We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

“Favorite Weekend Getaway” 5 of 5 stars
Review of The Resort at Pelican Hill

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
The Resort at Pelican Hill
Ranked #4 of 17 Hotels in Newport Beach
Certificate of Excellence
Redlands
Level Contributor
25 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Favorite Weekend Getaway”
5 of 5 stars Reviewed November 11, 2012

We've stayed at Pelican Hill for weekend getaways twice now and we're addicted. Unbelievable grounds and view, even though you are a ways back from the ocean. Great staff, and always great service. The tasting menu at Andrea is wonderful and we had terrific waiters both times. We really enjoy spending evenings in the Great Room listening to Adam Michaelson; the Andrea menu is available in there if you ask. The spa is also a highlight; the couples hot stone massage followed by the aromatic will relax and re-charge body and mind. The Coliseum pool is spectacular, pleanty of lounges, some in the shade but most out in the open. Service there has always been good and breakfast overlooking the pool with the ocean in the background doesn't get much better. Go.

  • Stayed August 2012, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank EYWA1A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

1,304 reviews from our community

Traveler rating
    916
    167
    110
    51
    60
See reviews for
413
420
32
220
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (368)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed November 11, 2012

Pelican Hill is the type of resort that makes you feel welcome whether you are staying for one night, a week or a month. Service was excellent and always helpful. The villas are perfect for our family and give us just the right amount of homeyness while still making us feel like we are in a hotel. I highly recommend this hotel. We will be going back again next summer.

  • Stayed July 2012
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Jackmandoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Des Moines, Iowa
Level Contributor
96 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed November 10, 2012

You will never be more impressed by a resort in the US. This property is AMAZING, the setting is amazing. The rooms are amazing, the staff is amazing and the food is extremely amazing. It's expensive but worth it! The Pelican Grill is one of the eateries on the property and it's exquisite. The restaurant overlooking the pool, which is HUGE has excellent food as well. It's will be perhaps the best resort you will ever stay in.

Room Tip: Beds are very comfortable. The bungalows (rooms) are like a small condo including a pation and firep...
See more room tips
  • Stayed November 2012, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank mitchdsm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Louisville, KY
Level Contributor
122 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
3 of 5 stars Reviewed November 7, 2012

This is an interesting property that surprised me due to it's ratings. This property is a 5-star that should really be a 4-star. Understand that I am comparing this to other 5-star properties I have stayed in. I was extremely surprised that both Andrew Harper and Conde Nast voted this property a #1. Let me say I had very high expectations for the property, room, service, food and golf. They disappointed me in every way except the golf. We drove in to the resort. The view from the lobby is of the lovely circular pool and the ocean in the distance. Valet service extraordinary - so fast that they whisked the car off before I could get my phone out of the car! There is no complimentary welcome beverage, glass of water or tour. We were just told at 2pm that our room was not ready and they would call when it was. I thought I might use the time to walk down to the beach, but the ocean is actually over a mile walk or drive away on a busy street! OK, so let's go to the pro shop and look around. Well, need to drive there too. I looked for a quiet spot to sit and read a book and found that there are not really too many "relaxation" areas away from the pool to just sit and enjoy. I watched a bird fly into one of the glass walls and hurt itself and was told by an employee that the glass is so clear that the birds fly into the glass and hurt or kill themselves all the time. (Can we maybe fix this?) Sad. Oddly, you need to drive (not walk) everywhere (i.e. to golf, to the beach, The Grill, and some drive to the pool). Walking can be hazardous by the pool as some of the drivers are driving a bit too fast for a parking lot. Room was spacious, lovely, clean, well stocked mini bar, great deck with lounge chairs and table for outdoor relaxation. But, the table was not wiped after a room svs meal or housekeeping though, so when I put my book down later...well, it got wiped then! Kind of a lot of traffic/car/other noise in the room starting at about 3:30-4:00am if you sleep with the deck doors open. I guess I had expected to leave my doors open by the ocean for the breeze. Food...we ate at the bar when we arrived, as our room was not to be ready until the scheduled 4pm. 2 drinks and 2 apps were $70 - drinks good but food not. In CA, I expected a better bar menu with some healthy items. I had to specially request veggies with the hummus (vs. pita). The hummus tasted like a can of garbanzo beans put in a blender without any flavor. I didn't eat it. My husband couldn't eat his deep fried peppers either as the spicy first one burned his mouth. The Pelican Grill food is not much better. Not bad but not great. Few healthy non-meat-based dishes. We ate one lunch and one dinner there. The food is decent...but for the price we expected much, much more. Had some guests join us for dinner at Andrea's. The view of the sunset was spectacular. Service was good and the food was good but not great and definitely not worth the extraordinary prices. Room svs breakfast the same (i.e. 1 plain oatmeal, 3 croissants (or at least pastries called "croissants"), 1 regular coffee and 1 skim milk around $55-60). No little slices of fruit on the side or anything. You get oats. This seems to be the theme here. The golf, however, is one of the most organized operations I have ever seen. From the moment you pull up to valet until you leave the course, the service and organization will astound you - my shoes needed spike replacement - and in 10 mins all spikes were replaced and my shoes were clean & neat. Play time is good...fast but not rushed at all. Course is beautiful. Drink cart well stocked and readily available, smiles everywhere, and the experience was great. Overall, would definitely golf there again but unless I got a great deal, perhaps I would stay and/or eat elsewhere for the money.

  • Stayed November 2012, traveled as a couple
    • 2 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
7 Thank addax12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PelicanHillResort, General Manager at The Resort at Pelican Hill, responded to this review, November 9, 2012
Thank you for sharing your thoughts about your recent visit. I’m delighted to read that you enjoyed our golf experience, but sincerely regret that your stay and dining experiences were less than perfect. I understand your level of disappointment and have taken the time to follow up with the appropriate managers about the comments you kindly detailed here.

As you mentioned in your review, we offer complimentary transportation around the expansive 504-acre property and to the adjacent beach at Crystal Cove, located just a few minutes from the Resort. While it is possible to walk to the Golf Shop, beach, pool and restaurants, we provide complimentary coach service for guests’ convenience. Pelican Hill also provides complimentary parking, Internet access and no added Resort fees for spa, pool and fitness center access.

Once again, I am sorry to read that your experience fell short of your expectations and our goals. Should you wish to discuss your visit further, I invite you to contact me directly. As we continuously strive to heighten the guest experience at Southern California’s top-ranked resort, I kindly thank you for providing your candid feedback.

Kind regards,

Giuseppe Lama
Managing Director
The Resort at Pelican Hill
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
woodland hills, california
Level Contributor
38 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed November 5, 2012

The Villas at The Resort at Pelican Hill are spacious and luxurious. The 4 bedroom 4 bath ocean view Villa was outstanding in every respect. The restaurants, spa, pools and golf course are not to be missed. Adjacent to the resort are many first class shopping opportunities. The Resort is only 35 miles from LAX and is great fun bringing family and friends.

Room Tip: choose the Villas and split the cost with other couples.
See more room tips
  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank jstntym
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Diego, CA
Level Contributor
33 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed November 5, 2012

We stayed here with several other couples on a "retreat" a few weeks ago. The bungalows are amazingly large with every amenity you could ever want. The property itself is gorgeous and our room had an beautiful room overlooking the ocean (though quite a long ways away).
There are "guest cars" (black Cadillac Escalades) available for free guest transportation throughout the property and the majority of staff went way over and above what we expected. The men golfed and everyone was very impressed with the golf course as well as with the "caddy" that was assigned to each group of golfers. NICE PLACE!

Room Tip: Request a bungalow with an ocean view.
See more room tips
  • Stayed October 2012, traveled on business
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Lynnfromsandiego
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Des Moines, Iowa
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed November 5, 2012

5 star property with outstanding views of the Pacific Ocean. We stayed in a King room- spacious with beautiful view of the ocean - around Rm #400. Shuttle provided down the hill to lobby or spa- but totally enjoyed walking back to the room each night. Great area to walk right from the hotel- @3-4miles to Corona Del Mar public park by ocean and easy 2 miles walk on sidewalk the other way along residential/condo area. Newport Beach rocky and dirty- but park path paved and very nice.
Conceirge service was terrible - to say the least. We we're trying to arrange a private dinner party at Andrea's and they consistently NEVER returned emails or phone calls. The party turned off without a hitch- pasta amazing, but rest of food overrated for the price.
Golf - very expensive- but again with beautiful views and course.
Colliseum Grill food yummy...but we only had appetizers.
Overall- would return to hotel for amazing views, rooms, spa and pool- but service definitely lacking and food average at best. Hotels of this rating need excellence in all areas - not just the view! Would choose Florida or Mexico before this area.

  • Stayed October 2012, traveled with friends
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
3 Thank loves2travel094
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Newport Beach
0.3 mi away
Marriott's Newport Coast Villas
2.9 mi away
Island Hotel Newport Beach
Island Hotel Newport Beach
#2 of 17 in Newport Beach
4.5 of 5 stars 834 reviews
2.9 mi away
Newport Beach Marriott Hotel & Spa
Show Prices
Show Prices
Show Prices
4.9 mi away
Bay Shores Peninsula Hotel
Bay Shores Peninsula Hotel
#1 of 17 in Newport Beach
5.0 of 5 stars 514 reviews
10.6 mi away
The Ritz-Carlton, Laguna Niguel
3.3 mi away
Hyatt Regency Newport Beach
Hyatt Regency Newport Beach
#7 of 17 in Newport Beach
4.0 of 5 stars 1,054 reviews
Show Prices
Show Prices
Show Prices

Been to The Resort at Pelican Hill? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Resort at Pelican Hill

Property: The Resort at Pelican Hill
Address: 22701 Pelican Hill Road South, Newport Beach, CA 92657-2008
Phone Number:
Location: United States > California > Orange County > Newport Beach
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Newport Beach
#2 On the Beach Hotel in Newport Beach
#2 Romantic Hotel in Newport Beach
#3 Luxury Hotel in Newport Beach
#3 Spa Hotel in Newport Beach
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Resort at Pelican Hill 5*
Number of rooms: 332
Official Description (provided by the hotel):
Set on 504 acres by the Pacific Ocean in Newport Beach, The Resort at Pelican Hill(R) features: 128 two-, three- and four-bedroom villas with magnificent coastal views and an unparalleled array of appointments, immersing guests in the absolute finest of everything; 204 luxuriously appointed bungalow guest rooms and suites with private terraces; a rejuvenating Five-Star spa with a menu of the world's most celebrated therapies; world-class restaurants, including Andrea serving authentic Northern Italian cuisine; an iconic "Coliseum Pool," one of the largest circular pools anywhere with tiered decks and luxurious cabanas; and Pelican Hill Golf Club with 36 dramatic holes by Tom Fazio, nearly all with ocean panoramas. A Five-Star, Five-Diamond destination, Pelican Hill has earned acclaim as the 2012 Grand Resort selected by Andrew Harper's Hideaway Report; as Conde Nast Traveler Readers' Choice Awards Top Southern California Resort (2013 & 2012), Top U.S. Resort (2011), Top-Rated Golf Resort Worldwide (2012) and Top-Rated California Resort Spa (2012); in Travel + Leisure's "Top 100" World's Best Hotels (2011 Readers' Poll), and with two courses ranked among Golf Digest's America's 100 Greatest Public Golf Courses (2011). ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Hotwire, Odigeo, Priceline, Travelocity, Agoda and Jetsetter so you can book your The Resort at Pelican Hill reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Pelican Hill Hotel Newport Beach
Hotel At Pelican Hill
At Pelican Hill Hotel

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing