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“Just about okay to stay”

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Extended Stay America - Oakland - Emeryville
Ranked #35 of 49 Hotels in Oakland
Bengaluru, India
Level 5 Contributor
54 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“Just about okay to stay”
Reviewed May 26, 2014 via mobile

The location is good, well connected by public transport. 4.20$ one way, you can reach downtown SFO. Target is just across the street and so is Panera bread. To have a car is advisable for your to roam around the area and get to some good food joint. The place is also quiet and safe. Issue is the cleanliness of the room. When i checked in, they gave me a room that was not even made up. The staff was quick to change my room.

Stayed May 2014, traveled on business
Helpful?
2 Thank SaibalBas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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170 reviews from our community

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    58
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (41)
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English first
Boise, Idaho
Level 5 Contributor
62 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed May 22, 2014

fresh blood on floor, pills on carpet, mold in shower and sink, filthy carpet. absolutely gross! i checked out w/ my daughter before spending the night. my dad spent the night and checked out one day early because it was so horrible. super loud as well, right next to the highway. interestingly enough, the general manager allegedly inspects all the before allowing anyone to check in... therefore, I was left w/ my 2yo daughter to wait in the lobby for 4hrs before they would allow check in. Stay somewhere else! We have photos to prove all of this... the manager didn't seem to care!

  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank mtnras
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Oakland hotels

ca
Level 5 Contributor
56 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed May 22, 2014 via mobile

Staying here while my granddaughter is in the Oakland Children's Hospital. Rooms are ok in size but definitely in need of renovation and/or deep cleaning. This particular room is a kitchenette. Nice to have a refrigerator and microwave. Bathroom exhaust fan does not work and has no window to open. Some evidence of mold around the top of the shower. They only come in and clean once a week if you are staying longer than a couple of days. Yesterday was our day..not much was done. Don't think they vacuumed at all. On another note they left us a broom so we were able to sweep the carpet ourselves. Staff has been ok when talking to them. Don't think I would stay here again. Graduation time at Berkeley so rooms were not that easy to find.

Stayed May 2014, traveled with friends
Helpful?
Thank dbkeybrd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed May 18, 2014

We were greeted by the colony of flies at EVERY exterior door. Room was weirdly humid. Countertops in kitchen and bath were stained. EVERYTHING down to the linens smelled like chicken curry. Shower curtain was moldy. When it was time for bed, pulled back the sheets and there was a BUNDLES OF HAIR ON THE BLANKETS... shot hair, long hair, curly hair, straight hair. GROSS!! Called to the desk to get new blankets, they never came. Our room phone range at 1am, no one on the other end. I would have rather slept in a tent in the neighboring target parking lot.

  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Anna D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Comox
Level 3 Contributor
24 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed April 5, 2014 via mobile

We stayed in this hotel on the 28th of March. I think this was the dirtiest room ever. Floor in kitchen area was filthy, dirt in the corners and floor made socks dirty. Bathroom sink stopper was not functioning and the sink was grimy. Chunks out of the wall and overall dirty. We travel with 2 westie dogs so this was one of the few hotels that would take pets in the area. Charge per dog was $20 which should be used for extra cleaning, vacuuming etc in a room, not the case here for sure. Hotel was emailed with concerns and no response. Would not recommend

Stayed March 2014, traveled as a couple
Helpful?
1 Thank Barb T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clarksburg, Maryland
1 review
Reviewed March 27, 2014

Dirty hotel, horrible staff, seedy area. I put towels down on the pillows as they looked used.. Dried food stuck to the kitchen counter. Lobby and room smelled. Vending machine out of order. Door locked at check in & waited 15 minutes to let in. Paid for the room w/a credit card online & was aske for an add'l $100 deposit @ check in . Was told to write my card # down because the lady "didn't know how to use the machine. 

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mcdadedv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 2 Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 13, 2014

First I come in last minute, everything's good via Hotwire and they said two beds. We only got one!!!'what the heck....second the room had terrible conditions, is this even a hotel!??! Ghetto area, terrible people the while thing...I bought a room for $80 and they asked for a deposit of over $300 what kinda s**t is that!!!! For a two star crap hotel

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank R G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Extended Stay America - Oakland - Emeryville

Property: Extended Stay America - Oakland - Emeryville
Address: 3650 Mandela Pkwy, Oakland, CA 94608-3565
Phone Number:
Location: United States > California > Oakland
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #35 of 49 Hotels in Oakland
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Extended Stay America - Oakland - Emeryville 2.5*
Number of rooms: 149
Official Description (provided by the hotel):
Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate. ... more   less 
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Also Known As:
Extended Stayamerica Oakland-Emeryville Hotel Oakland
Extended Stay America Oakland
Extended Stay Oakland
Oakland Extended Stay

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