Booked 3 nights at the Ontario Grand Inn & Suites because my fiance is taking the Bar. We got a "two–room" suite. Checking in was ok. Room seemed ok, a little sparse in the furniture department. The shower is large and spa like, which is a big bonus. So everything started out good...
Find out the cable stinks, they have about 10 channels and 3 of them don't have sound. All of the clocks in the room were set to different, incorrect, times.
At 1am when I arose to use the facilities I found a cockroach the size of west Texas in the bathroom.
Then at 4:20am the fire alarm starts the loud incessant chirping every 30 seconds that signals a dying battery. I was up at that point so I went downstairs to use their gym. Both treadmills were broken so i was left to choose from a bike or elliptical. I got the last towel and there were no batteries in the remote for the tvs in the gym. ARGGGHH!
After enjoying the lovely spa shower, my fiance and i headed down to their lobby for a "warm continental" breakfast. What a disappointment! They did have a waffle maker, but that was about it. Cold cereal, yogurt, and mediocre waffles were about all there was to recommend it. I've had better breakfasts at Best Western and La Quinta.
Finally, about 8:30 am the hotel got maintenance to come up and fix the fire alarm. That's 4 hours of chirping. It also took two visits to the front desk.
So we still have 2 more nights here, hoping things don't get worse.
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- Also Known As:
- Ontario Grand Inn And Suites
- Ontario Grand Hotel Ontario
- Hotel Indigo Ontario