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“High Quality” 4 of 5 stars
Review of Clarion Hotel-Downtown Oakland

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Clarion Hotel-Downtown Oakland
Ranked #26 of 49 Hotels in Oakland
South Lake Tahoe, California, United States
Level Contributor
63 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
“High Quality”
4 of 5 stars Reviewed November 22, 2012

This is a great hotel. Rooms are a little small and you don't get breakfast, but it is newly remodeled, very safe, and clean. It is hard to get sunlight because of the other tall buildings. Front desk staff was courteous.

Very good location and close to all kinds of cool bars and the Fox Theatre.

Room Tip: Park your car in the garage across the street.
See more room tips
  • Stayed April 2012, traveled with friends
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank TahoeLOC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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197 reviews from our community

Traveler rating
    35
    77
    45
    22
    18
See reviews for
17
42
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88
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Level Contributor
64 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed November 4, 2012

My room was clean and the front desk was fantastic. The neighborhood is slightly sketchy but I certainly felt comfortable out during the day and mostly at night too. Can't beat the price. The restaurant downstair was some of the best cheap mediterranean food I've ever had!

Stayed October 2012, traveled on business
Helpful?
2 Thank Kburks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed October 30, 2012

This hotel is the worst!!!! The guy that checked me in appeared to be high. I asked for directions to a convenience store and he send me to a corner where people deal drugs and there was no store. They also couldn't figure out how to procees a business credit card demanding extra forms and identification, even though my office paid online. I ended up having to pay with a personal card. The front desk people were unhelpful and rude. On top of that I used the gym and there was no water. I asked a staff member if he could refill the water tank and he said ok then disappeared never to return. One of the worst hotel experiences ever!!!!

  • Stayed October 2012
    • 1 of 5 stars
      Value
    • 1 of 5 stars
      Location
    • 2 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
Thank Rlz390
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ayalnesh C, Manager at Clarion Hotel-Downtown Oakland, responded to this review, June 17, 2013
Thank you for letting me know about your experience. We take drug abuse very seriously, and don't condone any such behavior in our hotel.

Having said that, I apologize for the poor service you experienced. I completely understand how frustrating it is to receive advice or assurances from the staff, only to not end up being helped. I'll be sure to speak with the staff about this to make sure our guests are better served going forward.

Best,
Ayu, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Oakland hotels

Los Angeles
Level Contributor
5 reviews
4 hotel reviews
2 of 5 stars Reviewed October 7, 2012

Let's review the rooms...small and poorly planned. Example #1-Open door take 1 step in and voila, there's your bed. Example #2- Desk is placed next to the bed with the mirror hanging on the wall. If you want to turn the desk chair and watch TV and lean back with enough force-expect 7 years of bad luck after you break that mirror. The door jambs are so poorly fitted that the hallway light filters in and illuminates the dark room.

As for the parking situation, you pray at night before bed that your car is there in the AM and if it is, the glass windows are intact. It's a public lot that is used by the hotel guests. I don't know why management doesn't work something out with the city and provide private security and some security cameras.

I guess larger rooms exists, I just wish I knew that before getting my dorm room.

  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars
      Value
    • 1 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank wwtraveler0001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Santa Monica, CA
Level Contributor
142 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
3 of 5 stars Reviewed September 27, 2012

Rooms are clean, although some of them are tiny. You may want to ask for one of their larger ones (which are generally the same price). Very small fitness center with 3 machines. Mediterranean restaurant right next door. In the middle of downtown which is convenient (very close to BART subway) but not a great neighborhood to hang out in at night time.

  • Stayed September 2012, traveled on business
    • 3 of 5 stars
      Value
    • 2 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank Nikki E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
St Louis
1 review
4 of 5 stars Reviewed September 20, 2012

This hotel is located in Oakland, and it is like night and day compared to San Francisco. In a bad way. However, this hotel is clean and well maintained. It was a pleasant stay but each morning I was worried that our car had been broken into. If this hotel had secure parking available, it would be perfect. It is right next to public transportation that is a faster trip than driving into the city. We took public transportation to the football game (49ers) and it was a very easy and economical trip. It is also right off the highway; it makes getting where you want to go very easy. I recommend it if you don't have a car or if you enjoy the suspense of wondering if your rental was broken into the previous night.

  • Stayed September 2012, traveled as a couple
    • 3 of 5 stars
      Value
    • 2 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Review collected in partnership with Easytobook.com

Helpful?
Thank Beth R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle, Washington
Level Contributor
45 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed September 4, 2012

This hotel was what we hoped for. Our romantic getaway to San Francisco was tempered by financial constraints. We enjoyed the comfy bed, couch, and most importantly, a big soaking bath tub (with jets) after walking around SF all day. Staff was friendly & helpful. A good deal overall.

We were willing to add ~30 min to our daily travel time into the city via very convenient BART to come back to a lovely room. Next time we may stay closer into SF, only to reduce travel time, not for any flaws with the property. We were concerned by other comments about the neighborhood, but found it to be like most cities. Of course we were aware of our surroundings walking after dark, and wouldn't have left valuables in a car if we were driving, but that's true at home too. Remaining suggestions for the hotel -- a corkscrew to lend to guests to enjoy the amazing local wine they bring back to the room would be a worthwhile investment, and talk the local garbage company into collecting the weekly garbage in a back alley rather than in front & right under the suite's windows at 6am.

  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank CosmicFlyer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Clarion Hotel-Downtown Oakland

Property: Clarion Hotel-Downtown Oakland
Address: 371 13th St, Between Franklin & Webster, Oakland, CA 94612-2636
Phone Number:
Location: United States > California > Oakland
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #26 of 49 Hotels in Oakland
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Clarion Hotel-Downtown Oakland 2.5*
Number of rooms: 64
Official Description (provided by the hotel):
Hotel is within walking distance to the Oakland Convention Center, BART Station, 8 miles from the Oracle Arena & Oakland Coliseum, City Hall, Federal Building, Alameda County Court House. 8 miles from Oakland International Airport (Take Bart from Airport to Hotel). Take Bart from Hotel to San Francisco.We have added parking, overnight rate $15. ... more   less 
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Also Known As:
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