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“Great location and great staff our favorite place to stay in east bay”

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Waterfront Hotel, a Joie de Vivre hotel
Ranked #3 of 49 Hotels in Oakland
Certificate of Excellence
Santa Barbara
Level Contributor
70 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
“Great location and great staff our favorite place to stay in east bay”
Reviewed August 31, 2014 via mobile

We stay here often- whenever we are in the east bay. The rooms are clean and the location right on jack London square is great. In particular I like how personal, genuine, and accommodating the staff is. Today, for example, Steve who parks the cars, gave us a great restaurant tip and found a parking spot for our son when he drove over to see us. Imee at the front desk upgraded us, talked about her favorite things in Oakland and was sincerely welcoming. Love being around jack London square. And the hotel!

Stayed September 2013
Helpful?
Thank wallymoon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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798 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (269)
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Tucson, Arizona, United States
Level Contributor
41 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed August 30, 2014 via mobile

My wife and I visited Oakland to have a brief visit with our daughter, my first visit since Coast Guard boot camp in the early 70's. We like boutique hotels so on the recommendation of a friend we stayed at the Waterfront. What a delight! This area of Oakland appears to be undergoing a renovation and we were in the Jack London square area. The hotel is, obviously, right on the water and we asked for a water view, good choice. From our balcony we could see the bay, the ships at port being loaded, the tugs doing what they do, and the San Francisco skyline. Being from the desert this is fascinating to me. The valet/bellhop, Steve, was friendly without being obsequious and very efficient. Check in was quick and when asked whether we wanted red or white wine, my wife wanted white and I wanted red. Kat, the receptionist, gave us a bottle of each. The room was small but we hung out on the balcony so didn't really notice. The hotel is right next to the ferry dock to go to San Francisco but we didn't have time to do that. The only mild annoyance was the train going by a couple of blocks away but not intrusive enough to be an issue. We will definitely stay there again.

Stayed August 2014, traveled as a couple
Helpful?
Thank Steve B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 27, 2014 via mobile

I'll be quick as possible
VERY nice staff atatched resteraunt was AMAZING! getting to the hotel fairly simple.leave the immediate area hmmm a little sketchy but not dangerous .View really great !!! Needs updating which I was told will be starting sept with new carpet everywhere. hopefully that will get rid of the occasional mildew scent here and there.fairy to san fransisco could not be easier to use absolutly great way to get there and back.china town both oakland and san fransisco scary dirty !!decant food though.
Car valet was really great but u don't have a choice to not use I'm not usually a vallet kinda guy but it was cool to have it.beds were amazing I'll say it again beds and linens were VERY VERY comfy....slept like a baby everynight.others made commants on noise I didn't notice maybe a train here or there but nothing concerning get the water view for sure 222/238 and I'd assume 322/338 would be all great. Didn't use the pool but looks goods.sunday open market was amazing just footsteps away.all in all not cheapest in town but good bank for the buck.note to managmant you really need to power was the endless bird poop of the public and hotel walkway areas...grose..

Stayed August 2014, traveled with friends
Helpful?
Thank James r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sacramento, California
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 22, 2014

We stayed at the Waterfront Hotel last weekend, and we highly recommend it. We had a beautiful suite overlooking the Bay on the third floor. All the staff was extremely helpful and very friendly. The rooms are clean, pretty, and nicely decorated. It is also close to Yoshis jazz club and other good restaurants such as Scotts Seafood and The Fat Lady.
It is located in Jack London Square.

Room Tip: We would recommend the rooms on the third floor facing the Bay especially the suites on the corner r...
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  • Stayed August 2014, traveled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
2 Thank Maddie285
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bosaki, Manager at Waterfront Hotel, a Joie de Vivre hotel, responded to this review, August 26, 2014
Maddie from Sacramento, thanks again for your great review of the hotel. We appreciate your positive feedback. We are proud that you had a fantastic stay. Oakland is booming and you are right about the restaurants in Jack London Square. This is a hidden oasis, with the nice cool weather, the calm waters and views of the harbor that makes you want to relax. Thanks for choosing us and we hope to see you next time.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wicklow, Ireland
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed August 22, 2014 via mobile

Stayed here for 2 nights in July to get away from busy San Francisco. It was a lovely break away. The hotel staff are all so friendly and helpful. The room was great and very spacious, the only thing is we didnt get a harbour facing room and i would definitely book a room facing the harbour the next time ! The pool was great. They also had a wine and cheese hour from 5 until 6 which was a great bonus to the hotel. They do not provide breakfast or have a breakfast area which was a bit of an inconvenience but there are plenty of diners near by. Overall great hotel in a beautiful location and would definitely recommend this hotel to anyone who is looking for a break away.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RLennon7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bosaki, Manager at Waterfront Hotel, a Joie de Vivre hotel, responded to this review, August 26, 2014
RLennon, thanks for the raving review. We are this unknown getaway from the city. Far enough to be away from San Francisco but close enough to visit. We have many options to take when you want to be in the city like BART and the Ferry. They are both walking distance, or just explore our neighborhood, Oakland. We have Visit Oakland next door to our hotel where you can learn and find other hidden gems to visit. Thanks again for staying at our hotel and I hope to see you next time.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oakland, California
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed August 20, 2014

My sister was visiting from out of town to run The Town Marathon in Oakland. I mentioned this to the staff when I was reserving a room and they pulled out all the stops! They upgraded us to a waterfront room away from any noisy side streets overlooking a peaceful pool and with beautiful views of the yachts on the Estuary. They provided her with a "Good Luck" gift: assorted waters and Gatorade and Power Bars to fuel her for her race. On the morning of the the race, when our taxi cab didn't arrive, Michael at the bell desk took us to the starting line in the airport shuttle...no questions asked, and would not accept a tip. He was so friendly and encouraging. I will definitely be recommending this hotel to all of my coworkers and friends. What a wonderful stay!

Room Tip: Ask for a view of the Estuary...so beautiful and peaceful.
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  • Stayed August 2014, traveled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Bustergal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bosaki, Manager at Waterfront Hotel, a Joie de Vivre hotel, responded to this review, August 27, 2014
Another great review for the Waterfront Hotel. Thanks for joining us during the Oakland Marathon. The views facing the waters is so soothing and relaxing. I am happy to hear that your stay went well. Our team prides themselves with service and provide an experience that we hope you come back again. Thanks for staying with us and we hope to see you next time.
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Portland, Oregon
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 10, 2014

Great location by water. Big clean room. Comfortable bed. Jack London square fun location. What made the stay was Sherell at the front desk. Extremely helpful and friendly. We travel a lot and the people we encounter are as important as the rooms we stay in. We will be back to see Sherell.

  • Stayed August 2014, traveled with family
    • Location
    • Rooms
    • Service
Helpful?
1 Thank Belinda Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Waterfront Hotel, a Joie de Vivre hotel

Property: Waterfront Hotel, a Joie de Vivre hotel
Address: 10 Washington St, Oakland, CA 94607-3751
Phone Number:
Location: United States > California > Oakland
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Oakland
#3 Family Hotel in Oakland
#3 Business Hotel in Oakland
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Waterfront Hotel, a Joie de Vivre hotel 3.5*
Number of rooms: 145
Official Description (provided by the hotel):
Celebrating the spirit of Jack London Square, the Waterfront Hotel blends the unique atmosphere of the Oakland waterfront with a vibrant, nautical decor. Comfortable, modern, and stylish, our 145 rooms and suites are ideally located for exploring, and many of them offer balconies, fireplaces, and views of the San Francisco Bay. Amenities include complimentary weekday shuttle service to downtown Oakland, weekday wine and cheese social, and valet parking. Don't forget to take a dip (or dive!) into our outdoor heated pool! ... more   less 
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Also Known As:
Waterfront Hotel, a Joie De Vivre Hotel Hotel Oakland
Waterfront Hotel Oakland

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