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Reviewed 4 weeks ago

Review title: super cool and fun but there needs to be privacy for the bathrooms. It gets weird and awkward when you share a room with strangers. So fix the doors and add a lock. That's pretty much it really

  • Stayed: October 2018, traveled on business
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Review collected in partnership with Hyatt Hotels
Thank nyctophilicember
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 4 weeks ago

This resort was older and that didn't matter a bit as it was clean, beautiful and calming. It had a positive energy and the staff from check-in to housekeeping were sincere and friendly. If you have the chance to stay here then do because you will enjoy it.

  • Stayed: October 2018, traveled on business
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Review collected in partnership with Hyatt Hotels
Thank plabas2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 11, 2018

One of the BEST experiences. Wonderful Hotel, Beautiful Setting, Awesome Customer Service, Absolutely loved everything about it!Definitely will be back! The local area is beautiful and the shuttle takes you to the perfect places.

  • Stayed: October 2018, traveled as a couple
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Review collected in partnership with Hyatt Hotels
Thank sadams1220
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashley R, Guest Relations Manager at Hyatt Regency Newport Beach, responded to this reviewResponded 4 weeks ago

Thank you for your review. We are so pleased you enjoyed the property and look forward to having you return.

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Reviewed October 10, 2018

This hotel needs major upgrading in rooms as well as common areas. Our outside areas were not properly cleaned. I don't think anyone cared. The hotel doesn't fit such a big brand name Hyatt reputation.

  • Stayed: September 2018, traveled with family
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Review collected in partnership with Hyatt Hotels
1  Thank Teevana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashley R, Guest Relations Manager at Hyatt Regency Newport Beach, responded to this reviewResponded 4 weeks ago

Thank you for taking the time to share your experience. I am sincerely apologetic that you found the hotel condition unsatisfactory.

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Reviewed October 10, 2018

Ideal location to my party venue. Great service, immediate and responsive to customer's needs. Grounds are beautiful oasis. Room was spacious. I was escorted to my room by Host Exec. Very hospitable!!

  • Stayed: October 2018, traveled as a couple
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Review collected in partnership with Hyatt Hotels
Thank Liz F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashley R, Guest Relations Manager at Hyatt Regency Newport Beach, responded to this reviewResponded 4 weeks ago

Thanks Liz! We are so pleased to hear that you had such a great experience on this very special occasion.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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