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“Friendly staff/Nice hotel/ Location pros-cons” 4 of 5 bubbles
Review of Oakland Marriott City Center

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Oakland Marriott City Center
Ranked #4 of 49 Hotels in Oakland
GreenLeadersSilver level
Santa Rosa, California
Level Contributor
68 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
“Friendly staff/Nice hotel/ Location pros-cons”
4 of 5 bubbles Reviewed April 12, 2013

I only live about 60 miles away from this hotel, and used it for one night for a work conference. The staff is very friendy, check in was efficient, the hotel is modern, beautiful and immaculate. Food was okay. Room was also in great shape, modern and quiet (although heard the TV through the adjoining door between rooms - why do they have so many adjoining rooms???) Bed was very comfortable.

If you are going to Oakland for the attached convention center rooms - very conveniient. It is in the downtown area, which is pretty much a concrete jungle. If you are from out of town, San Francisco is close via our commuter subway system, but there is not much in the area to attract and Oakland is known more for it's crime rate than anything else. This is not necessarily a bad neighborhood near the hotel, but I would not walk it at night. Not much foot traffic either. There is an attached parking garage to the hotel and there is a daily charge for parking. I don't know the rate, since it was included in the conference - but just an FYI for you.

  • Stayed April 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank TKD1BB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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678 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (177)
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English first
West Pittston, Pennsylvania
Level Contributor
45 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 bubbles Reviewed April 9, 2013

Rooms are getting shabby and thread bare. The concierge lounge is an excuse, with nothing but soggy store bought lemon squares at night. I guess still convent if paid for on business but it falls behind most other Marriotts of the same supposed caliber.

  • Stayed April 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank dad113056
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OaklandMarriott, Manager at Oakland Marriott City Center, responded to this review, April 12, 2013
Thank you for taking the time to write about your stay with us. You’ll be happy to know that our hotel underwent a complete renovation recently, which included an expansion to our concierge lounge - doubling the size! We’re sorry to hear that you didn’t experience the comfort and quality that our guests have come to expect from our hotel. I assure you, our team takes pride in making fresh items throughout the day for our Concierge Lounge – it is something our concierge level guests have come to appreciate about our hotel. I have passed your comments on to our associates and hope that you will stay with us again so we can show you the high standard we hold ourselves to.

Kind regards,
John Mazzoni
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Santa Rosa, CA
Level Contributor
6 reviews
6 hotel reviews
4 of 5 bubbles Reviewed April 9, 2013

This is a great hotel to stay when in the east bay. Modern rooms, good food, and excellent customer service. Parking is expensive. Not the cheapest place to stay if your on a budget. Located in downtown near bars and concert venues.

  • Stayed April 2013
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank BBP1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Columbus, Ohio
Level Contributor
166 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
4 of 5 bubbles Reviewed April 8, 2013

Very convenient location especially for business, right across the street from the BART and connected to the conference center. China Town is only a few blocks away and overall the area was fair for Oakland. The room, lobby and public areas were all very clean and fresh. Hotel gift shop, restaurant and bar were average for conference center hotels with limited and pricey selections. Only parking available was in the connected garage at $24 a night. I was surprised that wireless internet in the room was not complementary. Staff was helpful and friendly.

  • Stayed March 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank JWhyJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pacific Grove, California
Level Contributor
48 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed April 8, 2013

The staff was incredible, the bell hop, valet, housekeeping, etc, all went above and beyond while smiling and asking about my day. Housekeeping left me a personal thank you when I left a tip. The only issue we had the whole time was that there was a Burning Man Global Conference in the hotel at the same time, my entire floor smelled like pot every evening and the neighbors were partying in their room until 530 in the morning.

  • Stayed April 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Sara M S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed April 2, 2013

I stayed at the Marriott Oakland City Center and the experience was truly enjoyable. The staff is very friendly, the restaurant food was very good and the bar drinks were very tasty. The surrounding area in Oakland is OK, as well as it can be. The shops and restaurants behind the hotel are all very nice. Short ride on the BART across the street will get you to Fisherman's Wharf in 15 minutes. Can't beat the price! I would stay there again if visiting San Francisco.

  • Stayed March 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank MrPuffer349
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rome, Ga.
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed April 1, 2013

My wife and I recently were scheduled to stay at the Marriott Oakland City Center for the Marathon/Half Marathon but we had to cancel our whole trip due to a death in the family. We called the Marriott and explained our situation and the front desk staff was most courteous and cancelled our reservations without penalty. This wonderful experience only makes us want to stay at the Marriott when we make it to Oakland in the future. Thanks Marriott Oakland City Center!

Stayed March 2013, traveled as a couple
Helpful?
Thank Larry_and_Zizou
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Oakland Marriott City Center

Property: Oakland Marriott City Center
Address: 1001 Broadway, Oakland, CA 94607-4019
Location: United States > California > Oakland
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#3 Green Hotel in Oakland
#9 Business Hotel in Oakland
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Oakland Marriott City Center 3.5*
Number of rooms: 489
Official Description (provided by the hotel):
Oakland Marriott City Center offers commanding views of Lake Merritt, Berkeley Marina, the bay and skyline of San Francisco, and both the Golden Gate and Bay Bridges. Centrally located the hotel is convenient to all Bay Area attractions including Napa and Sonoma Wine Country, the East Bay and Berkeley. Downtown San Francisco is just 12 minutes via the local subway system (BART). Additional parking fees: Valet: $40 Self-Parking $35 ... more   less 
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Also Known As:
Marriott Oakland City Hotel Oakland
Oakland Marriott

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