We stayed in the condo the first week of June 2017. We loved our stay! The complex is hard to beat with the large swimming pool and hot tubs. We enjoyed going to the fish pond and feeding the fish. The beach south of the complex was not in the best condition but the beach north of the complex was great to stay. We did not have a problem finding the portion of the beach that was in good condition to camp for the days we were on the beach.
The Warr's contacted us to leave a review because of another review that was left with false facts in it. We stayed the week before these other guests stayed and we had a wonderful time. There was the sand replenishment pipe on the beach and we actually liked it because it kept our little kids from reaching the water. We understand it wouldn't be ideal for everyone but it is necessary to replenish the sand every year or it would be in terrible shape year around. With that said, I read the review left and the WARR's did not have any control over the situation on the beach. From what I understand Mark still offered a refund any way but the guests wouldn't accept a partial refund.
From our experience in the complex On-The-Sand is the best management company to work with. They always go the extra mile for us.