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“Great setting, good hotel!” 4 of 5 stars
Review of Waterfront Hotel, a Joie de Vivre hotel

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Waterfront Hotel, a Joie de Vivre hotel
Ranked #3 of 48 Hotels in Oakland
Certificate of Excellence
Columbus, Ohio
Level Contributor
47 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“Great setting, good hotel!”
4 of 5 stars Reviewed July 13, 2013

The Waterfront Hotel in Oakland is at a perfect location. The bayside rooms have wonderful views from the balconies - ships in and out, fog creeping on SF, and the colorful flotsam and jetsam of people of Oakland and the ferry traffic. The rooms are nice and clean, although everything is a little worn around the edges. The lobby is very pleasant and comfortable and the pool, heat and salted, is enclosed by glass to preserve the view. All wonderful! A couple of warnings. The tiles around the pool are quite slick - beyond anything I have seen and we watched several people fall - old and young. Secondly, we saw several incidents of non-guests wandering into the lobby and pool area, availing themselves of the coffee and tea. Not a real big deal, but could end up being a problem if you leave bags around. We love this hotel and have stayed there multiple times and will go back. PS, the breakfast at the restaurant was not good. Go elsewhere for that.

Room Tip: Get something overlooking the bay. Very nice!
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  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank auldlady
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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594 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (235)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Spanish first
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English first
Forest Hills NY
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed July 5, 2013

We really enjoyed our five nights here. It's a very good value for this area. The rooms are fun and comfortable, the staff friendly. Oakland is a delightful place, young and not corporate, not scrubbed clean of character. The ferry is right next to the hotel to get to SF. Cafe food is terrific.

Room Tip: Water view is nice, 244 is across from gym, no excuse not to exercise
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  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Redheadedlibrarian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington, DC
Level Contributor
97 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed July 4, 2013

I enjoyed my stay at the Waterfront Hotel on Jack London Square in Oakland. I came for wedding and had a large comfortable room for a good rate. I did have a problem with the first night, when my room was a connected double, and there was a thin door between the connected room and my room, which let me hear everything going on in the room next door. Also, after housekeeping came the next day, they left open the door between the two rooms! But the hotel handled my complaint well, moving me to a better room without a fuss.

The hotel has a nice little wine & cheese hour, complimentary, at 5pm, and a pretty little pool which is just big enough for lap swimming.

However, much as I liked the hotel itself and thought the desk clerks were friendly and helpful, I would not stay here again. The waterfront area is in the middle of a big redevelopment -- it used to be a seedy area with strip clubs and empty buildings. Now there are new apartment buildings and some pretty waterfront restaurants...but there isn't a grocery store or a drug store within 10 blocks. I had to walk all the way to the Oakland city center, about 12 blocks, to get some normal drugstore things at a Walgreens. There was a tiny gift shop near the hotel but it was out of the essentials I needed. And the free shuttle bus that runs up Broadway during the week does not start running until the evening on Saturdays. This was VERY inconvenient. I suppose that more development is coming, and once the area gets filled in a bit more, then the shuttle bus will start running on weekends during the day. But until then, I would advise staying in a part of Oakland or Berkeley that has more services and is easier to get around on weekends.

Room Tip: If you can get a waterfront room with a balcony without paying too much more than for a city-side ro...
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  • Stayed June 2013, traveled solo
    • 4 of 5 stars
      Value
    • 2 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank dcbird
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Avondale Estates, Georgia
Level Contributor
50 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed July 1, 2013

Stayed here for the second time as I was passing through the area. The Waterfront is well located, with several very nice dining choices in the area. Had a bit of a snafu with the door card, but they eventually worked it out. Maybe it's the foam earplugs I use when sleeping, but the nearby Amtrak train has never bothered me here.

Staff still friendly and helpful. Free WiFi in the rooms, and free access to a printer in the lobby for airline check-in.

One big plus - the ferry to SF is a 60 second walk from the hotel, which means you can walk out of your room and be on Pier 41 (Fisherman's Wharf & Pier 39 area) in about 30 minutes for just a few dollars. It's worth the ferry trip just to see the SF skyline from the water & the Bay Bridge lights at night.

Room Tip: The water view rooms are nicer, but may not be worth the extra $ if you're just there for a nigh...
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  • Stayed June 2013, traveled on business
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Gorwell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Niagara-on-the-Lake, Canada
Level Contributor
99 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
2 of 5 stars Reviewed June 28, 2013 via mobile

Was here for 2 days, we were a group of 7 in Oakland for a few days, hotel is well located and felt safe, but from the time we arrived none of the door cards worked. The hotel front desk staff gave us static and finally got out special door cards that worked -- but this was after we yelled at the staff to fix the problem -- they don't care. Any would stay there again even if the location is great. So maybe by now they have fixed the problem, so you can't say you have been warned.

  • Stayed June 2013
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
Thank next50years
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Albuquerque, New Mexico
Level Contributor
43 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed June 24, 2013

Just completed a week-long stay at this lovely hotel. The location can't be beat. Right on the marina, steps from the ferry and wonderful restaurants. On Sundays you can enjoy the Farmer's Market right outside your door.
The hotel is undergoing a bit of a renovation. New carpets are being installed and we were told they also had plans on replacing the draperies in the rooms. Our room was immaculate - I recommend a marina view, preferably with a deck. The front desk personnel were very accommodating and helpful. We used the $25/day valet parking (required) and never had to wait long for our vehicle.
The wine & cheese hour was nice, but a bit sparse on the offerings. The outdoor salt water pool was heated. Lovely.
Although there are many, many pros to staying at this hotel, there is one con for light sleepers. Trains (with blaring horns) run all day long just a block from this hotel. The first couple of nights were rough, but by the end of our week stay, we were getting used to the noise.

  • Stayed June 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank KPBTC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sunderland, United Kingdom
Level Contributor
455 reviews
122 hotel reviews
common_n_hotel_reviews_1bd8 496 helpful votes
1 of 5 stars Reviewed June 16, 2013 via mobile

Please you must read this before staying.

The hotel is right next to a railway line with trains running day and night about every twenty mins. They have to sound their horns constantly so you will get no sleep. We changed hotels after one night. I will try and attached a video so you can listen to how loud this noise is, trust me its loud in your room especially as there is no sound proofing.

Next EXPEDIA who we book through told us this hotel is in sanfrancisco it is not! It is in Oakland which is a 20 min drive and 80 -100 dollar cost from the airport SFO by taxi. We won't trust Expedia again.

The walls are very thin and you can hear the conversation from the room next door.

We were given a bay view room which had a very restricted view of a tiny bit of the bay if you lent out of the balcony and a good view of the container port and industrial area in which the hotel is situated.

In fairness the hotel staff were very nice I get the feeling they are used to people complaining. They were quite happy to refund our remaining nights and we are now trying to take up the terrible nights stay with EXPEDIA . The hotel did offer us another room which was said to be quieter but it smelt very musty and damp. The hotel itself downstairs in the public rooms seem quite nice but we left after one night and I would strongly advise you not to stay here. Look out for the video I posted on here it shows our view of the bay ...ish and you can hear but not see the very loud train.

Stayed June 2013, traveled as a couple
Helpful?
5 Thank JohnSunderlandUk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Waterfront Hotel, a Joie de Vivre hotel

Property: Waterfront Hotel, a Joie de Vivre hotel
Address: 10 Washington St, Oakland, CA 94607-3751
Phone Number:
Location: United States > California > Oakland
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Oakland
#3 Business Hotel in Oakland
#3 Family Hotel in Oakland
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Waterfront Hotel, a Joie de Vivre hotel 3.5*
Number of rooms: 145
Official Description (provided by the hotel):
Celebrating the spirit of Jack London Square, the Waterfront Hotel blends the unique atmosphere of the Oakland waterfront with a vibrant, nautical decor. Comfortable, modern, and stylish, our 145 rooms and suites are ideally located for exploring, and many of them offer balconies, fireplaces, and views of the San Francisco Bay. Amenities include complimentary weekday shuttle service to downtown Oakland, weekday wine and cheese social, and valet parking. Don't forget to take a dip (or dive!) into our outdoor heated pool! ... more   less 
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Also Known As:
Waterfront Hotel, a Joie De Vivre Hotel Hotel Oakland
Waterfront Hotel Oakland

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