I booked this for my parent's one night stopover en route to Alaska. As much as we wanted their trip to be special from beginning to end, there was not a real need for luxurious accomodations in Oakland. But as they are very clean and somewhat picky, we didn't want them in a dump either [even if it was only for one night] . And based on what I'd read on tripadvisor, this seemed worth a try.
The first thing my mom said when they arrived was , " This Red Lion has the BEST customer service and it is soooooo CLEAN." This coming from someone who does her own sanitizing everywhere she goes. During their stay and our conversations back in forth she kept mentioning how impressed she was with how well things were run and maintained. She raved about the Front Desk staff, Lounge and the shuttle drivers.
Based on the price it was an excellent value and they helped launch my parents into their Alaska vacation with smiles on their faces, full tummies and a real good impression of this hotel and Oakland. Red Lion Hotel, if you're listening, isn't it funny how excellent customer service goes a very long way?!More