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Quality Inn Oakland
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Reviews (233)
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All reviewsroom was cleanmake your own waffleswould stay here againpool and hot tubhomeless peoplefree parkingclose to the airportsan franciscomicrowaveshuttlecerealironhairdryertilefurnishings
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92 - 97 of 233 reviews
Reviewed August 4, 2013 via mobile

Hey, this is the place you arrive at when you have the midnight flight in and you are just too tired to drive home, you know? It is wonderful for that, shuttle shows up right at :18 and 48 past the hour like they say, the room is big enough, clean enough, the price is right and it is easy in, easy out. It is not the place to get a top notch breakfast, hello, the coffee is served in styrofoam cups here. The staff at midnight:thirty is a little worn out, can you blame them? If you think this would be a good home base for a San Francisco weekend trip, you are delusional. Get a grip on reality. It is a good, cheap and safe and clean, functional base to get in and out if Oakland airport. Period. I'll stay again when needed. I will not bring the wife here for a spa weekend.

  • Stayed: August 2013
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1  Thank LaVidaBuono
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 23, 2013

Arrived after a delayed flight into San Francisco in the middle of the night. Room was perfectly doable for an evening stay and to catch a flight out of Oakland the next day. Rooms were nice, and had a little more than expected. Beds were nice and fluffy, but room was a bit dirty. Would stay again for the good deal and proximity to Oakland International Airport.

Room Tip: Try to ask for a room on level 2 or 3 because the doors to each room are on the outside of the hotel. On level 1, cars park literally right outside your door, not mentioning the small hallway along the perimeter of the building. Levels 2 and 3 should not have bug problems either.
  • Stayed: June 2013, traveled with family
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1  Thank delta757man
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 17, 2013

We stayed here one night before and after our week vacation. I didn't realize it was a motel, not a hotel, had I known that I probably would have stayed somewhere else...I just feel safer when the doors to the rooms are on the inside of the building. But other than that it was what I expected. Rooms were clean, bed was comfortable enough, good water pressure, and shuttle to the airport was right on time. Breakfast was just so so, but again typical, toast, sausage, coffee, waffles, muffins, orange juice. Upon our first check in the lady at the front desk was extremely rude. When we checked back in the second time it was the same woman, but she was much more friendly. The area is okay, but definitely not the best. But for the price, I would stay again.

Room Tip: Ask for third floor.
  • Stayed: July 2013, traveled as a couple
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1  Thank CA_DRVR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 13, 2013

We stayed just one night in Quality Oakland Inn. I booked the wrong dates but they helped me cancel the wrong dates and refunded my money back. The staff was very helpful and nice. The rooms were very clean and the mattress was so comfy, so was the bathroom. It was definitely worth the money. I would definitely go back.

  • Stayed: July 2013, traveled with friends
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Thank EzgiVancouver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 10, 2013

Chose this hotel based on the Trip Advisor ratings vs. price. Decided not to stay in downtown San Francisco due to the price. I don't feel that I got the value that I paid for and will not be returning to this hotel. First of all I do want to say that the front desk staff was wonderful, it was the highlight of my stay at the hotel, unfortunately that was the only plus. The first night at the hotel; we noticed that the elevator was pretty violent in shutting and opening the doors. It never broke down on us so that was a good thing. Our toilet ran all night and the sink was clogged but the excellent customer service took care of this right away upon telling them about the issue. The ice machines were either out of service or leaking horribly. We didn't like the proximity sensors in the room as they actually left the lights on way longer than we would have ever left them on if they were on a switch and - sometimes we choose not to have the lights on but the lights chose to be on, on their own and stay on for way past when they were needed... I don't see this as an energy saving device at the hotel. As a side sleeper I would rate the bed 3.5/5; not awesome but didn't hurt the next day either. Renovations to the hotel behind this one are very loud. Between the sawing and the fire alarms going off, I am shocked that I got decent sleep; the rooms seem pretty sound proof unless you get close to the door or if someone is beating on the door next to you. Breakfast was my biggest complaint. First of all, no matter what day of the week breakfast shut down at 9am NO EXCEPTIONS. Well I like to sleep in when I am on vacation so I forced myself to get up to not enough food. The poor single cleaning lady couldn't keep up with the traffic so most of the time there just wasn't enough food for the people. The dining area was way too small to service the amount of guests. It left us standing or trying to find another surface to eat on. The hotel needs another waffle maker as that seemed to be the most popular item; most mornings there was a line of 6 cups of batter waiting to be put in the maker... at 2 min, 45 sec it made the wait not worth it. I stopped eating breakfast at the hotel even though I feel I already paid for the breakfast because each morning a homeless man would barge his way in the breakfast area and just take food. When I asked the front desk to do something about it they said the police don't come in time. Well hire security then because this made me feel so violated and offended that I no longer took part in the free breakfast. For my family's own security we ate elsewhere and paid to be secure about it. This didn't surprise me after we decided to drive around the neighborhood some. The hotel is right next to family social services, DMV and is in a horrible neighborhood. There is graffiti, trash, and homeless everywhere you look. If I would have taken the time to drive around the neighborhood before checking in, I would not have checked in. Needless to say I think the price we paid per night at this hotel was a little steep for what we got, but I understand the pricing in SF/East Bay so I guess we got what we paid for. I would strongly suggest that if you want value, look elsewhere; if you want safety, this is not the place. If you want to sleep in on your vacation or feel safe eating breakfast or getting a variety of warm breakfast items, this is not the place for you. If you are staying for the customer service, then this is the right hotel.

  • Stayed: July 2013, traveled as a couple
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1  Thank Midnitesun3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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