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Reviewed September 12, 2018

Was able to spend a few days at the beach and chose the HI Express Newport Beach due to its location. Rooms are fine and the people were great, helpful, and friendly. The easy morning breakfast was a great bargain and made starting the day so much nicer. If you are going to be in the Laguna Beach area this is a great place to stay.

Room Tip: We chose to be on the second floor and close to the main stairs for convenience.
  • Stayed: September 2018, traveled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank John M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lynsey M, General Manager at Holiday Inn Express Newport Beach, responded to this reviewResponded September 13, 2018

Hello there Mr. JohnM,
Thank you for taking the opportunity for letting us know how your stay went at the Holiday Inn Express Newport Beach. We are very glad to hear that you enjoyed our hotel and team. We are always working towards providing our guests with a home away from home in order to make sure every guest experience is a comforting one. Thank you for your kind remarks and we hope to see you again on your next visit to Orange County.

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Reviewed September 11, 2018

Disappointing this time. Bathroom wasn’t cleaned very well. I stay at this motel frequently and have never been disappointed in the past. Also, the room did not have a do not disturb sign to place outside the door.

Room Tip: Stayed at this facility several times. Always clean except this time. Bathroom counter covered with hair.
Stayed: August 2018, traveled on business
Review collected in partnership with this hotel
Thank belljet8or
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lynsey M, General Manager at Holiday Inn Express Newport Beach, responded to this reviewResponded September 12, 2018

Hello Belljet8or,
Thank you for letting us know about your most recent stay at the Holiday Inn Express Newport Beach. We really appreciate your patronage to our hotel. I would like to take this time to express our commitment to providing a home away from home to all of our guests. I would like to deeply apologize for the inconveniences you experienced during this stay. Please be aware that we work hard at keeping our standards up to par, and the proper steps are being taken to make sure this does not happen to our future guests. Thank you for letting us know, and we hope to see you again at our hotel for your next business trip.

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Reviewed September 10, 2018

Overall a very nice hotel. Room was clean, convenient location-walking distance to the pier. Issue with parking space, one night we had to park on the street due to no available space ( I guess people visiting bar next door parked on hotel property). Our parking fee was waived though.

Stayed: August 2018, traveled with family
Review collected in partnership with this hotel
Thank JustynaAZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lynsey M, General Manager at Holiday Inn Express Newport Beach, responded to this reviewResponded September 11, 2018

Greetings JustynaAZ!
Thank you for your voicing about your stay at the Holiday Inn Express Newport Beach! I am delighted to hear you had a pleasant stay and you were able to benefit from our convenient location. I always like to recommend guests to familiarize themselves with Newport Beach by foot, there is so much to see from a street point-of-view. I am sorry to hear about the parking situation, we do enforce our parking policy for all vehicles parking overnight for that same reason, but I am glad to hear that our front desk staff were able to take care of you. It was a pleasure having you with us and I hope to see you again on your next visit.

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Reviewed September 10, 2018

Love this location! Close to Newport Beach. The breakfast is always great. Best gravy! I have to say I miss the old cinnamon rolls. I can get Cinnabon at the mall. There was no other place than the Holiday Inn Express to get the original flakey cinnamon roll. I would stay just for that reason. Please consider bringing that back when this contract is over.

Room Tip: The room did not smell very good. The beds were very comfortable.
Stayed: August 2018, traveled with family
Review collected in partnership with this hotel
Thank Regina C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lynsey M, General Manager at Holiday Inn Express Newport Beach, responded to this reviewResponded September 11, 2018

Hello Regina!
Thank you very much for taking the time to give us your opinion on your stay at the Holiday Inn Express Newport Beach. We are very glad to hear you enjoyed our comfortable beds and excellent breakfast. Yes it is true, we recently revamped the breakfast that included a switch in our cinnamon rolls, and perhaps we can find a happy medium in the near future. Thank you for staying with us and we look forward to seeing you again on your next trip to Newport Beach!

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Reviewed September 10, 2018

Me, my wife and son stayed two nights at the Holiday Inn Express Newport Beach in July of 2018. We had business in Irvine and pleasure on the beach so the Goldie Locks location was excellent. The hotel is situated on Pacific Coast Highway (right where it splits into West Coast Highway) about two miles from the Newport Beach proper and maybe 15 minutes from John Wayne airport in Irvine. It is in a light commercial area with several restaurants nearby, along with some shops, boat sales/service shops, and car dealerships (ahhhh.... Newport). It is directly across the highway from an inlet of Newport Bay, but to get to the beach there is no crow-fly route. If you like to walk, it's not bad, but not terribly scenic along the highway and part of the inlet. The hotel itself is a low, two-story hotel with windows overlooking parking, regardless of room location so don't expect a view. The exterior is unassuming, including points if entry/exit. There is nothing luxurious or grandiose to wow you, but the exterior and simple grounds are well-maintained. Once inside, everything is nice- contemporary furnishings in clean, comfortable spaces that work. After a travel mess, we arrived after midnight and the front-desk attendant could not have been more helpful or pleasant. We were in our room quickly and not long after, crashed in very comfortable beds with high-quality pillows/linens. The room was a bit dated, but not bad. Nothing looked worn and all spaces/furnishings were clean and everything worked. We were far from the highway (about as far as one can get) so the room was quiet as well. Breakfast was included with our room/deal and was actually pretty good. Fresh foods were fresh, prepared foods were, well- prepared! Selections were mostly formulaic, but solid. Food staff were exceptionally efficient, professional and polite as was the new, daytime front desk attendant. She was friendly and offered great local insight/advice for me and my son to play for the day while my wife worked (hah!). The aforementioned parking was ample (a bonus in Newport). Regardless of time we returned to the hotel, there were always good-sized available spaces. Bottom line, temper your "Newport Beach expectations." The hotel is not glitzy, glossy or sexy, nor does it tout itself as such. Close enough to the beach to be convenient, but far enough away to be affordable. It was clean, felt safe, with exceptionally professional staff. Great experience. Great value.

Room Tip: Off- highway might be quieter, but long stroll from desk/breakfast area.
Stayed: July 2018, traveled with family
Review collected in partnership with this hotel
Thank ThreeNickels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lynsey M, General Manager at Holiday Inn Express Newport Beach, responded to this reviewResponded September 11, 2018

Hello ThreeNickles!
Can I just say, wow (insert slow clap here,) thank you so very much for that wonderful, detailed review about your stay at the Holiday Inn Express Newport Beach. We are beyond delighted to hear that we exceeded your expectations, it is our very goal to be able to exceed the expectations of all of guests. It really seems you fully enjoyed everything our hotel and Newport has to offer. From our cloud-top mattresses, to our excellent breakfast and breakfast team, I am pleased to hear you found it convenient and of value to you and your family. Thank you again for your kind summary and we hope to have the pleasure of hosting your family the next time your plans bring you to Orange County.

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