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“Great Access to Bart....” 3 of 5 stars
Review of Oakland Marriott City Center

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Oakland Marriott City Center
Ranked #4 of 49 Hotels in Oakland
GreenLeadersSilver level
Carmichael, CA
Level Contributor
46 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
“Great Access to Bart....”
3 of 5 stars Reviewed November 20, 2012

The Marriott has done a nice job of updating the property...and when combined with great access to Bart (right across the street), it makes for a good place to stay if you "have" to stay in Oakland. I have stayed here 4 times, and each time the room was a different shape and configuration. Consistently clean, with the usual Marriott amenities. Bedding is comfy, and the rooms are very quiet. Sure...the elevators can be a little slow, but that usually accompanies older properties that have been modernized (very costly to try to add new or additional elevators). In my experiences there, the elevators stopped at nearly every floor, so of course that is going to take longer than desired.

Parking is separate from the hotel and is around $30 for 24 hours...well worth the money because of....well..it's Oakland. The garage is connected to the hotel and is well-lighted...however I found myself looking over my shoulder when parking, getting things out of my trunk, etc.....perhaps a bit paranoid, but Oakland has a pretty lousy track record in the safety department.

I stayed at the hotel the night before a Raiders home game, and the visiting team was staying in the hotel. There were a lot of "fans" hanging out looking to collect autographs, etc. The hotel security did a good job of making sure hotel guests (and football players) were not bothered (not that anyone would want my autograph, but there were some interesting fans lurking around).

The best part of this Marriott is the close proximity to Bart (Oakland City Center station), which is right across the street. I have returned from SF at night, and felt relatively safe in crossing the street but I certainly wouldn't take any detours if walking alone. There are quite a few restaurants in the area within walking distance, but again, I would not head out after dark if going solo.

I can't comment on restaurants, workout facilites, or other aspects of the hotel. However, I can recommend the Marriott City Center for a comfortable, clean and quiet night. The service was courteous and friendly, and the rooms were fine... In a different location, I would give this Marriott 4 stars, but I just couldn't bring myself to elevate to that level because of the neighborhood....and the questionable people hanging out on the streets.

Room Tip: Ask for a higher floor looking towards San Francisco...you be lucky enough to catch a great sunset..
See more room tips
  • Stayed September 2012, traveled solo
    • 3 of 5 stars
      Value
    • 2 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank CubsWillRock
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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606 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (161)
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English first
Fort Collins, Colorado
Level Contributor
93 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed November 20, 2012 via mobile

The rooms were decent aside from the loud heating and air units. The elevator not running at full capacity was not ok. I took the stairs several times and the lack the hotel to do anything about the problem was annoying. 21 floor hotel with one elevator anda 500 + capacity doesn't work. They offered me $50 in compensation for the renovation issues. Only good point was lots of great restaurants surrounding hotel.

  • Stayed November 2012
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Guyute6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
29 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed November 17, 2012

I would agree, the lack of elevators causes delays of up to 15 minutes. It was easier to catch the lift from the tenth floor - go up to level 21 just to get to the ground floor!!

The Hotel should reduce the occupancy rate to align with the elevator capacity until they are all in use!!

Otherwise the hotel, bar, staff were excellent.

Stayed November 2012, traveled on business
Helpful?
Thank Hotshotchippy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Diego, California
Level Contributor
63 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
2 of 5 stars Reviewed November 11, 2012

This hotel has a lot going for it: a good location, rooms with bay views, a friendly staff, a decent bar. However our recent stay was a nightmare, thanks to an unacceptable elevator system. It was not unusual to wait at least ten minutes, only to have the elevator be full when the door opened. People began using the service elevator or stairs, but carrying luggage down from the 5th floor is not our idea of a fun time. If this had happened once or twice, I would have no issue, but this was the rule rather than the exception. Until this problem has been resolved, this is a hotel to avoid.

Room Tip: Ask for a bay view, away from the elevators.
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  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank EvyLee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Florida
Level Contributor
34 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed November 8, 2012

Stayed here for 2 nights for a conference. Had a wonderful dinner in a private dining room, the food at the conference was great -- healthy and appealing -- fresh fruit, fresh salad, nicely presented. There are 2 coffee places (Starbucks and Peets) within a 3-5 minute walk. Best of all was the front desk clerk, Teri, who was most helpful to me. I lost an item while I was at the hotel -- and while it was not found -- she followed up with me -- thanks Teri for GREAT customer service.

  • Stayed November 2012, traveled on business
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank colbysmom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oklahoma City, Oklahoma
Level Contributor
29 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed November 5, 2012 via mobile

Was here for a conference recently. The staff was friendly. Breakfast at hotel restaurant was $28 for eggs, bacon, and tea. Currently there is one elevator not functioning. On busy mornings we had to wait more than 10 minutes to get on, then had to stop on most every floor on the way down. Proximity to BART, restaurants and bars is good. At night there were hotel staff manning every door, presumably because of previous problems with riff raff.

Stayed October 2012, traveled on business
Helpful?
1 Thank chuyllu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Folsom, California
Level Contributor
77 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed November 5, 2012

The hotel is located in the heart of Oakland. It is quite pricey compared to its more affordable counterpart Marriott courtyard which is just a stone throw's away from here. Rooms are quite small.
But the staff are quite good. They are helpful and easily give you what you need.

  • Stayed July 2012, traveled as a couple
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Anonymous-Itchy-Feet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Oakland Marriott City Center

Property: Oakland Marriott City Center
Address: 1001 Broadway, Oakland, CA 94607-4019
Location: United States > California > Oakland
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#3 Green Hotel in Oakland
#9 Business Hotel in Oakland
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Oakland Marriott City Center 3.5*
Number of rooms: 489
Official Description (provided by the hotel):
Oakland Marriott City Center offers commanding views of Lake Merritt, Berkeley Marina, the bay and skyline of San Francisco, and both the Golden Gate and Bay Bridges. Centrally located the hotel is convenient to all Bay Area attractions including Napa and Sonoma Wine Country, the East Bay and Berkeley. Downtown San Francisco is just 12 minutes via the local subway system (BART). Additional parking fees: Valet: $40 Self-Parking $35 ... more   less 
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Also Known As:
Marriott Oakland City Hotel Oakland
Oakland Marriott

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