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“Great service, great staff, great place to stay.”

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Holiday Inn Express San Diego South-National City
Ranked #2 of 9 Hotels in National City
Certificate of Excellence
GreenLeadersBronze level
Costa Mesa, California
1 review
“Great service, great staff, great place to stay.”
Reviewed March 14, 2011

I have stayed at this particular Comfort Inn a few times. My stay there is always so pleasant. The staff is amazing, there all so friendly, helpful, and willing to go above and beyond for guests. The hotel it self has all the amenities you'll need, its a really comfy environment, its clean, and the pricing is great. Thank yous are must to the whole staff.

  • Stayed March 2011, traveled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank ALY12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Holiday Inn Express San Diego South-National City, responded to this review, July 5, 2012
Dear Valued Guest,
Thank you for reviewing the Holiday Inn Express South – National City. We appreciate your continued loyalty and we are so glad to hear that you are happy with our complete renovation. To have you say that our “rooms are clean, spacious and full of amenities” are wonderful things to hear about our property. As you mentioned, we do offer free parking, as well as a complimentary deluxe breakfast. Our breakfasts includes fresh pancakes, signature hot cinnamon rolls, sausage, bacon including biscuits and gravy and are glad that you took advantage of it. We strive to work hard in providing exceptional quality service so to hear that from our front desk to our house keeping staff are some of the best you have ever encountered is very heartwarming. Thank you again for reviewing the Holiday Inn Express South – National City. We look forward to seeing you in the future. Thank you
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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232 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (45)
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English first
Los Angeles, California
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed March 11, 2011

I would tell all my friends and family about the great service i got at your hotel. If I need something you guys were always there to help me. Your workers Are very friendly and Outgoing. I would stay at your hotel any time i visit in the area :) Thanks for the Great Service I give you guys a 100%. Have a nice day!

  • Stayed February 2011, traveled with family
    • Value
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Helpful?
1 Thank PrincessVee_22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mganshorn, General Manager at Holiday Inn Express San Diego South-National City, responded to this review, March 14, 2011
thank you so very much for takeing time out of your day to give us this rave review. my staff and I certainyl appreciate it. hope to see you soon.
Monjika Ganshorn
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles, California
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed March 11, 2011

hotel was clean, rooms where clean, staff if great, and made you feel very welcomed. i would really suggest this Hotel to anyone visiting in this area.....

  • Stayed February 2011
    • Value
    • Location
    • Sleep Quality
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Helpful?
1 Thank gilmoregirl20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed February 1, 2011

Stayed here in January 2011. The room was not clean especially the toilet bowl which was also not mounted to the floor tightly. Carpet was not clean in the room and was coming up in the halls. The place was noisy all night and this was a Thursday. Guests dogs were in the lobby unleashed. The staff were nice but this place is a dump.

  • Stayed January 2011, traveled as a couple
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Helpful?
1 Thank sandiegotraveler22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mganshorn, General Manager at Holiday Inn Express San Diego South-National City, responded to this review, March 14, 2011
Thank you for contacting us. The management and staff at Comfort Inn South Bay also share your commitment to world-class guest service and satisfaction, and appreciate the opportunity to resolve any guest relations issues with the utmost urgency and care . I apologize for any misunderstanding, I'm certain this matter has been taken care of with a full resolution and we pledge to be more mindful in the future when confronted with similar incident.
Thank You
Monika Ganshorn
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Corona, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 29, 2011

Here is a short and simple review:

1)Location: Close to local stores like CVS, CHASE Bank, and fast food restaurants.
2)Staff: All staff members are courteous and helpful. The front desk clerk called cabs for my friends and I. Also, googled several locations for us.
3)Rooms: The rooms are lovely. As soon as you walk in you are welcomed with candy on the bed. The bathroom had nice marble and the water pressure was amazing!
4)Breakfast: Totally worth getting up in the morning. They had scrambled eggs, waffles, cinnamon rolls, cereal, and fruit.

You get your money's worth at this hotel and a good night sleep! It's rare to come across a hotel were you feel welcomed, safe and at home. This is that hotel!!!

  • Stayed December 2010, traveled with friends
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Helpful?
1 Thank MissPinkBarbie36
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Diego, California
1 review
Reviewed November 1, 2010

first of all i like too say i have traveled al over the world and not once have i ever been so upset too find out that my credit card was charged 2 eatra nights and 150 dollers for smokeing in the room first of all i dont smoke and have the start on emphazme secondly i was home in my own bed when this took palce my wife did verfiy it hopeing i can get thease charges off my credit card can anybody help.

  • Stayed October 2010, traveled solo
    • Value
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Helpful?
Thank gman6131
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mganshorn, General Manager at Holiday Inn Express San Diego South-National City, responded to this review, November 4, 2010
Thank you for contacting us. The management and staff at Comfort Inn South Bay also share your commitment to world-class guest service and satisfaction, and appreciate the opportunity to resolve any guest relations issues with the utmost urgency and care . I apologize for any misunderstanding, I'm certain this matter has been taken care of with a full resolution and we pledge to be more mindful in the future when confronted with similar incident.
Thank You
Monika Ganshorn
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mount Vernon, Ohio
1 review
Reviewed September 13, 2010

I stayed here for 3 nights and was very satisfied with the overall hotel. Very friendly and accommodating staff, very clean, very comfortable with free and ample parking. Expanded continental breakfast with hot food, eggs, sausage, and waffles.Nice location with reasonable prices for San Diego visitors. I plan to stay here again.

  • Stayed September 2010, traveled solo
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jim50701
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express San Diego South-National City

Property: Holiday Inn Express San Diego South-National City
Address: 1645 E Plaza Blvd, National City, CA 91950-3722 (Formerly Comfort Inn)
Phone Number:
Location: United States > California > National City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 9 Hotels in National City
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express San Diego South-National City 2.5*
Number of rooms: 91
Official Description (provided by the hotel):
Experience the smoke-free Holiday Inn Express San Diego South - National City and enjoy our complete renovation that will "awe" you. We are conveniently located off I-805 and are within minutes from San Diego's biggest attractions. We provide a complimentary hot breakfast buffet, free parking, business center, fitness room, an outdoor heated pool and whirlpool. A host of amenities such as plush new bedding, 37" LCD television with cable channels, free wireless internet, refrigerator, and microwave. ... more   less 
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Also Known As:
Comfort Inn South Bay Hotel National City
Comfort Inn National City
National City Comfort Inn

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