I booked 2 massages for my sons, two facials for my guests and a body scrub for myself at the spa. They messed up my appointment by giving my son a facial instead of massage, and I had to wait 30 min. For my body scrub. My guests had to wait on me for lunch because the spa therapist was behind the schedule. The desk person did not apologize for what they have done to me!
I love this place, it is so beautiful clean and quiet. I gave it 5 stars for the resort, but 3 stars for the help desk at the spa. They should consider more on how to train the staff to work for the resort, and don't let them ruin the resort reputation.More
- Free Wifi
- Free Parking