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“Great Experience from Hidden Gem”

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Bay Breeze Inn Oakland
Ranked #14 of 49 Hotels in Oakland
Reviewed February 26, 2014

I would like to thank the previous reviews they were helpful in choosing this hotel. The customer service was great. The recommendation of having room away from freeway was helpful. The price for booking at the last minute was great. Ladies at front desk reception were graceful and welcoming. Would definitely stay here again even if I am visiting SF and not just Oakland.

  • Stayed: February 2014, traveled on business
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2  Thank Lu N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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267 - 273 of 372 reviews

Reviewed February 23, 2014

STAY AWAY!!!!!!!!!!!
My boyfriend and I and some of his army buddies were coming in to San Fransisco to visit one of their buddies in the hospital. My boyfriend booked our reservations online through Expedia. We looked through the pictures to see if they were decent and they looked awesome. We accidentally booked the wrong night and called them to see if we could change it. The first time we called a guy with a thick accent answered and couldn't even give us an answer and told us to call back in an hour to talk with the manager. We called back a little over an hour later and the phone had been disconnected. We tried calling a few times and it was still saying the phone had been disconnected. Finally, we were able to get through a couple hours after that and the woman on the phone was EXTREMELY rude! When the phone line had been disconnected earlier we talked with Expedia and they said they'd change our reservations for us. I called to check and make sure if the change had happened at the hotel's system and the woman wouldn't even bother to look in their system. All she kept on saying was that I had to talk with Expedia no matter how many times I told her I already did, but that I was just double checking and then she just hung up on me.

We arrived at the inn around 2-3 in the morning completely exhausted from our 11-12 hour drive that we'd made. We turn off the exit and start heading to the inn and it's in the ghetto! There's graffiti everywhere, homeless people peeing on the sides of the walls of gas stations. The real cherry on top of this magnificent sundae was that when we pulled up to the in there's a gate all around the place. Great for security, right? Nope. I noticed once we drove in that there were bars on some of the windows in there. Why would they need bars on some of the windows if they already thought they were safe with the big gate surrounding the place?!

I go in to check in and the lady looks up my information and tells me that we can't check in until 3pm. NO customer service WHATSOEVER! Finally we were all fed up with the mess of it and we went somewhere else. I work in customer service and I just couldn't believe the way they were treating their customers. At first I thought it was because of a language barrier, but even in person they were cold, completely rude, and didn't even give a crap about us. I would HIGHLY suggest going to some other place!

  • Stayed: February 2014, traveled with friends
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8  Thank Debbie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 21, 2014

This hotel is located in the Bay Area and runs about $50. Check out prices. Other hotels in the area run over $100. So that means you get really thin, rough towels but you get a really clean room. No fancy Resturant or pool but it's safe, really clean and quiet. If you are nervous about a hotel in an industrial area and razor wire; this is not your hotel.

  • Stayed: February 2014, traveled on business
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1  Thank Bonepa45
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 20, 2014 via mobile

My husband and I have been staying at this hotel and we love how quiet it is. It is kept clean and the staff is very friendly. The price is very affordable too. The rooms have a microwave and a fridge, which is a must with a toddler. I would recommend this hotel to everyone. 5 stars for everything!

  • Stayed: February 2014
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2  Thank DougnMon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 17, 2014

The hotel is conveniently close to the freeway but I didn't hear the noise.

Overall very comfortable stay. The bathroom was recently remodeled and has great looking tile and new shower. Room itself was clean and tidy.

The staff were excellent. You should feel comfortable to go to them with any concerns. I was very happy with the responsiveness!


Would stay again

Room Tip: Get a room on the inside side facing away from the freeway.
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  • Stayed: February 2014, traveled on business
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2  Thank Hanson B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 8, 2014

Even being right by the freeway you don't here cars or traffic, the rooms look newly remodels and are very clean and smell very nice. I would defently stay here again don't be fooled by the area and location it is a safe place and gated all around the property

  • Stayed: February 2014
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2  Thank Missd1h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bay Breeze I, Public Relations Manager at Bay Breeze Inn Oakland, responded to this reviewResponded February 9, 2014

We highly appreciate your kind feedback and are looking forward to accommodating you again while your stay in Oakland.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 6, 2014

I recently stay at bay breez inn in oakland. I chose this hotel for it's convenience since it's only a couple miles away from the Oakland Airport..it was nice place to stay near San Francisco. hotels are expensive in san francisco area. but i found this hotel with good price and everything i need. it was good budget Hotel with reasonable price, i had good Expericance with this hotel, smooth check inn , Friendly manager,nice clean room ,no complain. i would recommend this place.i m giving this placefive star because it reached all my expactation.

  • Stayed: January 2014, traveled on business
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2  Thank zakariya s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Bay Breeze Inn Oakland

Address: 4919 Coliseum Way, Oakland, CA 94601-5011
Phone Number:
Location: United States > California > Oakland
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
#1 Best Value Hotel in Oakland
#8 Business Hotel in Oakland
Price Range: $85 - $108 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Bay Breeze Inn Oakland 2*
Number of rooms: 65
Official Description (provided by the hotel):
We are centered in the sixth Largest Metropolitan area in the United States: the San Francisco Bay Area. Bay Breeze Inn is just a short walk to Oracle Arena and McAfee Coliseum - home to the Oakland Athletics, Oakland Raiders and Golden State Warriors as well as a host of other sporting events, concerts and family shows. The Oakland International Airport is a short four mile drive from the Bay Breeze Inn. We're conveniently located off interstate highway 880 - only a 20 minute drive to downtown San Francisco, 30 minute drive to San Jose and 45 minute drive to Napa Valley Wine Country. The Bay Breeze Inn is near some of the best dining, shopping and entertainment the Bay Area has to offer in historic Jack London Square. ... more   less 
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Also Known As:
Bay Breeze Inn Oakland Hotel Oakland
Bay Breeze Hotel Oakland
Bay Breeze Oakland

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