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“Staff makes a difference,”

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Newport Beach Marriott Hotel & Spa
Ranked #6 of 18 Hotels in Newport Beach
Certificate of Excellence
Reviewed January 28, 2014

Just spent a couple of days on property for a meeting. The hotel has been renovated with more to come and was very comfortable. The staff was fantastic! Always smiling and helpful, they were a real treat. I highly recommend it!

  • Stayed: January 2014, traveled on business
    • Value
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    • Sleep Quality
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1  Thank Longliveloyalty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed January 25, 2014 via mobile

We stayed at the Newport Beach Marriott for a week while in Los Angeles for Tournament Of Roses activities. Beautiful property, nicely decorated and maintained. Friendly and helpful staff, Starbucks opens very early each day. Across the street from a fabulous mall - Fashion Island Mall. I would definitely recommend this hotel to others!

Stayed: December 2013, traveled on business
Thank Steve O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 24, 2014

After reading some of the reviews, I was a little skeptical. The staff here have been nothing but courteous and helpful. At check-in, Scott took very good care of us. He gave us a very nice room in the main tower that had been renovated, and it has a nice view. Another young female staff member helped get a refrigerator in my room to store my medicine. The location is perfect, right across from Fashion Island mall. The gentleman in Starbucks was very nice too. We're here for 3 days and I think it will be very enjoyable. Good job Marriott!

Stayed: January 2014, traveled on business
Thank greennat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 21, 2014

This started as a short business trip and I convinced my wife to come along for a long weekend. One of the best trip decisions we made in recent years it turns out. Firstly the location is one California's best. Perfect temperature all year around, especially in deep winter. Hotel is only about 2 miles from the Ocean and close to Balboa and a whole lot of key beaches along the pacific Coast Highway. We were torn between driving around and staying in and enjoying the amenities. This place is newly renovated, it was sparkling clean with gorgeous rooms with a sunset view over a gorgeous golf course with Pacific in the distance. Numerous wedding
parties stopping by to get their pictures taken in the front yard should give you an idea of the scene. Staff was so helpful, pleasant and went out of their way to make it a pleasant experience. They were not just nice, also very professional and made us felt taken care of. Spa was a bonus, it is very spacious and well equipped. A beautiful pool area and outside sitting area with numerous fire pits. The bar and restaurant was top class and we had one of the best steaks we ever had in a while. Good wine selection also. Very pleasant and welcoming lobby, self or valet parking, excellent shopping just across the street, and all at very reasonable rates. We were sad to leave. If only it were closer to where we live, NY, we would do more of these for sure.

Stayed: January 2014, traveled on business
Thank nyist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DebbieSnavely, General Manager at Newport Beach Marriott Hotel & Spa, responded to this reviewResponded February 4, 2014

Wow! Thank you for your wonderful comments about the hotel and staff. I’m thrilled to hear how much you and your wife enjoyed your stay. I couldn’t agree more about Newport Beach being the perfect year-round destination, and we are very lucky to have our hotel situated in the center of this great city! I will pass on your feedback to the entire team. It means a lot to them knowing they helped provide our guests with an excellent and memorable experience. We hope you will stay with us next time you travel to sunny Southern California!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 13, 2014

I stayed for a few days while attending a conference in January. I checked in rather early, and the staff was very accommodating. The property was pretty nice, though filled with things I didn't need. The bath and bed were excellent, except for the pillows, which were small and extra soft.

It's about $17 per day for high speed internet, which is bordering on insanity. Even a $50 motel will include some level of wifi. Why must these places gouge?

It's relatively quiet, but you can hear the fountain and roller bags on a tile floor quite well through the door. You can see the ocean if your room is high enough.

Room Tip: Get the highest room you can find.
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  • Stayed: January 2014, traveled on business
    • Value
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1  Thank BlakKat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DebbieSnavely, General Manager at Newport Beach Marriott Hotel & Spa, responded to this reviewResponded January 15, 2014

Dear Guest,

Thank you for your comments regarding your recent stay. I’m thrilled to see your arrival experience, sleeping room and customer service exceeded your expectations. We always appreciate positive feedback, and it truly means a lot coming from a seasoned traveler like you.

I am sorry to see there were a couple things you found disappointing during your stay, including the charge for internet. Our customers’ confidence in our hotel, and the Marriott brand as a whole, means the world to us. The last thing I want is for our guests to feel like we are ‘gouging’ or ‘nickel and diming’ them. When it comes to internet, we know it’s increasingly important for our guests to stay connected while on the road. In order to help them achieve this goal, the hotel recently switched to a new internet provider and upgraded its infrastructure. We’re very excited our guests can now select from two different in-room internet packages! The first tier is $12.95 per day and provides basic web surfing capabilities. For just $16.95 per day, the top tier provides three times more dedicated bandwidth, allowing for streaming and video conferencing. No matter what tier guests choose, they can have the confidence knowing the connection, and technology supporting it, is the very best.

Whether it’s requesting different pillows or a room with an indoor corridor, we want you to be satisfied with every detail of your stay. Next time your travels bring you to Orange County, I hope you will choose our hotel once again and allow us to provide you the most comfortable and enjoyable stay!

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Reviewed January 9, 2014

I spent several days at this property during the 2014 BCS Championship run-up. As the host hotel there was much going on. Despite the chaos, the employees took great care of everything and the hotel was fantastic.

Room Tip: I preferred the atrium, which was convenient and had nice ambiance. A larger tower requires a hike...
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  • Stayed: January 2014, traveled on business
    • Value
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Thank SimpliPhi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 8, 2014

We have stayed at a number of Marriott's and this was one of the best. We will visit their again. The Island Mall was Spectacular and it is right across the street. The view of the Golf
course and Ocean with the sunset was wonderful.

  • Stayed: December 2013, traveled with family
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1  Thank barnyard2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Newport Beach Marriott Hotel & Spa

Address: 900 Newport Center Drive, Newport Beach, CA 92660
Phone Number:
Location: United States > California > Orange County > Newport Beach
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Luxury Hotel in Newport Beach
#5 Spa Hotel in Newport Beach
#11 Business Hotel in Newport Beach
Price Range: $168 - $364 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Newport Beach Marriott Hotel & Spa 4*
Number of rooms: 532
Official Description (provided by the hotel):
Amid the unparalleled beauty and relaxed luxury of Newport Beach comes an inventive new concept in hospitality - Newport Beach Marriott Hotel & Spa. Our hotel in Newport Beach, California is a whole new take on the Southern California lifestyle. Welcome to our $75 million redesign, where you'll find your most ambitious visions realized in a perfect setting near the sands of Newport Beach and beautiful Balboa Island. ... more   less 
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Also Known As:
Newport Beach Marriott Hotel Newport Beach
Newport Beach Marriott Hotel And Spa
Marriott Newport Beach

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