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“No hot water in rooms on two visit.”

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La Quinta Inn Oakland Airport Coliseum
Ranked #15 of 49 Hotels in Oakland
Orland, California
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“No hot water in rooms on two visit.”
Reviewed January 10, 2014

We booked this hotel in April through Sleep, Park, and Fly, to stay the night before our trip to
Hawaii. We were assigned rooms and then we found out there was no hot water. I went down to talk to the person at the desk to be told "yes their is no hot water in those rooms". I requested rooms with hot water on our return trip and No hot water again. Will never stay at this hotel or any La Quinta again.





























We made reservations with this hotel for 2 rooms on the night of our flight to Hawaii and also for the night we arrived back in CA. The first night the rooms did not have hot water and after asking the front desk about it they agreed "no they do not have hot water". Unbelieveable! I requested before leaving hot water on our arrival back in a week. Guess what No hot water again. I contacted Sleep, Park, and Fly and told them our experience but have not heard anything back from them. We will NEVER stay at a La Quinta again.

Room Tip: Stay away from this hotel.
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  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Peggy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sajid D, General Manager at La Quinta Inn Oakland Airport Coliseum, responded to this review, January 17, 2014
Dear Guest,

Please accept my apology on falling short on your expectations. We take your comments very seriously and want to assure you that it will not happen again.

We did have hot water problem because the motor/pump failed to perform. I can understand your frustration and for not having hot water. We did our level best to resolve the issue as soon as possible but our vendor had placed an order for motor and it didn't arrive on time. Unfortunately, in such incidents there wasn't anything we could've done but wait.

Once again, I extend my apology for inconvenience and want to assure you that on your next visit you will not have such issue.

Thank you,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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372 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (45)
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English first
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 27, 2013 via mobile

Staff and Hotel were great but getting robbed at gunpoint in the parking lot just 20 feet from my room window was enough to get me out of there. You don't even want to walk around during the day. They'll get you. Police said that earlier that day, eight people were shot just down the street. Not worth risking your life. Stay away from Oakland all together if you can.

Stayed November 2013, traveled on business
Helpful?
1 Thank Marshall L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Reviewed November 25, 2013

Room SUPER clean, bed is WONDERFUL, has a chair to sit in, as well as a desk. TV was easy to use with remote. Had an iron and ironing board inside a little, personal closet. The view out our window was really relaxing.

Would definitely stay here again...the gym is awesome too!!

Front staff always very welcoming....and the smell in the lobby is great (air freshener - vanilla??)...loved this hotel experience!!

  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with La Quinta

Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sajid D, General Manager at La Quinta Inn Oakland Airport Coliseum, responded to this review, January 17, 2014
Dear Guest:

Thank you very much for sharing your stay with everyone. It is the comments like these which keep us motivated.

Thank you,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ventura, California
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 8, 2013

we stay at your Hotel for the game we left our car parked thinking it would be safe when we returned to our car someone broke the window and took all our stuff and I mean everything our clothes and everything that was not bolted down, we will never stay and please be careful if you leave your car parked here..When we checked into the Hotel we went up to our room it smell like smoke and my Husband when back downstairs and asked if we could changed rooms because of the smoke the man at the desk said no they were booked up. Besides the smell the room was nice but I will never stay here again. They broke in the daytime Hotel should have better security.. Be Carefull with your care don't leave anything in your car..

Room Tip: If you don't smoke make sure you asked for a non smoking room
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  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with La Quinta

Helpful?
1 Thank gizzy123442013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sajid D, General Manager at La Quinta Inn Oakland Airport Coliseum, responded to this review, November 12, 2013
Dear Guest,

I would like to exrend an apology for all the inconvenience you encountered during your stay.

Car Broken into: I am very disappointed and puzzled to know that your car was broken into. because we haven't got any report of broken car. We do our level best to make sure that all the vehicles and valuables of our guests are safe. We have cameras all around the building to monitor all the vehicles and fense to secure the valuables.

Room Smells like smoke: Please accept my humble apology that your room smells like smole. To resolve this issue. we have gone 100% Non Smoking Hotel from last week.

Once again, I would like to apologize for all the inconvinince you encountered during your stay.

Sincerely,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pomona, California
Level Contributor
40 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed November 6, 2013

Found the beds to be very comfortable! As other reviews had said, and this is what I was looking for. Traveling with a dog and had no issues with the hotel and the dog. The breakfast was adequate to get you going. Cereal and yogurt for me. We had three adults and a dog in our room and it was fine. We weren't going to the Raiders game, although it looked like most people were. We just had to exit and turn right from the motel instead of left and we were out of the game traffic and on our way.

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dashdashdashdash
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jackson, California
Level Contributor
40 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed October 23, 2013

Security was good, even in the back of the hotel. Bed was comfortable. Air was a bit moldy, so if you have a portable air purifier, bring it. We did, and it helped. The faucet was not far enough into the sink to really use, which was odd. You have to fill up the sink with water, to really be able to wash your hands. Room size was tight, but it did have a chair at one end, and a little computer/work table next to the dresser. The bathroom was clean. The toilet paper and tissues were rough. The room was too dark for my tastes; it needed to have a few more lamps in it.

The waffles at breakfast were really good! No MSG! However, they pull out the batter a minute or so before ten am, so if you want to make sure you get the breakfast you want, go early! They do not replace everything as people take it, so going early gives you more choices. They had muffins, toast, oatmeal, coffee, orange juice, apples, milk, and basic cereal like cheerios. (No boxes of cereal. Just a bowl and a big wall dispenser.)

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank See D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about La Quinta Inn Oakland Airport Coliseum

Property: La Quinta Inn Oakland Airport Coliseum
Address: 8465 Enterprise Way, Oakland, CA 94621-1317
Phone Number:
Location: United States > California > Oakland
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #15 of 49 Hotels in Oakland
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — La Quinta Inn Oakland Airport Coliseum 2.5*
Number of rooms: 147
Reservation Options:
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Also Known As:
La Quinta Inn Oakland Airport Coliseum Hotel Oakland
La Quinta Oakland
Oakland La Quinta

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