When we arrived we called for the shuttle to pick us up, they said it would arrive in 5 minutes. We called 3 times after that. The shuttle showed up 55 minutes after we first called. It was the last shuttle to arrive out of all of the hotels. The hotel is 1 minute away. They had no excuse. They just said sorry. The shuttle could have been around 10 to 20 times by the time they picked us up. We stay at an airport hotel, so we can get in and out quick. It took 1 hour to pick us up. Don't stay at this hotel. It is more expensive than the ones around and the worst service ever. We asked for a room that wasn't by the elevator. Guess what? They gave us a room by the elevator. I stay in a million hotels. I have never had this bad of service in my life!!!!! This is my first review I have written. STAY AWAY!!!!!! They don't give a crap what you think either!!!
- Official Description (provided by the hotel):
- Brand new Holiday Inn & Suites Oakland Airport is the Holiday Inn of the future! This newest Oakland Airport Hotel near San Francisco is just one mile from Oakland International Airport (OAK), and offers free shuttle to destinations within five miles of the hotel.In Oakland, you'll find a variety of attractions within close proximity of our hotel. We are one mile from the McAfee Coliseum-Home of the Oakland Raiders & Oakland Athletics, and Oracle Arena - Home of the Golden State Warriors, and just minutes away from Jack London Square and the Metropolitan Golf Course. Our hotel's location near San Francisco makes it easy to visit the 'City by the Bay.' Business travelers enjoy our close proximity to National Automotive, Unisys Corporation, Waste Management, FedEx, UPS, Rainin Instruments and other businesses in Oakland. Lodging in our hotel makes it easy to utilize the 24-hour business center as well as over 3,000 square feet of meeting space. With a heated, outdoor pool and a fitness center as well as an on-site convenience store and Diamonds Sports Bar & Grill, our guests receive excellent services from our new hotel in Oakland. All rooms feature triple-sheeted king beds, 32-inch flat panel TVs, microwaves, refrigerators and work spaces with two phones and free high-speed Internet access. For top-quality service in an ideal location, this is the place to stay. ... more less
- Reservation Options:
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- Also Known As:
- Holiday Inn Hotel And Suites Oakland Airport
- Holiday Inn Oakland