While on two overnight stays to the Norco Hampton Inn, I not only had the usual pleasant clean room, but I experienced a case of exceptional customer service. Check-in was a snap. The gentleman running the front desk, Octavio, was very helpful and friendly.
Best of all, on my second trip to Norco, he gave me the same room I had previously. I mentioned I liked the room and its location when I checked out after my first visit and Octavio remembered that detail. That made my day!