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Best Western Plus Novato Oaks Inn
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Reviews (868)
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665 - 670 of 868 reviews
Reviewed August 20, 2013

We were incredibly surprised at the comfort of staying at a Best Western - previous experiences at different locations were well below standard - this hotel was excellent! Hotel staff was friendly and helpful. Room was incredibly comfortable. View was relaxing - very quiet, clean. Large step down bath tub was a pleasant welcome after a long day traveling. Price was slightly high, but understandable given it was a weekend rate. Breakfast food was on the unhealthy side - would have preferred higher quality products. We will definitley being staying here again.

  • Stayed: August 2013, traveled as a couple
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Review collected in partnership with Best Western
Thank Daren S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jessica S, Manager at Best Western Plus Novato Oaks Inn, responded to this reviewResponded August 21, 2013

Thank you so much for taking the time to write such a great review about us for all future travelers to read. We are so excited you enjoyed your stay. Looking forward to seeing you again soon!

Sincerely,
The Staff and Managers at Novato Oaks Inn

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 19, 2013

Hotel Staff was very nice and helpful. Room was nice and clean. Breakfast was okay would have been better it they had more of a variety of items especially for the price of the room. Stayed at less expensive hotels and had a better breakfast. Internet was very slow.

  • Stayed: August 2013, traveled with family
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Review collected in partnership with Best Western
Thank Dawn C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jessica S, Manager at Best Western Plus Novato Oaks Inn, responded to this reviewResponded August 20, 2013

Thank you so much for the review. I would like to apologize because, from the sounds of things, you were not as quite blown away as we hoped. Being that we do not have a kitchen, we are somewhat limited in what we can offer. We are happy to hear any suggestions you may have. Thank you for the kind words about our our staff and the nice, clean rooms. If you ever find yourself back in the area I invite you to stay with us again.

Sincerely,
Staff and Management at Novato Oaks Inn

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 17, 2013 via mobile

Stayed here on our road trip up the coast before entering Napa. Room was nice and clean. Bed very comfortable. Quiet with no outside noise. Ate dinner at the WildFox restaurant next door which is pricey but very good. Went to the breakfast in the morning which was ok. They only have the one waffle maker and the line was held up by a guy that was making one right after the other. I got tired of waiting so left. Daughter had some cereal and yogurt as she was fine with that. The only other issue was that it was hard to find parking next to the room as the lot was near capacity. Other than that, it was a very nice stay.

  • Stayed: August 2013
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Thank luvhb4evr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jessica S, Manager at Best Western Plus Novato Oaks Inn, responded to this reviewResponded August 20, 2013

Thank you very much for the fantastic review. I apologize for the experience at breakfast and the parking situation. We hope to be of service again soon.

Sincerely,
The Staff and Management

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Reviewed August 17, 2013

This is an incredible hotel with wonderful staff and service that is #1. They are so helpful, cheerful and kind. It is a joy to stay here. The rooms and lobby are cheerfully decorated. The beds are beautiful and soooo comfortable. Breakfast is nice with many amenities. I have recommended it to all my friends.

  • Stayed: August 2013, traveled solo
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Review collected in partnership with Best Western
Thank patriciadS8648UR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jessica S, Manager at Best Western Plus Novato Oaks Inn, responded to this reviewResponded August 20, 2013

Thank you for the glowing review and recommendations!! We are delighted that you enjoyed your stay so much. I hope we can be of service again the next time you are in the area

Sincerely,
Staff and Management at Novato Oaks Inn

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Reviewed August 16, 2013

This Best western provided an extremely comfortable pleasant room. All of the staff were friendly and helpful. The room was definitely a step above most Best Western properties. I asked for a quiet room off the highway and it was provided. I slept well. Only area of improvement would be the breakfast offerings. For the quality of the property, which is an incredible value for the location, the breakfast products were average at best.

  • Stayed: August 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Lynn L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jessica S, Manager at Best Western Plus Novato Oaks Inn, responded to this reviewResponded August 20, 2013

It was a pleasure having you and we are very happy to hear your stay with us was comfortable. Your support and feedback inspires our staff to provide every guest with the best customer service every day! Thank you for the amazing review!

Sincerely,
Staff and Management at Novato Oaks Inn

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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