I've stayed at the Island hotel before and wrote a review that I took down after the manager explained to me a few things that I had an issue with, which were resolved.
The hotel itself is very nice and clean. Spacious lobby with a great pool/gym/firepit area that can be a nice place to unwind. The rooms are done up very well. Very comfortable. The bed was incredibly comfortable. Elegant bathrooms with plenty of space as well.
The cons...NO coffee makers in the room. There is only a select time in which you have the option to have coffee and teas in the lobby around breakfast time. Its just one of the little things that really gets you. Speaking of which, the price of Valet parking is high. $32 plus tip every time you get in or out (of course you tip...don't be one of those) really adds to the price of a nights stay. Since you have HAVE to have Valet and no self parking (if you want to park at the hotel) I think that price should be added to the price they show for the night!
Customer service was great at The Island. Very helpful and nice. No complaints about that whatsoever. All in all, it was a really nice hotel, with a decent view (if you get upgraded), really nice/elegant rooms/bathrooms, and a very comfy bed.
Due to the little things such as no coffee maker (it is a 4* hotel so amenities should be there) and high valet price, have made me stay at the Marriott just down the street when I am staying in the Newport area.
- Official Description (provided by the hotel):
- Situated in the heart of Newport Beach in sun-kissed Southern California, Island Hotel Newport Beach is the center of coastal luxury. Offering breathtaking city and harbor views, Island Hotel features 295 guestrooms and suites, Island Club atop the 20th floor, more than 23,000 square feet of event space, the largest ballroom in Newport Beach, a full-service spa, fitness center and resort-style pool. Island Hotel is home to Oak Grill, a true Newport Beach original featuring California cuisine with influences from around the globe and a specifically curated wine, beer and spirits program. Guests may dine al fresco on the restaurant's wooden deck or lounge fireside. For entertainment, Aqua Lounge is THE place to play in Newport Beach. With tableside mixology, craft cocktails and vibrant DJs the lounge is always fun, flirtatious and engaging. A member of Preferred Hotels & Resorts, guests at Island Hotel are invited to enjoy a variety of Preferred Hotel Group branded programs, including the iPrefer loyalty program. ... more less
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- Also Known As:
- Island Newport Beach