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Homewood Suites by Hilton Oakland-Waterfront
Ranked #9 of 49 Hotels in Oakland
GreenLeadersSilver level
Reviewed July 19, 2013

My husband and I stayed here for 6 nights and were very pleased. Our queen suite was very spacious, comfortable, and clean. Not having a water view was no problem as we were out all day. We were not bothered by highway noise at night. It was very convenient to get on the Bay Bridge to go to San Francisco (toll 1 way only) and there is a wonderful restaurant, Quinn's Lighthouse, about a mile down the road with great seafood, ribs, etc. The staff is very friendly and helpful. The hot breakfast was okay, and the free weekday dinners were a nice touch. We would definitely stay here again, and pass on the high prices of staying in San Francisco.

Stayed: July 2013, traveled as a couple
2  Thank fahcha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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699 - 705 of 982 reviews

Reviewed July 17, 2013

Spent three nights at the Homewood Suites Oakland-Waterfront in mid-July.... a very nice stay! Had a spacious one bedroom suite looking over the pool/waterfront. I would highly recommend booking/asking for a waterfront view as the front looks at the I-880 freeway. The breakfast was very good each morning as was the manager's reception in the evening.... no line-up issues during the weekdays we were there. The staff was very helpful when requests were made and extremely friendly. The hotel is located in an area of Oakland (The Port of Oakland) that is being revitalized - your first impression might be a good one, but it's a great spot with easy access to the highway to go to San Francisco, Napa or anywhere in the Bay Area. Would stay here again!

Room Tip: Choose a room with a view of the water.
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  • Stayed: July 2013, traveled as a couple
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1  Thank drummerhill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Darcella W, Director of Sales at Homewood Suites by Hilton Oakland-Waterfront, responded to this reviewResponded August 14, 2013

We are very pleased you enjoyed your stay with our hotel. We strive to get to know each of our guest. I will certainly share your comment with the rest of the staff. I hope that we will have the opportunity to welcome you back soon.
Darcella Wright

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 15, 2013 via mobile

We stayed here while visiting San Fransisco. We either drove or took the ferry. The suite was very comfortable for staying with a baby, with lots of space and a kitchenette. We did not have time to use the pool, but it looked decent enough. Plenty of parking, good Internet connection. Long lines at breakfast one day, but great otherwise!

  • Stayed: July 2013
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Thank my_unique_name
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Darcella W, Director of Sales at Homewood Suites by Hilton Oakland-Waterfront, responded to this reviewResponded August 14, 2013

We are very pleased you enjoyed your stay with our hotel. We strive to get to know each of our guest. I will certainly share your comment with the rest of the staff. I hope that we will have the opportunity to welcome you back soon.
Darcella Wright

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 9, 2013 via mobile

My husband & I stayed here for 10 days on a business trip. He most often stays in Homewood Suites. The location on the wharf was beautiful for sitting outside behind the hotel. The pool/hot tub was out there, too. The food for breakfast & dinner was fair/good. The setup for breakfast was awfully congested as they organized their coffee, toaster items & waffle maker in a short small area all together when there was plenty of room for all the other items. Horrible! Also, there were not many other places to eat around the hotel & it wasn't really in an area I would venture out alone.
The front rooms are very close to the interstate & one could hear the cars zooming by. The first room they tried to give us was at the far end of a very long hall & far, far from the front desk & dining area. Would you really do that to an older couple staying 10 days?! The suite we finally had to take was in the older building on the front noisy side just across from the elevator w only a queen bed. There are no king sized beds in the suites which is also ridiculous. That being said we determined they did not cater to business travelers nor expect return business. This hotel is primarily for tourists.

  • Stayed: July 2013
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Thank SC3715
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Darcella W, Director of Sales at Homewood Suites by Hilton Oakland-Waterfront, responded to this reviewResponded August 15, 2013

We’re very sorry this occurred. Your satisfaction is important to us and we try hard to make sure all of our guests have a rewarding experience at the Homewood Suites. We our an extended stay hotel that does have experience with business travelers. We appreciate your feedback and I will address your concerns with the hotel management team.

Darcella Wright

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Reviewed July 6, 2013

When we arrived here, I was so surprised to be greeted so nicely and then they kept the reception area open in order to serve us dinner! What hotel serves you dinner? This was such an unexpected surprise. Our room was conveniently located by the pool which our two year old loved! The breakfast was also wonderful. They had a shuttle service that drove us to the ferry landing. The view was good-although being on the 1st floor, we really couldn't see much from the window. I would definitely reccomend this place to everyone!!! Much gratitude to the staff here who made it such a wonderful experience.

Room Tip: Choose a room on the water side, it is worth the extra money
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  • Stayed: July 2013, traveled with family
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1  Thank cathymccreary
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Darcella W, Director of Sales at Homewood Suites by Hilton Oakland-Waterfront, responded to this reviewResponded August 13, 2013

We are very pleased you enjoyed your stay with our hotel. We strive to get to know each of our guest. I will certainly share your comment with the rest of the staff. I hope that we will have the opportunity to welcome you back soon.
Darcella Wright

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 6, 2013

Everything was great, hotel, room, food, location, pricing, etc. The only downside is the highway noise. Very loud, bring earplugs. Or ask for a room on the waterfront. This problem could be solve with better windows (soundproof).

  • Stayed: July 2013, traveled with family
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Review collected in partnership with Homewood Suites by Hilton
Thank Gino C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Darcella W, Director of Sales at Homewood Suites by Hilton Oakland-Waterfront, responded to this reviewResponded July 29, 2013

We are very pleased you enjoyed your stay with our hotel. We strive to get to know each of our guest.I will certainly share your comment. I hope that we will have the opportunity to welcome you back soon.
Darcella Wright

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 3, 2013

We spent two nights here while on a road trip through the area. The rooms were large and clean and had enough kitchen appliances to comfortably cook with. Kevin and Charles took great care of us during our stay. Even when we were checking in right when the manager's reception was ending Kevin asked them to stay open another ten minutes so we could get something to eat. It is service like that that will keep us and other customers coming back.

  • Stayed: July 2013, traveled with family
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Thank Jon G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Darcella W, Director of Sales at Homewood Suites by Hilton Oakland-Waterfront, responded to this reviewResponded July 29, 2013

We are very pleased you enjoyed your stay with our hotel. We strive to get to know each of our guest. I will certainly share your comment with Kevin, Charles and the rest of the staff. I hope that we will have the opportunity to welcome you back soon.
Darcella Wright

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Homewood Suites by Hilton Oakland-Waterfront

Address: 1103 Embarcadero, Oakland, CA 94606-5122
Phone Number:
Location: United States > California > Oakland
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Oakland
#4 Family Hotel in Oakland
#4 Romantic Hotel in Oakland
#5 Green Hotel in Oakland
Price Range: $183 - $389 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Oakland-Waterfront 3*
Number of rooms: 140
Reservation Options:
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Also Known As:
Homewood Oakland Waterfront Hotel Oakland
Homewood Suites Oakland
Homewood Hotel Oakland

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