The Occidental Inn has several positive attributes to recommend it. It's set back from the main street by about a block and a half, which makes it very convenient to walk to dinner. The town is quite small. It is near several wineries. It has a lovely garden with flowers all around. Our room was quite large with room for a sitting area and a separate bath and shower. Certainly I've seen nicer bathroom fixtures and flooring (linoleum and indoor/outdoor carpet) but everything was clean and functional. They also had a refrigerator and a very nice balcony with flowers all around it. The room was decorated with a circus theme. You are given free wine tasting vouchers to several wineries.
So, where did things go wrong? First off, we were in a rush when we checked in as we wanted to go wine tasting before the wineries closed and we had less than an hour. The lady who showed us around made a big deal about the fireplace but said nothing about the air conditioner. Fast forward a few hours. We come back to our room and change for dinner. We walked down to the Union Hotel and sat outside on their lovely patio. We had a wonderful meal with the best tiramisu I've ever had. We walked back to the hotel and sat outside on our balcony for a little while but it was pretty hot even though it was only the middle of May. We went to turn the air conditioning on and couldn't get it to work. We've been to plenty of hotels in our time and never had this problem before. Honestly, if it is that complicated, there should be written directions. So, we can't get the air conditioner to work and we open the door to the balcony to get some air. Unfortunately, that also let in plenty of noise because that's the downside to being close to the action.
So, we kept alternating between opening and closing the door as we were either too hot or it was too noisy. Finally, we fell asleep. I woke up around 2:00a.m. to a dog whining and barking. The owner finally took the dog out and I was relieved because I thought I would finally get some sleep. However, not more than an hour later, the dog started up again whining and making noise and they didn't take him out. Personally, I think it's a mistake to allow dogs in a small inn like this precisely for this reason. If the dog starts acting up, it disturbs everyone around it. So, I ended up getting about 3-4 hours of sleep that night which is certainly not what you want to have happen on vacation. We went to breakfast in the morning and it was very good. You had a choice of either one or two eggs benedict. Unfortunately, I was pretty cranky from lack of sleep.
I told the wife (a husband and wife own this inn) what had happened and she looked stunned but didn't say much. Later, I got an e-mail from the husband saying we should have called them about the air conditioner. Maybe we should have, but putting up written directions would be helpful for future guests. He was kind enough to send me a voucher for a future stay, but I am unlikely to use it. I would be afraid that the same dog noise problem would crop up again. Honestly, major hotels are already allowing people to bring their dogs. A small inn should separate themselves from the rest by not allowing dogs. People would choose them so they would be guaranteed a quiet and peaceful night's sleep. Since I can't count on that with their current policy, I won't be back.
- Official Description (provided by the hotel):
- Secluded beneath towering redwoods in the village of Occidental, the Inn is centrally located to the spectacular vineyards and orchards of Sonoma wine country, the stunning beaches and cliffs of the Pacific Coast, and the delightul, meandering Russian River. The Inn is a perifect spot for a romantic getaway or special occasion. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Orbitz, Hotels.com, Travelocity, Expedia, Booking.com, Cancelon, Priceline, Hotwire and Cheap Tickets so you can book your Inn at Occidental reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Inn At Occidental Hotel Occidental