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“A very nice Best Western”

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Best Western Plus Novato Oaks Inn
Ranked #1 of 6 Hotels in Novato
Certificate of Excellence
GreenLeadersGold level
North Vancouver, Canada
Level Contributor
36 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“A very nice Best Western”
Reviewed April 8, 2014

One of the nicer Best Western we have stayed at. A little pricey but great location.
Must say though that for the price, this Best Western offered the worst breakfast that we have ever encountered. If you want a half decent breakfast don't plan on eating there.

  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Volker S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelManager049, General Manager at Best Western Plus Novato Oaks Inn, responded to this review, April 9, 2014
Thank you for taking a moment to review your recent stay. We appreciate your kind words about our location and property, but regret that we weren’t able to provide a breakfast that met with your expectations. It was not clear to me if you were disappointed with the quantity, quality or both? If you would like to call me directly, I would be happy to hear any suggestions you may have and the specifics of where we fell short. We sincerely apologize that we failed to provide something to your liking. Thank you. Michelle, GM
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757 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (101)
Date | Rating
  • Dutch first
  • English first
  • French first
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  • Portuguese first
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English first
Oakland, United States
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed April 2, 2014

This is hands down my favorite hotel in the area. It is beautiful and well maintained. It has lovely staff, fresh continental breakfast (but no hot items except make-your-own waffle,) a pool and hot tub out close to where peaceful wildlife roams behind the hotel, and it is quiet, serene, and rejuvenating to be there. There is an outdoor ping pong table and fire pit out by the pool. The rooms facing the pool with balconies and jacuzzis are heavenly. The food is quite excellent and the restaurant has a beautiful lodge-like ambiance, with big windows and greenery in the back room and fireplaces along the outdoor side eating area. We never ever want to leave once we are there, and we long to be there when we are away.

  • Stayed April 2014, traveled with family
    • Value
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Review collected in partnership with Best Western

Helpful?
Thank MaryOyes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jessica S, Manager at Best Western Plus Novato Oaks Inn, responded to this review, April 8, 2014
We are so glad you enjoyed your whole experience with us! We strive to make each stay memorable and comfortable for our guests and I feel we did that based on your great review. Thank you!

Staff and Management at Novato Oaks Inn
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Dana Point, California
Level Contributor
37 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed March 30, 2014

This is a wonderful place to stay. The facility and personnel are excellent. The surrounding country is beautiful. If your plans call for staying in Marin County, the Best Western PLUS Novato Oaks Inn should be at the top of your list of places to stay.

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Kris Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jessica S, Manager at Best Western Plus Novato Oaks Inn, responded to this review, April 1, 2014
We really appreciate your great review. Thank you very much!

Staff and Management at Novato Oaks Inn
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Carmichael, United States
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed March 30, 2014

We have been staying at the Best Western Novato Oaks for years. Our last visit in March 2014 was very nice however my stay for 5 days this January was the best. They gave me the best room in the price range I could afford and I believe this was an upgrade since I am a diamond elite BW card holder. The views at N Oaks Plus are fantastic most facing rich rolling hillsides in which on occasion we spotted a fox or family of deer. The breakfast was one of the best of all we have experienced from BW all over the country. They gave guest large glass plates with plenty of room for the vast assortment of breakfast foods including fresh donuts, fruits, breads and waffle irons that actually work creating crisp ones with plenty of toppings. Coffee was the best with great creamers. Breakfast is served until 10:00 and if you arrive on the last min. they don't whisk it away under your nose. Only regret are the beds for the less expensive rooms. A bit like the old fashion firm/hard rather than feather beds offered for a bit higher price. I have noticed many BW's are going to all room feather like beds. We didn't have a microwave in room yet one was offered in the breakfast area 24/7 for all to use and kept very clean. I recommend this Best Western and on a scale of 1--10 for all BW's we stayed in Novato Oaks Inn is a strong 9. My husband also agrees with this review.

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank Janis R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelManager049, General Manager at Best Western Plus Novato Oaks Inn, responded to this review, March 31, 2014
Wow, thank you so much for really giving kudos to our Complimentary Continental Breakfast. I really appreciate that! We are always looking for items to add to the line to provide a satisfying yet healthy start to the day. It sounds like we exceeded your expectations. Thank you for sharing your satisfaction with the readers. Sincerely, Michelle, GM
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Eureka, United States
1 review
Reviewed March 28, 2014

Arrived at the Best Western PLUS Novato Oaks late in the evening, having left home after work that day. Our son was scheduled for surgery the next morning in Novato. We were tired and nervous about the next day's events. The staff is very friendly and helpful. Our room was very nice and clean. Very comfortable beds. On our way out the door the next morning the lady on duty gave us very encouraging words about the Dr our son was scheduled to have surgery with. They were just the words we needed to hear that morning! We give this hotel a total thumbs up!

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Best Western

Helpful?
Thank Lynn B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelManager049, General Manager at Best Western Plus Novato Oaks Inn, responded to this review, March 31, 2014
Thank you for the really kind review and for sharing your nice story with the readers. I am so glad the visit went well. I hope we can be of service again in the future. Thank you
Michelle Duffy, GM
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Winter Springs, Florida
Level Contributor
189 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 154 helpful votes
Reviewed March 26, 2014

Most enjoyable stay. The staff was very friendly and helpful. Rooms seem fresh and we appreciated the less hectic atmosphere that some of the larger conference hotels are missing. In February, we wished the outdoor pool had been heated. However, there was a hot tub on the pool deck available for adults.
It was nice to come into the lobby after a long day and spend a few minutes in the "library nook" near the complimentary coffee service.
The fitness room is convenient to the main hotel area on the same level as the breakfast room. Because the pool deck adjoins the breakfast area you can take your food out to the pool deck tables in good weather.

Room Tip: If you are a light sleeper consider requesting a "hillside" room instead of one facing the...
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  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank claireleefl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelManager049, General Manager at Best Western Plus Novato Oaks Inn, responded to this review, March 31, 2014
Thank you for noticing our little touches through out the hotel. We have fun coming up with ideas that make the hotel feel like your home away from home. We appreciate your stellar review.
Michelle D GM
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Boerne, United States
2 reviews
Reviewed March 26, 2014

It was great to have a real breakfast and not just a few sweet rolls. the staff was so friendly they even helped with picture taking before we left. they found mint tea for me and honey for my room mate. Overall I would say they went out of their way to make sure we had a pleasant trip.

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Bonnie O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelManager049, General Manager at Best Western Plus Novato Oaks Inn, responded to this review, March 31, 2014
Thank you so much for liking our breakfast. I am happy to hear a guest who appreciates our offerings. I also liked that you considered us surprisingly great! I feel confident that this property works hard to help elevate the Best Western Brand. Thank you Michelle D, GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Plus Novato Oaks Inn

Property: Best Western Plus Novato Oaks Inn
Address: 215 Alameda Del Prado, Novato, CA 94949-6657 (Formerly BEST WESTERN PLUS Novato Oaks Inn)
Phone Number:
Location: United States > California > Marin County > Novato
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 6 Hotels in Novato
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Best Western Plus Novato Oaks Inn 2.5*
Number of rooms: 107
Official Description (provided by the hotel):
Nestled in the scenic hills of Northern Marin County, the Novato Oaks Inn is a green certified 100% non-smoking hotel. Situated halfway between the business communities of Novato and San Rafael, the Inn is ideally suited for both the leisure and corporate traveler. Our 107 spacious guest rooms and suites are the largest in Marin County and have been designed to bring you the ultimate in comfort and convenience. The award winning staff greets you in the warm and comfortable lobby with a cozy private library. Each morning you'll enjoy a free deluxe continental breakfast buffet served on the mezzanine level. ... more   less 
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Also Known As:
Best Western Plus Novato Oaks Hotel Novato
Best Western Novato
Novato Best Western
Best Western Plus Novato Oaks Inn CA - Marin County

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