Our room had laminate wood floors with no carpeting so it was very cold and the room hadn't been heated prior to our arrival so it was generally quite cold. On our arrival there was also a dirty washcloth in the bathroom. The bathroom windows had such a strong draft that taking a hot morning shower only meant getting out to a cold room. I even tried blocking the draft but to no avail because the inside shutters could not be opened to gain access to the window. The toilet paper holder looked like it was originally mounted vertically but now had 2 dowels stuck in each of the 2 ends and was pointed upward at a 45 degree angle with a roll of paper on each that kept falling off because the end pieces were loose from the wall.
After our stay, my daughter spoke to the General Manager who was very defensive and basically said that's the way it is.
This hotel is not the hotel it was in the past!
- Official Description (provided by the hotel):
- We care about the comfort of our guests and the environment! Newly designed rooms include state of the art amenities and sustainable materials that make us cutting edge . . . Sustainable bamboo flooring, flat screen TVs in every room, . We have Wifi in our guests rooms of 50+Mbps and 85Mbps wired in all our guest rooms for free. "FREE NO CHARGE" We have also installed Voice over IP allowing us to offer "FREE" phone calls in the continental United States, rainfall showerheads, radios with MP3/I-Pod dock, refrigerators in every room. Garden room - 1200 sq. ft. Garden Patio with beautiful fountain, Inn Marin has 423 Mbps up and down (symmetrical) in its Meeting room and Business Center. Five acre garden setting with large lawn perfect for weddings and company events. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, Hotwire, getaroom.com and Priceline so you can book your Inn Marin & Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Inn Marin Hotel Novato
- Marin Hotel Novato
- Inn Marin & Suites Novato, CA - Marin County