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“Must read before staying” 1 of 5 stars
Review of Waterfront Hotel, a Joie de Vivre hotel

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Waterfront Hotel, a Joie de Vivre hotel
Ranked #3 of 48 Hotels in Oakland
Certificate of Excellence
Sunderland, United Kingdom
Level Contributor
455 reviews
122 hotel reviews
common_n_hotel_reviews_1bd8 496 helpful votes
“Must read before staying”
1 of 5 stars Reviewed June 16, 2013 via mobile

Please you must read this before staying.

The hotel is right next to a railway line with trains running day and night about every twenty mins. They have to sound their horns constantly so you will get no sleep. We changed hotels after one night. I will try and attached a video so you can listen to how loud this noise is, trust me its loud in your room especially as there is no sound proofing.

Next EXPEDIA who we book through told us this hotel is in sanfrancisco it is not! It is in Oakland which is a 20 min drive and 80 -100 dollar cost from the airport SFO by taxi. We won't trust Expedia again.

The walls are very thin and you can hear the conversation from the room next door.

We were given a bay view room which had a very restricted view of a tiny bit of the bay if you lent out of the balcony and a good view of the container port and industrial area in which the hotel is situated.

In fairness the hotel staff were very nice I get the feeling they are used to people complaining. They were quite happy to refund our remaining nights and we are now trying to take up the terrible nights stay with EXPEDIA . The hotel did offer us another room which was said to be quieter but it smelt very musty and damp. The hotel itself downstairs in the public rooms seem quite nice but we left after one night and I would strongly advise you not to stay here. Look out for the video I posted on here it shows our view of the bay ...ish and you can hear but not see the very loud train.

Stayed June 2013, traveled as a couple
Helpful?
5 Thank JohnSunderlandUk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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594 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (235)
Date | Rating
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English first
New Jersey
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 12, 2013

We stayed here for 4 days, and they were absolutely terrific. The room overlooked the bay which was beautiful to view in the evening. Got the ferry to San Francisco right outside the hotel which was so great. We were greeted by a wonderful young man who took care of our bags and car, and was so pleasant and helpful. The area around the hotel was nice but walking into town frankly was a little unsettling for us, although no issues, just did not feel comfortable. Would not walk downtown in the evening. But that is not the hotel so back to that. We had a lovely deck and were in a corner room. Bed was comfortable and with the exception of the coffee maker which really needed to be cleaned, the room was spotless. I want to thank them for making our stay so pleasant. The staff was kind and very helpful to two older folks from out of town and I thank them very much for going out of their way on some things. Would go back again.

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Aizelleed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed June 6, 2013

The front desk staff were so helpful and accommodating. I had accidentally made my reservations for the wrong weekend and they not only worked with me to make a room available, they actually upgraded my room.
They are fabulous!

Room Tip: The bay front rooms are great!
See more room tips
  • Stayed May 2013, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank Phyllis S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sacramento, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 5, 2013

I want to thank the Waterfront Hotel for their exceptional hospitality during my stay there two weeks ago. I highly recommend this Hotel for your stay in the Oakland/East Bay. The staff are very helpful, the view of the waterfront is beautiful and so are the rooms. I had a wonderful Salmon dinner at the restaurant next door and they gave us a freee bottle of their wine. I had great time there at the Waterfront Hotel and I know you will too!

Room Tip: the rooms facing the water are the best.
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  • Stayed May 2013, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Jorge S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 23, 2013

If you are a fan of the waterfront, views of sailboats, walking distance to several fine dining establishments, and a ferry to San Francisco the Waterfront Hotel is your only choice. Their staff is top notch... always greeted me with a smile and my name.

  • Stayed May 2013, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Photobobga
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Santa Rosa
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 20, 2013

Waterfront Hotel was the perfect place for our group of friends to stay when we went to a show at Yoshi's in Oakland. The check in process was smooth and I received a bottle of wine since I am a Joie De Vivre member (free to be a member). The hotel is directly across the street from Yoshi's. The parking is valet but you can park in the parking garage across the street and get validated at Yoshi's and it is much less expensive. We just checked in and then went and parked. The hotel room was a good rate for being such a nice hotel. The rooms were very clean and we had a large balcony over looking the pool and harbor. I highly recommend this hotel!

  • Stayed May 2013, traveled with friends
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Krisk16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kings Beach, California
Level Contributor
35 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed May 14, 2013

Me an some friends stayed here to go to a show at the Fox last month. I had just gotten a new puppy and wasn't comfortable leaving her at home or in a kennel, so I changed my Mariott Reservation to here as they are pet friendly. It was pricey, but the location can't be beat. Also the staff was very helpful and the rooms were nicely furnished. I really enjoyed our balcony that overlooked the pool area/waterfront.

The pool was great! I wish I had more time to spend at the hotel.

  • Stayed April 2013, traveled with friends
    • 5 of 5 stars
      Sleep Quality
Helpful?
2 Thank bsm1982
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Waterfront Hotel, a Joie de Vivre hotel

Property: Waterfront Hotel, a Joie de Vivre hotel
Address: 10 Washington St, Oakland, CA 94607-3751
Phone Number:
Location: United States > California > Oakland
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Oakland
#3 Business Hotel in Oakland
#3 Family Hotel in Oakland
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Waterfront Hotel, a Joie de Vivre hotel 3.5*
Number of rooms: 145
Official Description (provided by the hotel):
Celebrating the spirit of Jack London Square, the Waterfront Hotel blends the unique atmosphere of the Oakland waterfront with a vibrant, nautical decor. Comfortable, modern, and stylish, our 145 rooms and suites are ideally located for exploring, and many of them offer balconies, fireplaces, and views of the San Francisco Bay. Amenities include complimentary weekday shuttle service to downtown Oakland, weekday wine and cheese social, and valet parking. Don't forget to take a dip (or dive!) into our outdoor heated pool! ... more   less 
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Also Known As:
Waterfront Hotel, a Joie De Vivre Hotel Hotel Oakland
Waterfront Hotel Oakland

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