A terrific location and a great property. Only problem was at the mid-level restaurant where food was not very good, and manager was unresponsive to the problem. Food was not even warm when delivered and we were told manager would come over and discuss with us. When he arrived, he professed no knowledge of the problem and then quietly disappeared. Of course, two entrees were comped and a free desert was offered which a lot of places think makes up for a bad experience. Unfortunately, we went to that particular restaurant after getting a similar bad report from someone who had been there two weeks earlier and got their entire meal comped. You would think they would learn. Unfortunately by the time they are comping (is that a word? , the evening is already spoiled. Too bad, as the place is otherwise so terrific.
- Official Description (provided by the hotel):
- For over 80 years, Ojai Valley Inn has been considered one of the best secrets among travelers. Escape to this historic resort of casual elegance featuring luxury accommodations, Spa Ojai, and a championship golf course. Ojai Valley Inn has 308 deluxe guest rooms, including suites, many with fireplaces and private balconies or patios overlooking the golf course and nearby mountains. Our Spa Penthouse, Hacienda Penthouse and 75 other suites offer you the ultimate in luxury accommodations. ... more less
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- Also Known As:
- Ojai Valley Hotel Ojai
- Ojai Valley Spa
- Spa Ojai
- Ojai Valley Inn And Spa