The resort is beautifully landscaped, built and furnished. Every view is gorgeous and every room we were in, public or private, was beautiful. I can't figure out if this is a three, four or five star resort though. In room amenities were scarce and cheap, inexpensive, no-brand mass produced lotion, shampoo and bath gel smelled strongly of chemical fragrance and were rather drying. Towels were cheap and smelled of detergent. The coffee set up was clever but we could not get service to refresh it so we made coffee and had no cups from which to drink. The bed is comfortab
E with nice sheets. We stayed in an ocean view bungalow with a fireplace and it was lovely. The food was clearly the products of a massive and probably over-taxed F&B system. Andreas, the fine dining restaurant in the main hotel was pricey and pomp but expensive and underwhelming. Our waiter diligently upsold us, including a big Italian red wine (for fish, which is fine bit he wanted a light red) which was $36 a glass and not on the menu. The Coliseum food and service were very good, not memorable. The Pelican Grill menu has a nice selection and decent pricing. Our waiter dropped a tray with two glasses of champagne on me and apologized, yes, but then made himself scarce, really dropping the ball on service recovery. Spa treatment was excellent, Brittany was great. VERY expensive and sullen front of house staff compromised experience.
- Official Description (provided by the hotel):
- Set on 504 acres by the Pacific Ocean in Newport Beach, The Resort at Pelican Hill(R) features: 128 two-, three- and four-bedroom villas with magnificent coastal views and an unparalleled array of appointments, immersing guests in the absolute finest of everything; 204 luxuriously appointed bungalow guest rooms and suites with private terraces; a rejuvenating Five-Star spa with a menu of the world's most celebrated therapies; world-class restaurants, including Andrea serving authentic Northern Italian cuisine; an iconic "Coliseum Pool," one of the largest circular pools anywhere with tiered decks and luxurious cabanas; and Pelican Hill Golf Club with 36 dramatic holes by Tom Fazio, nearly all with ocean panoramas. A Five-Star, Five-Diamond destination, Pelican Hill has earned acclaim as the 2012 Grand Resort selected by Andrew Harper's Hideaway Report; as Conde Nast Traveler Readers' Choice Awards Top Southern California Resort (2013 & 2012), Top U.S. Resort (2011), Top-Rated Golf Resort Worldwide (2012) and Top-Rated California Resort Spa (2012); in Travel + Leisure's "Top 100" World's Best Hotels (2011 Readers' Poll), and with two courses ranked among Golf Digest's America's 100 Greatest Public Golf Courses (2011). ... more less
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- Also Known As:
- Pelican Hill Hotel Newport Beach
- Hotel At Pelican Hill
- At Pelican Hill Hotel