We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
WINNER WONDERLAND
Win Big When You Book on TripAdvisor

“Great Hotel!” 5 of 5 bubbles
Review of Fairmont Newport Beach

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Fairmont Newport Beach
Ranked #10 of 17 Hotels in Newport Beach
Indian Wells
1 review
“Great Hotel!”
5 of 5 bubbles Reviewed July 23, 2014

Our stay at the Fairmont Newport Beach was truly outstanding! This is the place to be in Newport Beach. The location is great as were the rooms, the food and the service. We look forward to retuning on our next trip.


  • Stayed July 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Fairmont Hotels & Resorts

Helpful?
Thank Craig S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairmontNewportBeach, Online Marketing Manager at Fairmont Newport Beach, responded to this review, July 25, 2014
Thank you for your kind words about the hotel. I"m very happy to hear you had such a nice stay with us and look forward to sharing your kind words with the staff. I know they'll be thrilled to hear it. Thanks again for your comments and we look forward to your next visit.
Sincerely,
Lucas Schumacher
lucas.schumacher@fairmont.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,438 reviews from our community

Traveler rating
    477
    469
    267
    135
    90
See reviews for
316
416
66
463
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (237)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Sparks
1 review
4 of 5 bubbles Reviewed July 22, 2014

Excellent!!!

When you arrived I was great by at least 3 people. They all offered there assistance with my baggage. The front desk person immediately looked me up and called me by name and asked if there is anything else he could help me with and handed me a key. Less than 2 minutes. Excellent Service!!!

  • Stayed July 2014, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Fairmont Hotels & Resorts

Helpful?
Thank Johnny V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairmontNewportBeach, Online Marketing Manager at Fairmont Newport Beach, responded to this review, July 25, 2014
Thank you for your extremely kind words about the hotel. I'm thrilled to hear you had such a nice time and felt so welcome by the staff. We pride ourselves on delivering excellent service and it's always nice to hear our guests' appreciation. Thanks again for your kind words and we look forward to welcoming you back in the future.
Sincerely,
Lucas Schumacher
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
North Vancouver
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed July 21, 2014

Concierge was great. Bikes were awesome. Most stuff was normal except key didn't work upon check in so had to go back down to get new keys. Internet program under pres club was confusing. Forced valet and then they didn't have the car registered so it took some sorting out to get our car. Most annoying thing was that we left two articles of clothing in closet with 100% certainty and called later in the day of check out and they were not retrieved. I don't like to accuse but one of two things happened, housekeeper insists the closet was checked so either this is untrue and next guest scored 2 brand new blouses or someone in housekeeping did. I've left items in rooms in past and have always had them returned so to have this happen from a Fairmont is really disappointing. Also felt brushed off when trying to find out and get help on the matter.

  • Stayed July 2014, traveled on business
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Review collected in partnership with Fairmont Hotels & Resorts

Helpful?
1 Thank Jodi V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairmontNewportBeach, Online Marketing Manager at Fairmont Newport Beach, responded to this review, July 22, 2014
Thank you for commenting on your recent stay with us. It sounds like your stay was quite uneven and for that I'm sorry. I'm very troubled to hear of the situation with your clothing. We take matters involving guest property very seriously and I apologize if you felt we failed to do so. I would like you contact me directly so that I can put you in touch with the hotel manager. If you could email me at lucas.schumacher@fairmont.com I would greatly appreciate it. Thanks again and I anxiously await your response.
Sincerely,
Lucas Schumacher
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Marana
1 review
5 of 5 bubbles Reviewed July 19, 2014

Good Location, the room was clean and roomy, the service at the pool is the best and the food was good at the pool side, Everyone at the hotel was helpful and the express checked was easy and the car was ready for us.




  • Stayed July 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Fairmont Hotels & Resorts

Helpful?
Thank Dianne R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairmontNewportBeach, Online Marketing Manager at Fairmont Newport Beach, responded to this review, July 21, 2014
Thanks for sharing your feedback on your recent stay with us. I'm pleased you enjoyed your time with us and found the service excellent. Thanks again and we hope to welcome you back in the near future.
Sincerely,
Lucas Schumacher
lucas.schumacher@fairmont.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Honolulu
1 review
2 of 5 bubbles Reviewed July 19, 2014

Not up to the usual Fairmont standards- poor service, grubby rooms & hallways, and not good housekeeping service at all.
Valet service was the bright spot of this stay- excellent service fro the valet crew.

  • Stayed July 2014, traveled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Review collected in partnership with Fairmont Hotels & Resorts

Helpful?
Thank Michael B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairmontNewportBeach, Online Marketing Manager at Fairmont Newport Beach, responded to this review, July 21, 2014
Thank you for commenting on your stay with us. I'm very sorry to hear you found the hotel not up to typical Fairmont standard. I'm pleased that you found the valet team excellent and will share your comments with the staff. Thanks again and I hope you'd be willing to return and give you the experience you deserve.
Sincerely,
Lucas Schumacher
lucas.schumacher@fairmont.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rockenberg, Germany
Level Contributor
29 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed July 18, 2014

This is really an excellent Hotel. We had a beautiful junior suite on the top flour, with a nice view. The only Thing I really criticize is that they don´t offer shower facilities close to the swimming pool. The breakfast buffet is very rich and offers good food.

  • Stayed July 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Fairmont Hotels & Resorts

Helpful?
Thank leder63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairmontNewportBeach, Online Marketing Manager at Fairmont Newport Beach, responded to this review, July 21, 2014
Thank you for your kind words about the hotel. I'm happy you enjoyed your time with us and found your suite beautiful. I look forward to sharing your feedback with the team, I know they'll be pleased to hear it. Thanks again and we look forward to welcoming you again in the near future.
Sincerely,
Lucas Schumacher
lucas.schumacher@fairmont.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed July 18, 2014

Stayed here recently for a wedding. The grounds / common areas are very nice, the wedding and catering piece were fantastic.

Pool was nice with a decent poolside menu. The staff were mainly friendly and the rooms themselves are nice as well as clean. We got a very favorable nightly rate although I don't know if that was because of our involvement with the wedding, the fact that it was California in July, or whether their rates are always reasonable. In relation to the nightly rate we paid, I thought the hotel was just great.

One thing i did not care for, which is a pet peeve of mine, is that they charge 10 bucks to use the internet in the room, yet it is free if you schlep your lap top down to the lobby. Similarly, we called the front desk to ask them a question, and they ended up connecting us to a local business in the area. When we checked out, we were told that there was a $1.50 charge for this local call. When I am away, especially on a non-business trip, there is nothing I hate more than being "nickel and dimed," which was the exact feeling I got from both the internet charges and the $1.50 charge for
being connected on a basic local call.

  • Stayed July 2014, traveled as a couple
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Service
Helpful?
Thank Happy_Travelers7712
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairmontNewportBeach, Online Marketing Manager at Fairmont Newport Beach, responded to this review, July 21, 2014
Thank you for commenting on your recent stay with us. I'm pleased to hear you enjoyed the wedding and found the function fantastic. We aim to provide great value to our guests, so it's nice to hear your appreciation. That being said, I'm sorry that you felt "nickel and dimed' and I did want to point out that we do offer complimentary WiFi to members of our Fairmont President's Club Loyalty Program, so I apologize if you weren't made aware of that fact. Thanks again and I hope we have the opportunity to welcome you again in the near future.
Sincerely,
Lucas Schumacher
lucas.schumacher@fairmont.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Newport Beach hotels
3.8 mi away
Hyatt Regency Newport Beach
Hyatt Regency Newport Beach
#7 of 17 in Newport Beach
4.0 of 5 bubbles 1,195 reviews
3.7 mi away
Newport Beach Marriott Hotel & Spa
3.4 mi away
Island Hotel Newport Beach
Island Hotel Newport Beach
#2 of 17 in Newport Beach
4.5 of 5 bubbles 880 reviews
Show Prices
Show Prices
Show Prices
0.2 mi away
Radisson Hotel Newport Beach
Radisson Hotel Newport Beach
#11 of 17 in Newport Beach
4.0 of 5 bubbles 664 reviews
1.0 mi away
Newport Beach Marriott Bayview
Newport Beach Marriott Bayview
#8 of 17 in Newport Beach
4.0 of 5 bubbles 441 reviews
5.5 mi away
Bay Shores Peninsula Hotel
Bay Shores Peninsula Hotel
#1 of 17 in Newport Beach
5.0 of 5 bubbles 530 reviews
Show Prices
Show Prices
Show Prices

Been to Fairmont Newport Beach? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Fairmont Newport Beach

Property: Fairmont Newport Beach
Address: 4500 Macarthur Blvd, Newport Beach, CA 92660-2010 (Formerly Sutton Place Hotel)
Phone Number:
Location: United States > California > Orange County > Newport Beach
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Business Hotel in Newport Beach
#7 Luxury Hotel in Newport Beach
#7 Spa Hotel in Newport Beach
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Fairmont Newport Beach 4*
Number of rooms: 440
Official Description (provided by the hotel):
Fairmont Newport Beach hotel in Southern California radiates a dramatic feel from both an architectural and design standpoint. Each and every aspect is designed to surround you in total 'O.C.' Luxury. To complete the luxury hotel experience, Fairmont Newport Beach hotel is thrilled to also offer its full-service urban Spa, TheSpa Sante. With more than 8,000 square feet of space, the Spa features eight decadent spa treatment rooms offering the finest in spa services and using only the finest in products and techniques. Prepare to be pampered like never before! Fairmont Newport Beach hotel welcomes you to the charm and allure of Southern California with its sun-drenched beaches, world-class shopping, and exciting nightlife! Fairmont Newport Beach hotel offers 440 luxury guest rooms, including 54 exquisite suites, most feature over-sized soaking tubs. Fairmont Newport Beach is also gaining favor as one of the most ideal locations for weddings. Of all the special moments of your life, there are very few that approach the importance of your wedding day. Having your wedding with us in beautiful Newport Beach means it will be filled with the class and elegance you've always dreamed of. All guests receive daily courtesy shuttle service to and from John Wayne Airport, Fashion Island, South Coast Plaza, The District and Balboa Island. For rental car information, please contact on-site Hertz Rent-a-Car. Fairmont Newport Beach offers wireless Internet access available in all of our meeting rooms, as well wireless high-speed Internet access in each guestroom. Year-round, guests can enjoy relaxing at the hotel's Palms Pool and Cabanas, reserve your private cabana today. The re-designed self-serviced Business Center accommodates the needs of its corporate guests. To best enjoy our Newport Beach, California hotel's amenities and the riches of Orange County, consider one of our many appealing packages available and maximize your visit to the OC. "Green" Parking: Overnight guests who drive hybrid vehicles can enjoy 50% off parking at Fairmont Newport Beach. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Fairmont Hotels, Booking.com, Expedia, HotelsforEveryone, Hotels.com, Cancelon, HotelTravel.com, Travelocity, Orbitz, Priceline, Odigeo and Jetsetter so you can book your Fairmont Newport Beach reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Fairmont Newport Beach Hotel Newport Beach
Newport Beach Fairmont

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing