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“Diamond in the rough, For Now!”
Review of P.F. Chang's

P.F. Chang's
Ranked #71 of 505 Restaurants in Newport Beach
Certificate of Excellence
Price range: $20 - $35
Cuisines: Chinese, Asian, Sushi
More restaurant details
Restaurant details
Good for: Families with children, Large groups
Dining options: Lunch, Late Night, Dinner, Full Bar, Parking Available, Reservations, Seating, Serves Alcohol, Takeout, Television, Waitstaff, Wheelchair Accessible
28269
Level Contributor
26 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
“Diamond in the rough, For Now!”
Reviewed January 1, 2014

Location location location Fashion Island is a unique destination a one of a kind location overlooking the pacific ocean. PF Changs interiors are well worn and in need of renovations.

Food is on average good, service is reliable

based on conversations with the manager on January 20th 2014 a complete alteration and renovation is scheduled with with an outdoor dining area and patio.

Wait till after the renovations to visit this Asian Boutique

  • Visited December 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Vincent P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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110 reviews from our community

Visitor rating
    49
    39
    14
    7
    1
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Korean first
  • Portuguese first
  • Spanish first
  • Any
English first
Hungary
Level Contributor
107 reviews
33 restaurant reviews
common_n_restaurant_reviews_1bd8 46 helpful votes
“Asian Fusion”
Reviewed December 30, 2013

We had crispy beef, Singapore street noodles, honey chicken with brown rice and a big pot of wonton soup. It was all very good. Service was pretty quick considering the place was jammed full. The only thing to note is that it's not a quiet place to eat. But other then that, very enjoyable.

  • Visited December 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank kcpeppe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Jose, CA
Level Contributor
60 reviews
32 restaurant reviews
common_n_restaurant_reviews_1bd8 27 helpful votes
“Nice but a bit overpriced”
Reviewed December 25, 2013

I had a nice meal here. The waiter was very helpful and friendly. The food was decent as expected, but it was a bit overpriced. The nice thing was they opened till 10pm, most other place around the mall closed at 9pm.

  • Visited December 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank snoopyca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver, Canada
Level Contributor
111 reviews
48 restaurant reviews
common_n_restaurant_reviews_1bd8 63 helpful votes
“Disgusting”
Reviewed December 5, 2013

Had late lunch here, and was looking forward to the experience, boy was I in for some major disappointment and more importantly a very big ewwwwwwww moment. First mistake, but actually ended up being an eye opening opportunity, we ate here on the Saturday before Thanksgiving, so ended up at the table next to the food pick up area. We ordered from the lunch menu which included a salad or soup, your entree and a side. This seemed like the best choice, because the individual dishes if ordered separately would be quite expensive overall. While waiting for our food, I observed a waitperson getting his tray ready for an order he was picking up. The order must have had a soup component, because he picked up a spoon which he then dropped, picked up and continued by giving it a perfunctory wipe with his apron! He then seemed to notice something stuck on the bowl area of the soon, so what do we do, we scrape at the offending item with our finger nail and then our thumb! He then picked up his order and off he went to deliver it. After sitting for a few seconds, I informed my partner what had happened, and went in search of a manager. This search took me back to the front door and to the very busy person taking names for tables. I quietly asked for the manager or General Manager, to which she replied that she was the manager on duty. I explained what I had observed, to which her reply was <what was it! a piece of rice>!!!!!! Again, I quietly informed her, that what w stuck on the utensil was not the issue, but the unsanitary way the server had dealt with not only the offending stuck on piece of food, nor the way he wiped the spoon after he had dropped it and before he decided to scrape the food of said spoon with his thumb, but the fact the some unsuspecting patron was now consuming their soup with a highly unsanitary spoon. She asked if I could identify the server so she could speak with them, I advised yes, but didn't know who the customer was, but she said that was okay she would deal with it later! I was absolutely dumbfounded by her response and attitude to this issue, and returned to my table with some trepidation. Our food arrived shortly thereafter, and it was not worth waiting for. At best I would have said that in the back kitchen they defrost and nuke prepackaged meals and serve to guests. My meal was blah, lukewarm, and not worth waiting on. Luckily our server was quite lovely and concerned as to why I did not consume my dish, but after what I had witnessed and the tasteless factory produced mess that was my lunch I just could not and did not want to eat. It was an experience I wish I had not witnessed, and a restaurant I will not frequent again. This whole staff from the top down needs serious retraining in food handling and the health department needs to visit.

  • Visited November 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Mily4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newport Beach, California
2 reviews
“Solid service and food”
Reviewed November 5, 2013 credit card Amex Card Member Review

As expected had good service and food and PF Changs. I love the chicken soup that they have here. Not quite as big as I remember, but delicious as always.

Visited October 2013
Helpful?
Thank mobiletrevor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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