First the good news. Spacious room with comfortable seating--- may have been a junior suite. Good counter space in the bathroom. Complimentary breakfast. Good bed. Good rates. Convenient to the freeway, but far enough to be quiet. A courtesy shuttle is available to take guests to restaurants, the coliseum, the transport station or airport, and of course, it is close to the airport.
The cons. Only one bedside table. The lamp over it did not work, but the lamp on the side with no table did! The vending macine was out of order, and the machine that vends pizza and foods that can be warmed didn't work either, though they refunded me the $2.75 that the machine ate. At least it politely thanked me after its third attempt to grab my pretzel failed!
Checking took awhile. There was a line of people and only one employee and he had to answer numerous phone calls at the same time. When it finally was our turn, he asked us to wait while he helped another person who walked up and said he had been given keys to a room that was occupied so that took awhile to redo his reservation. A loud, obnoxious program was blaring on the television in the lobby. So our welcoming experience was less than stellar, but I chalk some of it up to poor timing.
The breakfast was adequate. Breads and muffins, waffle machine, juices, cereal, dried out eggs, but good sausage, biscuits and gravy. Definitely enough to get you going. The rooms also had coffee makers. There are a few nearby casual restaurants and it isn't far into Oakland for more dining options.
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- Also Known As:
- Best Western Plus Airport Inn And Suites
- Best Western Plus Airport Hotel Oakland
- Oakland Best Western
- Best Western Oakland