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“Won't be staying here again”

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Oakland Airport Executive Hotel
Ranked #12 of 49 Hotels in Oakland
Reviewed June 11, 2013 via mobile

The place is quiet and the beds are comfortable. There are no shortage of pillows and it is cheap. However. The surrounding area is questionable and we found toenail clippings on the floor. When we told the morning desk clerk, she laughed until I showed her pictures. Then she said she would send housekeeping up. But she didn't. Then I went back in the afternoon and they just kind of apologized awkwardly. I would not recommend staying here despite the Red Lion in Seattle being pretty nice.

  • Stayed: June 2013
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1  Thank Tottenkoph
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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368 - 374 of 484 reviews

Reviewed May 28, 2013

I booked this room on Priceline for very cheap, and for the price I was very impressed. The room was great, with a comfortable bed and big balcony. The service was not, but for a quick stay or one where you don't need service I would highly recommend it.

  • Stayed: May 2013
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2  Thank Margot L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 18, 2013

We stopped there for two nights on our road trip to visit San Francisco. The area is a bit sketchy, so watch out for your car, they don't take any responsibility for what happens in the parking lot. Also the company on the floor was a bit shady.

The room was small, musty and not very clean. Houskeeping failed to clean it for our entire stay. The AC looked and smelled like it needed thorough cleaning. Technically no WiFi available. For the price I would expect something better.

  • Stayed: May 2013, traveled with friends
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1  Thank DakotaGirl84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RL_Customer_Care, Corporate Customer Care Department at Oakland Airport Executive Hotel, responded to this reviewResponded July 23, 2013

We value each and every one of our guests and I truly apologize that we failed to provide you the best possible service. We are displeased to see that there were some areas of concern regarding the lack of cleanliness in your guest room. I would like to apologize that our staff did not clean your room during your stay. Please be assured that these issues will be addressed accordingly with our housekeeping department.
You are a valued guest and we hope to have the opportunity to provide you better service in the near future!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 5, 2013 via mobile

Stayed here one night. Needed something fast and close to airport. Room was ok. Internet WiFi was terrible. Never had a reliable signal. Bathrooms were not clean. Bed was very comfortable. Room was quiet.
Average experience, expensive In comparison.

  • Stayed: April 2013
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1  Thank insaneroadwarrior
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 4, 2013

I am a commuter ( I live in Houston but work out of Oakland.) I used the shuttle with no issues. Everyone has been polite even at 12a. I checked in and out with the same front desk crew. The room was clean, fresh towels and the ac worked fine. The breakfast/server were good. Even the shuttle drivers were nice. Super close to the airport. I love it! One non major issue is i got a room near the busy street. You can hear motorcycles and large trucks faintly.

  • Stayed: April 2013, traveled on business
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1  Thank fmulder21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 21, 2013

Overall, decent hotel to catch a plane from, but communication was poor on getting the shuttle from BART to the hotel on a cold, rainy night. Was told shuttle would arrive 10-15 minutes. Got there in 10, waited 15 more, no shuttle. Called and they said the shuttle had been by but we weren't there and that it would be another 20 minutes. They could have communicated better and taken some responsibility. Felt blamed. Lastly, we ended up with what we reserved in spite of that they lost our reservation. Rooms were clean and quiet.

  • Stayed: March 2013, traveled with family
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1  Thank Jerry d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 15, 2013

The Hotel is very convenient to Oakland International Airport and near the freeways. The room was comfortable and pretty quiet knowing the airport was very close. Front Desk staff was professional and friendly.

Room Tip: The hotel is set up with multiple buildings, ask for a room in the main building.
See more room tips
  • Stayed: February 2013, traveled on business
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1  Thank Paul B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Oakland Airport Executive Hotel

Address: 150 Hegenberger Rd, Oakland, CA 94621 (Formerly Red Lion Hotel Oakland International Airport)
Location: United States > California > Oakland
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #12 of 49 Hotels in Oakland
Price Range: $103 - $178 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Oakland Airport Executive Hotel 3*
Number of rooms: 189
Official Description (provided by the hotel):
Welcome to Oakland Airport Executive Hotel! Arrive and be greeted by comfort and convenience aboard our complimentary Oakland Airport shuttle. While you're here, take advantage of our outdoor pool after a workout in our 24-hour fitness center and rest comfortably in one of 189 beautifully-appointed accommodations, including rooms with private balconies. Awake to fresh air on your very own private balcony, stay connected with complimentary Wi-Fi and order room service or head down to our on-site restaurant for a delicious breakfast. Offering six flexible meeting rooms for business and social occasions, full-service catering, and state-of-the-art A/V support, Oakland Airport Executive Hotel is a desirable choice for casually luxurious meeting venues in the Bay Area. ... more   less 
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Also Known As:
Park Plaza Hotel Oakland
Park Plaza Oakland
Oakland Park Plaza

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