Location: Newport Beach at Fashion Island Mall (large outdoor mall) - 5 minutes from Water, 15 minutes from laguna. Convenient to John Wayne Airport.
Check-In/ Check-out: Very slow check in - 2 out of 3 computers did not work. Did not have our request (from their Website) for high floor/ocean view or foam pillows. Room on 6th floor with pool view was not bad - slight ocean view. Check out was slow - only one person on duty.
Room: 2 Queen Beds - 600 Square feet room (standard rooms are ~400 sq. ft). Very nice size, sitting area (couch + table + chair), large desk, plasma TV in corner with Bose sound system and alarm clock. Mini bar + glassware stocked.
Balcony - only 2 ft wide - so no sitting. Drapes pull was broken. Air conditioning was stuck at 72/73 degrees - displayed 70 and we set at 65 but it would not budge. Beds are good quality - down comforter, very soft pillow top - a little too soft for my taste - was almost sinking in...
Bathroom: Large with 2 sinks, separate toilet, tub and shower room. Sinks, toilet and tub are rather low - should update and raise all. Towels were ample/ nice quality. Shampoos / soap were rather skimpy - only 1 oz. shampoo and conditioner...why? Shower was nice and HOT, however, water pressure is limited as is common in CA hotels to conserve water.
Ample closet space with Safe, Iron + Board + blow dryer etc.
Housekeeping: Asked them to bring up foam pillows they forgot from web reservation - promptly brought up - very good service.
Parking: Valet is $32 - expensive - given there is a massive parking lot a block away in the shopping center - not sure if you can park there overnight. Valet service was very good.
Breakfast: We didn't have time, however, they had free coffee, tea and paper in the lobby.
Elevators - 3 main elevators up to rooms - very quick and efficient.
Pool: Didn't use - freeform pool + whirlpool with chaise lounges + pool service. Surrounded by shrubs and palm trees.
Construction: Building going up next door => Mon thru Fri, so get a room away from this is you are staying on weekday.
- Official Description (provided by the hotel):
- Situated in the heart of Newport Beach in sun-kissed Southern California, Island Hotel Newport Beach is the center of coastal luxury. Offering breathtaking city and harbor views, Island Hotel features 295 guestrooms and suites, Island Club atop the 20th floor, more than 23,000 square feet of event space, the largest ballroom in Newport Beach, a full-service spa, fitness center and resort-style pool. Island Hotel is home to Oak Grill, a true Newport Beach original featuring California cuisine with influences from around the globe and a specifically curated wine, beer and spirits program. Guests may dine al fresco on the restaurant's wooden deck or lounge fireside. For entertainment, Aqua Lounge is THE place to play in Newport Beach. With tableside mixology, craft cocktails and vibrant DJs the lounge is always fun, flirtatious and engaging. A member of Preferred Hotels & Resorts, guests at Island Hotel are invited to enjoy a variety of Preferred Hotel Group branded programs, including the iPrefer loyalty program. ... more less
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- Also Known As:
- Island Newport Beach
- Island Hotel Newport Beach