Our stay started with having to ring the doorbell because the front door was locked even though check in is regulated to a three-hour period. Made us feel like we were bothering the occupants. When we arrived at our cottage, the place was freezing. Obviously no one had been in the room for a few days and it was stone cold. With a 7-day cancellation notice, I would have expected the room heater to be set to a minimum of 60 if the cottage had a confirmed reservation. It took a full 24 hours for the place to become tolerable. The first night we used the extra cover and piled the extra pillows over us to keep warm. The first morning, the smoke alarm was beeping due to low batteries. When told of the situation, the owner took the smoke alarm down and didn't replace it during our stay of three nights (Thurs-Sun). The first morning our breakfast was nicely presented, the bread delicious and fruit fresh, but the cheese stick had an expiration date of Oct. 06. This is April! When we mentioned this when they picked up the tray, we received a call telling us that they buy cheese in bulk and it had been frozen. That would be okay, but this was six months later and freezer storage rules say not to freeze cheese longer than 4-6 months. Regardless, the cheese showed signs of decay! It was gross!
There were more issues, but the bottom line is this. The web site does not represent the current ownership and their way of doing business. At this time, we feel that the owner does not have the experience to run a B&B, and we felt like guinea pigs. When we are on a rare weekend away from home, we should not have to deal with so many issues and inconveniences.
- Official Description (provided by the hotel):
- Comfortable, casual, and private, our cozy cottages are a relaxed setting for singles, couples and families. As our guest, you will retire to a one, two or three room cottage with French Country or Early American decor. Each has a kitchenette with a microwave, various dishes, a small fridge and coffee maker, as well as complimentary coffee, tea, and hot cocoa. Your cottage will have a private bath and may have a King, Queen, or King and Day Bed w/Trundle. Each cottage has a television (some with a VCR or DVD), heating and air conditioning. A delicious full, hot or generous continental breakfast can be delivered to your cottage or out in the flower garden between 8:00 a.m. and 9:30 a.m. Our courtyard has several BBQs and lots of room for the kids to burn off some energy. The Yuba River and many high mountain lakes (including The Tahoe National Forest) are just a short distance up Hwys 20 & 49. ... more less