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“Another great stay at this hotel!” 5 of 5 bubbles
Review of Courtyard Oakland Airport

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Courtyard Oakland Airport
Ranked #13 of 49 Hotels in Oakland
Linn Creek, Missouri
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Another great stay at this hotel!”
5 of 5 bubbles Reviewed March 9, 2013

Recently I made several room reservations for a family function in the area. The online reservation process was easy and accurate! During our stay we needed directions to some nearby loacatons and the staff was very helpful with their advice. After our stay I had some questions about the billing which were quickly answered by the General Manger to my satisfaction. In the past when I've needed a hotel in this area I have always chosen this hotel and have never been disappointed.

  • Stayed March 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Steven B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guy F, General Manager at Courtyard Oakland Airport, responded to this review, March 11, 2013
Thank you for taking the time to review our property. I'm so glad that you had a great time and that I was able to assist you with your billing questions. It’s always wonderful to hear that from our guests.

Thank you again for sharing your experience with us. We look forward to welcoming you back in the future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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256 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
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Milpitas, California
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed February 26, 2013

My best friend flew in from Hawaii to spend the weekend to shop, shop, and shop. I convinced her that she should fly out of Oakland and so I booked us a hotel stay the night before her flight back so that she wouldn't have to wake up that early. I was a little apprehensive to discover the exact location of the hotel, but it was just a hop, skip, and a jump away from the airport and once inside, we felt safe. Whew! We had a late check in and the workers were so courteous, informative, and friendly. It was super easy to book her an airport shuttle for the following morning and there was no fee. The rooms were of a decent size and the queen sized beds were really comfy. We headed back down to the lobby and enjoyed wine and our own private booth with a tv! The "Bistro" stayed open until 10:30pm and the prices seemed appropriate. The next morning, the shuttle arrived right on time and we were able to purchase Starbucks products for breakfast. I would absolutely stay here again if needed. Thank you, Marriott for providing yet another outstanding stay. From: A 2 Marriott Timeshare owner. :)

  • Stayed February 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank wrightkine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guy F, General Manager at Courtyard Oakland Airport, responded to this review, March 8, 2013
Hello,
Thank you for your comments. I am glad to hear that you enjoyed your stay. The staff was so happy when I shared this with them, thank you for acknowledging our friendly and helpful associates.

Here at the Oakland Airport Courtyard we strive to exceed all expectations. I do hope we have the pleasure of accommodating you again in the future.
Sincerely,
Guy
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Arizona
Level Contributor
36 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed February 18, 2013

Wow, what a wonderful place to stay. I had to drive in late before heading out on a 1 day flight to Phoenix. I arrived with smiles and gifts, clean room, great little cafe that I grabbed some food at and just totally convenient. It was a blessing since I was staying two days that I go to leave my car there and got a shuttle the next morning, with no parking fee. Awesome! Quick pick up from the airport and another wonderful night before hitting the road then next day. High on my list for Oakland.

  • Stayed October 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank mobes313
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guy F, General Manager at Courtyard Oakland Airport, responded to this review, March 8, 2013
Thank you for the extremely overwhelming compliments on the hotel and staff!
We appreciate the time and effort that went into this review, and hope to have you back with us the next time you visit Oakland.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
South Jersey
Level Contributor
68 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
3 of 5 bubbles Reviewed February 17, 2013

This hotel is clean and convenient to the airport. It is not for a relaxing week-end or a good rest.

1. Even the "quiet" rooms in the back include the barking guard dog in the commercial area in the next block.
2. The mattresses are spent. Big beds but so soft, so uncomfortable. Asked for another room, but the bed there was the same. Ended up sleeping on the 18" nearest the wall because it was less used. I think hotel managers have forgotten the benefits of occasionally flipping the mattress.
3. I feared Big Foot was staying upstairs from the sound of heavy foot steps.

For the area, it is probably the best bet, but unless you are using the airport stay further away.

  • Stayed February 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Frances77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guy F, General Manager at Courtyard Oakland Airport, responded to this review, March 11, 2013
We appreciate you taking the time to post a review about your stay at our hotel. After reading your feedback, I am disappointed that your time with us was not satisfactory. Please accept my apologies for the issues you experienced.

Our priority is to ensure a good nights sleep, I am sorry that you found the beds less than comfortable, many of our guests rave about the Courtyard bed.

Once more, I am very sorry for the experience you had at our hotel.
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San Diego
Level Contributor
39 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 bubbles Reviewed January 24, 2013 via mobile

I stay at this hotel quite frequently as we travel to Oakland a lot. I prefer to stay out here instead of downtown. The front desk staff always welcomes us with a smile when we arrive. Ask for a quiet room away from the road and you shouldn't hear any interrupting noises. The restaurant in the hotel makes a great breakfast when you don't have much time. If you like sushi try Yoshino Sushi restaurant only a few min walk away. It's always one of our dinner choices. Internet is good in hotel as well as a very comfortable bed.

Stayed December 2012, traveled on business
Helpful?
1 Thank Globalexpress
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guy F, General Manager at Courtyard Oakland Airport, responded to this review, March 8, 2013
Thank you for taking the time to review our hotel, our team strives to be a welcoming face of Oakland when our guests arrive after a long day of travel.

So happy to hear you mention our comfortable beds!

Look forward to meeting you during your next visit.
Best regards.
Guy
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Richardson, Texas
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed January 4, 2013

Our trip to SFO cudn't have been better without this hotel. Reasons:

1. Free shuttle to nearby BART(public rail transport)& Oakland Airport(from where we could get a car rental on a Sunday)
2. Location- U'l feel away from hustle and bustle amid calm and relaxed environment. Enjoyed pool facing view from room
3. Complimentary parking
4. Good lobby offering a list from their Bistro menu. So, can go around and binge something. Being vegetarian, I mostly walked down to Subway close-by
5. Friendly staff

  • Stayed January 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Sonna895
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guy F, General Manager at Courtyard Oakland Airport, responded to this review, March 11, 2013
Thank you for taking the time to write a review of your stay. I'm so pleased to hear that you enjoyed our hotel! Our hotel is very conveniently located to shops, restaurants and public transportation, I'm glad that you were able to take advantage of our Bistro and complimentary shuttle service to public transportation.

Our team strives to be the best that we can be and always knowlegeable and welcoming.

I will pass your notes along to our staff! Thank you for choosing the Oakland Airport Courtyard and hope to see you again soon.
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Orange County, CA
Level Contributor
64 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
3 of 5 bubbles Reviewed December 31, 2012

If I were to be staying in the lobby, than this place is awesome. The lobby is spacious, clean and modern. The room was lacking. There is a flat screen TV, but it seems very 80s to me. Plus, the walls are think and I could hear everything in the next room. The bathroom was ok, nothing special. Front desk was very effeicient. For the price - paid over $200 - I thought it was just ho hum.

  • Stayed November 2012, traveled on business
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank kcollett67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guy F, General Manager at Courtyard Oakland Airport, responded to this review, March 8, 2013
Dear valued guest,

Thank you for taking time to write a review of our hotel, our lobby was recently renovated and completed in March 2012. Our guest room renovation was completed in 2009, we strive to exceed expectations, unfortunately it sounds as though we missed the mark.

I was disappointed to read about noise coming from your neighboring room, our desk staff are availiable 24 hours a day so never hesitate to call the front desk when you encounter noise disruption. Our team would immediately call the neighboring guest to request that they "turn the volume" down.

Guy
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Additional Information about Courtyard Oakland Airport

Property: Courtyard Oakland Airport
Address: 350 Hegenberger Rd, Oakland, CA 94621-1445
Location: United States > California > Oakland
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#11 Business Hotel in Oakland
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Oakland Airport 3*
Number of rooms: 156
Official Description (provided by the hotel):
Relax minutes from your flight at the newly renovated Courtyard Oakland Airport Hotel. The new state-of-the-art lobby provides greater flexibility and choices for our guests and features inviting, flexible spaces to work or relax in, free Wi-Fi throughout the lobby and easy access to the latest news and weather conditions via our GoBoard™. The highlight of our new lobby experience is The Bistro – Eat. Drink. Connect.™, which provides guests with healthy food and beverage offerings in the morning including Starbucks® coffee and evening dinner service with cocktails. Our Oakland airport hotel provides free shuttle service to the airport and to the nearby BART train station, giving you access to Berkeley, San Francisco and beyond. Here to work? Business travelers will love the large, flexible workspace, well-lit desk, and free high-speed internet access in every room. ... more   less 
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Also Known As:
Courtyard By Marriott Oakland Airport Hotel Oakland
Oakland Marriott
Oakland Courtyard

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