This hotel has very dirty carpet and it is very expensive-cost us 200 dollars to stay for one night. it is a ripoff!! The name of the hotel is called Best Values but not reflect its name at all. This is the most expensive, yet most terrible hotel we have ever stayed in USA!
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Terrible price, $232 for a handicapped room, halls dirty, Handicapped shower bench ripped out, management not concerned, or friendly, Big part of front lounge taken up by construction workers or someone working on a great deal or paperwork. only eight plastic chairs fo whole pool and hot tub water looked green.
Last minute trip means I had to settle for only hotel room in town....lesson learned!!! The person checking us in was listening to headphones, didn't know what TripAdvisor was, and didn't care about customer service. The rooms had stained carpets, dated mattresses, and run down furniture. The shower head was falling off and weak. The breakfast was horrible, crowded, and felt dirty. When I checked out I tried to talk about when they were going to clean the place and renovate. The guy (I believe he is the Front Office Manager) did not want to talk to me and blamed the owner for not caring about guests. This hotel is not about guest experience and is all about stealing money from families who are attempting to create family memories!!!
I reserved via email on one day and cancelled the same day...all nearly a month before the visit date... they refused to return any of my reservation money...charged it all against my credit card... tried to call..they would not discuss it. Tried to email the owner Dan Choi... he will not respond to my email.... They cheated me out of $168, and will not return one penny of it... worst motel ever
Hotel is overpriced and dated, even though it is fairly new. It's hard to tell who works at the front desk because they are dressed like they just walked in off the street. The manager was unprofessional and sloppily dressed too. They treat you like you are waiting their time. The wifi only works in the lobby. Forget about getting it in your room. There is a funky smell throughout the hotel. The hot tub is not working and full of debris. It was so bad we tried to get out of our second night of reservations, but they refused to refund our money. Low point of our Yosemite vacation. Stay somewhere where else!
Well, for some reason, hotels located near big national parks most of time are very far away from the best ones.
Americas Best Value Inn in Oakhurst wasn't so bad as legendary famous for filthiness Armagosa Hotel nearby Death Valley National Park, however it clearly shows signs of aging and wearing out - rusty (but clean) bathroom towel racks, stains on carpet in a hallways (cleaned with some sharp smelling cleaner).
Our room 141 was big enough and was kept nice and clean for entire week, however last day bath shampoo wasn't delivered and opened pack of sugar was left (not by us) next to coffee maker, causing massive small ants invasion. Well, maybe room service worker was just too busy and forgot to take care about stuff, or maybe tips left of the pillow every day wasn't considered as good enough.
Forget WiFi there. I was able to connect a couple times with very slow speed and was disconnected quickly. Front Desk Representative explained that speed is slow because many guests trying to run MapQuest for directions. However in the evening, still there was no internet connection. Very likely, hotel guests were still trying to run MapQuest...
A nice part of being in this hotel was morning breakfast. Using kitchen pan for self made pancakes (ingredients were supplied) we quickly learned how to make delicious pancakes. Kitchen worked was very helpful, quick to assist and friendly.
We paid $170 per night which not exactly reflects such ambitious name as Americas Best Value Inn.
P.S.
we were surprised with perfect ALAMO car rental service in Fresno Airport. No gimmicks, no gotchas ( no additional airport fees, car cleaning fee and so on).
