We have stayed at this hotel every 3 weeks for 2 nights each stay, since August of 2012. We tried several other Hilton Hotels in the San Francisco- Oakland area- This is by FAR the place to stay!
The location is great no matter what direction you are going- easy on and off the freeway. Being next to the bay is wonderful- even a city side room. There's a boardwalk with benches and little private areas along the water. It's clean, and the guests AND the staff are friendly- but better still... They are HAPPY- not just being nice to you because it's their job:-) a Huge plus. It's relaxed. The breakfast is good , with several choices.
We have stayed here enough that there have occasionally been issues or problems... The best part is they acknowledge them, fix them and make sure you are happy and comfortable.
This hotel has the "BEST" front desk staff We have ever encountered! No question about it!! And they are empowered to deal with issues :-) and they do.
There is one very special front desk person... Her name is Ron- if you are so lucky as to check in when she's there you will agree- she's fabulous! She makes you feel "special". We come from Northern CA every 3 weeks because my husband has cancer and is in a clinical trial- after a VERY long trip and infusion all the next day- we come back here to little things she has done for us that just melts away the stress. If she were to go to a different hotel to work ... We would have to follow her :-) as much as we love this hotel!
You can't go wrong here, unless you aren't possible to please:-) they have everything you could ever want! We highly recommend Homewood Suites at the Oakland Waterfront!!
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- Also Known As:
- Homewood Oakland Waterfront Hotel Oakland
- Homewood Suites Oakland
- Homewood Hotel Oakland