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Jose F D
Bogota, Colombia

Good price, nice staff

5.0 of 5 bubblesReviewed Oct 4, 2017
This Hotel is a good option to visit San Francisco. Be aware that is far away from the Bay so you have to pay tolls and drive 45mins to 1Hr to go from there to San Francisco. Michelle on the staff is a really nice person. Wine on the Bistro Bar is awesome. try the ROse one. Hotel offers laundry and coin laundry services. Breakfast is not included. Rooms are very comfortable and clean. Parking is free. Wi-fi is free.
Date of stay: September 2017
Room Tip: Better if you're away of the highway. Try the higher floors
Trip type: Traveled with friends
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
NewarkCY, Front Office Manager at Courtyard by Marriott Newark Silicon Valley, responded to this review
Responded Oct 15, 2017
Hello Jdelvall,

Thank you for such a nice review! We hope you will visit again!
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed September 29, 2017

We visited the valley for meeting family members, We picked this hotel at this location (19 miles from Sunnyvale) since Sunnyvale rates were crazy high and this facility offered lower rates. Easy to access, plenty of free parking. Front desk staff was friendly. We have not visited the open air swimming pool, nor the fitness center. Room was comfortable, quiet and clean. Bed was good and sheets were clean. A second chair in the room could be a plus. No microwave in the room. We used the in-room coffee maker to boil hot water. Breakfast and small meals were offered for a fee only (we did not eat there). We asked and received plates and silverware from the restaurant and ate breakfast inside the room. The two elevators were a bit slow and insufficient for six floor of guests. WiFi was free. A place to return.

Room tip: We preferred the highest floor near the elevator.
Date of stay: September 2017
  • Trip type: Traveled as a couple
    • Value
    • Sleep Quality
    • Service
2  Thank marathon308
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
NewarkCY, Front Office Manager at Courtyard by Marriott Newark Silicon Valley, responded to this reviewResponded September 30, 2017

Thank you for taking time to share your feedback about your recent visit. We appreciate you staying with us!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 23, 2017

The hotel manager got promoted to controller, but the friendliness of the people remained the same. Ralph's grocery store (walking distance) went out of business, but Sprouts opened. Restaurants, cleaners, etc. all within walking distance.

Room tip: I prefer a room facing the mountains, rather than the freeway.
Date of stay: September 2017
  • Trip type: Traveled on business
    • Location
    • Cleanliness
    • Service
Thank John P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed September 19, 2017

I was in town for a Raiders game and checked in on Saturday night around 9pm. Check in with Manny was a breeze and I was inside my room within minutes.

The room was clean, comfortable, and roomy. Free parking at the hotel, which is a parking lot away from a Chase bank, Sprouts, and other places to eat. Convenient freeway access was helpful, too. I didn’t have time to partake in the breakfast or pool so I can’t comment on those things.

I would recommend and stay here again!

Room tip: Roomy, comfortable
Date of stay: September 2017
  • Trip type: Traveled solo
    • Rooms
    • Cleanliness
    • Service
Thank Joel K
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
NewarkCY, Front Office Manager at Courtyard by Marriott Newark Silicon Valley, responded to this reviewResponded September 21, 2017

Hello Joel,

Thank you for taking the time to share about your recent stay at the Newark Courtyard. We love to hear that you enjoyed your visit and that our associate, Manny, helped you to have a pleasant arrival. We look forward to seeing you next time you are in our area.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 18, 2017 via mobile

Disgusting hotel in desperate need to better housekeeping and health and safety gym was dirty with towels, empty cups strewn, shreds of towel and ripped up dirty floor and disgusting unclean and unsafe equipment. This hotel needs a complete new housekeeping department or management who audits and checks the standards. Not deserving of the Marriott name.

Date of stay: September 2017
Trip type: Traveled solo
1  Thank kawoh
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
NewarkCY, Front Office Manager at Courtyard by Marriott Newark Silicon Valley, responded to this reviewResponded September 18, 2017

Thank you for sharing your concerns with us. We have shared this information with our housekeeping and maintenance departments to ensure this was an isolated incident. Please accept our apology that it was not in an acceptable condition when you found it. Thank you for staying with us.

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Reviewed September 4, 2017

Rooms were very clean as you'd expect from a hotel in this price range, and the lady at the front desk got me a room very close to the elevator as I requested but everything else about the experience was quite bad.

Early check in? No

Late check out? No

Can we get an extra chair in the room of any kind? No

Can we change rooms to a room with central air? No

Can I get a refund? No.

Free breakfast? No.

The TV also didn't work but I had an iPad to watch movies on and didn't want to get denied again so I didn't bother.

Room tip: Avoid like the plague
Date of stay: September 2017
  • Trip type: Traveled with family
    • Value
    • Location
    • Service
Thank Dustin M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
NewarkCY, Front Office Manager at Courtyard by Marriott Newark Silicon Valley, responded to this reviewResponded September 5, 2017

Hello Dustin M,

Thank you for taking the time to share about your recent stay with us. Please accept our apology that it wasn't everything you had hoped for. We do try our best to accommodate our guests' requests and regret that there are times it is not possible. We thank you for staying with us.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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