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“Great! Room, staff, location, value.”

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Holiday Inn Express San Diego South-National City
Ranked #2 of 9 Hotels in National City
Certificate of Excellence
GreenLeadersBronze level
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Great! Room, staff, location, value.”
Reviewed May 16, 2012 via mobile

We have stayed in this hotel every other year since 2006 when it was a Comfort Inn hotel. I would have rated it a 7. Now that Holiday Inn (Express) has taken it over and done a complete renovation I have to rate it a 9 1/2. The rooms are clean, spacious and full of amenities. Furnishings are all new.
The staff, from front desk to house keeping are some of the best I have ever encountered. Friendly, helpful and always smiling.
Free parking and a free full-on breakfast. A great location, and a real value for your dollar.
DF
Hawaii

  • Stayed May 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank kaneoheguy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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232 reviews from our community

Traveler rating
    116
    71
    31
    6
    8
See reviews for
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (45)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Somerton, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed December 9, 2011

After a very pleasent stay last year, we returned again this year. The staff are friendly and helpful and we had a good sized well appointed clean room. It would be nice to have scrambled egg and sausage for a change at breakfast. The I-805 is easly accessed from the hotel which enabled us to easily visit all the places of interest we wished. We will stay in the motel again when we return to San Diego

  • Stayed November 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank john y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMNatCity, General Manager at Holiday Inn Express San Diego South-National City, responded to this review, December 23, 2011
Thank you so much for your repeat business. The staff will adore hearing your revered praise. We are so pleased that you are so fond of your stay with us and we look forward to seeing you again in the future. Please have a safe and Happy New Year.
Ricky Kothari
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Arcadia, California
1 review
Reviewed October 31, 2011

The website www.comfortinn.com boasts on the "Hotel Highlights tab that: " Your Morning Breakfast is full of hot and delicious options, featuring eggs, meat...."

My last stay on October 30th 2010 was disappointed because the hotel served only vegetarian foods without any eggs or meat that I expect.

  • Stayed October 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Johnny W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMNatCity, General Manager at Holiday Inn Express San Diego South-National City, responded to this review, November 7, 2011
Thank you so much for taking the time to tell us about your experience here at our hotel. Your truthful review will help us improve our service to future customers ,as well as increase our guest satisfaction by continually adding amenities to the property. We hope we are able to serve you again in the future.
Ricky Kothari
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Goodyear, Arizona
1 review
Reviewed October 13, 2011

We arrived at the hotel and already saw a friendly atmosphere. The staff were of the highest degree of customer service, seeing to our needs with no delay. It was great that the attractions such as the Midway Museum, the Maritime Museum, and Seaport Village were within close range of the hotel for an easy drive. It may be getting refurbished, but it was worth it for my friend and I to be there. Hopefully when we return, the renovations will be completed.

Room Tip: For now, the fourth floor is closed for renovation. All other rooms should be fine.
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  • Stayed October 2011, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Janet S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMNatCity, General Manager at Holiday Inn Express San Diego South-National City, responded to this review, October 19, 2011
Thank you so much from all of us here at the hotel. The hotel staff will be happy to hear of your esteemed praise. We truly appreciate your business and cannot wait to see you again.
Ricky Kothari
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Antioch, California
Level Contributor
41 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed September 12, 2011

We had a group of friends riding to San Diego for a convention. The convention center hotels were very expensive so we chose the Comfort Inn National City which saved us around $100 per night. It was only a 5 mile drive to the convention, and one night we even took public transit which was convenient since the bus stop is right in front of the hotel. Unfortunately we stayed in town too long and missed the last bus back, so that was a lesson learned.

The pool and spa were very nice, wireless worked great, breakfast was very good with a choice of blueberry and regular waffles. They did have a security guard working on the weekend too, so it was nice to know someone was watching our motorcycles, but it didn't seem like it was a bad part of town compared to some of the other areas we saw a few miles away.

Room Tip: The rear of the property is very close to a residential street, so I would probably choose a room on...
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  • Stayed September 2011, traveled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Hotel_bidniz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMNatCity, General Manager at Holiday Inn Express San Diego South-National City, responded to this review, October 19, 2011
We are exceedingly happy to hear you enjoyed your stay with us. Please let us know when you will be returning to the area as we look forward to having you stay with us again. Thank you so very much for taking the time to review our Inn, we really value your input.
Ricky Kothari
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Green Bay, Wisconsin
Level Contributor
56 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed August 2, 2011

Ended up staying here as the result of complications with our reservation at another hotel. Things definitely worked out for the best for us. The hotel is very nice and clean. I was a little concerned at first in that the hallways give the impression of an older and outdated hotel but the rooms are very clean and modern. In addition, the staff was extremely helpful, patient, and accommodating in helping us with our reservation problems. Would definitely stay here again.

  • Stayed July 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank trevelertom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holte, Denmark
Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed August 1, 2011

Stayed at the hotel with my family when we visited SD, and we found the hotel both very nice, clean and quiet.
Was searching for hotels in the 100-125$ area, but all these hotels was very very close to the highways - and based on the good review here, I decided to try this 70$ hotel - and was extremely pleased as the room quality was better than the previous hotels (and more expensive) hotels we had stayed on.
We asked for a quiet room, and was absolutely getting one!
The nearby area are not having the best restaurants - but many fast food chains are present!
Taking the quality into account are you really getting value for money!!

  • Stayed July 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank KlausMP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMNatCity, General Manager at Holiday Inn Express San Diego South-National City, responded to this review, October 19, 2011
Thank you for choosing us for your lodging while in San Diego. We are so overjoyed you were happy with your stay. Our hotel is all about value and we are so pleased you got to experience this first hand. Thank you again and we look forward to seeing you again.
Ricky Kothari
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express San Diego South-National City

Property: Holiday Inn Express San Diego South-National City
Address: 1645 E Plaza Blvd, National City, CA 91950-3722 (Formerly Comfort Inn)
Phone Number:
Location: United States > California > National City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 9 Hotels in National City
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express San Diego South-National City 2.5*
Number of rooms: 91
Official Description (provided by the hotel):
Experience the smoke-free Holiday Inn Express San Diego South - National City and enjoy our complete renovation that will "awe" you. We are conveniently located off I-805 and are within minutes from San Diego's biggest attractions. We provide a complimentary hot breakfast buffet, free parking, business center, fitness room, an outdoor heated pool and whirlpool. A host of amenities such as plush new bedding, 37" LCD television with cable channels, free wireless internet, refrigerator, and microwave. ... more   less 
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Also Known As:
Comfort Inn South Bay Hotel National City
Comfort Inn National City
National City Comfort Inn

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