Your hotel, and every person in it, were amazing during my trip. Except for your front desk person Marguerite. Unfriendly from the time she greeted us, to completely rude and unhelpful when we found out our reservations got mixed up. She acted like it was our fault, did not apologize for the mess up, did not offer us alternate accommodate because of the mix up, and was just rude to the core. She should not be in customer service at all, or work with the general public. Shame on her! Shame on Red Lion Hotel for having her as a staff member.
- Official Description (provided by the hotel):
- Welcome to Red Lion Hotel Oakland International Airport! Arrive and be greeted by comfort and convenience aboard our complimentary Oakland Airport shuttle. While you're here, take advantage of our outdoor pool after a workout in our 24-hour fitness center and rest comfortably in one of 189 beautifully-appointed accommodations, including rooms with private balconies. Awake to fresh air on your very own private balcony, stay connected with complimentary Wi-Fi and order room service or head down to our on-site restaurant for a delicious breakfast. Offering six flexible meeting rooms for business and social occasions, full-service catering, and state-of-the-art A/V support, Red Lion Hotel Oakland International Airport is a desirable choice for casually luxurious meeting venues in the Bay Area. ... more less
- Reservation Options:
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- Also Known As:
- Park Plaza Hotel Oakland
- Park Plaza Oakland
- Oakland Park Plaza