We spent two separate nights at this motel during the past two and a half weeks. We first spent one night there on May 15th while on the way to our vacation destination. The room was clean, and the office staff was friendly. We received a good rate ($36) with our senior discount, and our only disappointment was the breakfast. There was not much there, and what was, was definitely not fresh. Yuck! We left and went to Denny's.
Having liked the room rate and friendly staff, we booked a room there again a few days later for our trip home. Our second experience, on May 29th, was not good at all. Yes, the room was clean, and the desk clerk/manager greeted us effusively when we arrived, thanking us for returning. We had booked online and received an e-mail confirmation for a room at the same rate, but were unable to print it out, not having a printer with us. The desk clerk informed us that we were getting "the last room," even though we had booked it five days ahead, and said that his boss had instructed him to charge us $80 for the room. I said, "pardon?" thinking I had misheard. I looked at my husband, who just shrugged, since I had made the reservation. The clerk said, "I gave you a great rate last time [no, the AMBI website did!]. You are getting our last room. I can give it to you for $70. It's up to you if you don't want it."
Well, it was a holiday weekend, so what could we do? We paid it. We tried the "breakfast" the next morning, but again decided Denny's would be preferable. We would not stay here again at any price.
- Official Description (provided by the hotel):
- Conveniently located at the junction of the I-40 and Old Route 66, close to Basha's grocery store. We have outdoor and indoor sitting areas for breakfast, a picnic area as well as a grassy area for pets. Our staff is available 24 hours a day, and excel at providing outstanding customer service. We have a dedicated staff member for long stay guests, and provide daily services. We pride ourselves in exceeding the guests expectations with the quality of our rooms, the services of our staff, and the warmth of our hospitality. ... more less
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