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“Comfortable and clean” 4 of 5 bubbles
Review of BEST WESTERN PLUS Elm House Inn

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BEST WESTERN PLUS Elm House Inn
Ranked #1 of 30 Hotels in Napa
Certificate of Excellence
Northampton
Level Contributor
99 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 143 helpful votes
“Comfortable and clean”
4 of 5 bubbles Reviewed June 2, 2014

Not your standard BW, seemed quite a charming older property. Nice rooms, small reception area hosted breakfast which had, cereals, fruit, pasties or they would do you a waffle or some toast.
Room was clean and comfy with a fridge under the sink.
Drinks and very nice cookies available in the afternoons.
Not a great deal in the immediate area, Napa centre was a 20 minute stroll.
Would stay again if in the area.

  • Stayed April 2014, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Andy123Northampton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,837 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (285)
Date | Rating
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  • English first
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  • German first
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English first
Cary, North Carolina, United States
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed May 30, 2014 via mobile

A hotel that felt like a bed and breakfast! The attention to detail was unprecedented. We saw a member of the staff cutting fresh roses for the tables for breakfast. The fresh baked goods were delicious! Perfect location...close to downtown. We would highly recommend! Definitely would stay again on future trips to the Wine Country!!!

Stayed May 2014, traveled as a couple
Helpful?
1 Thank Tracy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cincinnati, Ohio
Level Contributor
33 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed May 28, 2014

This place is unbelievable! Super friendly staff, pretty and clean rooms, and a breakfast buffet that's delicious and included. If you need another reason to book here, they put out warm homemade chocolate cookies at about 6 every evening. To die for!

  • Stayed February 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Peg S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Palm Beach, Florida
Level Contributor
41 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 bubbles Reviewed May 23, 2014

Stayed here a few years ago, liked it, and came back. And the same welcoming attitude and "back home" feeling was still there. Berta at the front desk was right about how wonderful the chocolate chip cookies are and so was our stay. The rooms are not luxurious or large, but there is a very intimate feeling about this hotel that you will not find in larger hotels. It is not the usual Best Western.

Room Tip: We stayed in room 305 which was on the top floor in the back of the hotel away from the streets and...
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  • Stayed May 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank steada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kaufman, Texas
Level Contributor
118 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 bubbles Reviewed May 23, 2014

This was the best Inn I think I've stayed in. Staff goes out if their way to make you fell comfortable. You read the reviews that say it's more like a B&B than hotel and you can't know how true it is until you stay there.

  • Stayed May 2014, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank puffy111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ontario
Level Contributor
58 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 bubbles Reviewed May 22, 2014

We loved this Inn and our room was fantastic -- fireplace, comfortable king size bed, great bathroom with a sink outside of the shower area that made it easier for getting ready in the morning. The staff were very friendly and helpful and we fully enjoyed out time there. The location is great for getting out into wine country - close to the highway with easy access. The only downfall with the spot is that there are no amenities nearby - one evening we were exhausted after a day of winery visits, etc and thought we could grab a bite close by - however, all locations to eat are either a long walk or a cab ride away. It's definitely not that far, but a bit of an inconvenience after a long day. Other than that, this is a fantastic place and is deserving of a 5 star rating. Breakfast was plentiful, fruit as fresh as can be, great coffee, yummy home-made pastries.

  • Stayed May 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank brontesassy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed May 20, 2014

My wife and I were wonderfully surprised with the BW Elm House Inn in Napa. The place is warm, friendly and very well located for Wine Tours in Napa. They have an awesome breakfast full of freshly baked goodies and made to order waffles. A must stay in Napa.

  • Stayed May 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
1 Thank Josesardi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS Elm House Inn

Property: BEST WESTERN PLUS Elm House Inn
Address: 800 California Blvd, Napa, CA 94559-2223
Phone Number:
Location: United States > California > Napa Valley > Napa
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
#1 Romantic Hotel in Napa
#1 Family Hotel in Napa
#1 Business Hotel in Napa
#2 Best Value Hotel in Napa
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN PLUS Elm House Inn 2.5*
Number of rooms: 22
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Also Known As:
Best Western Plus Elm House Hotel Napa
Best Western Elm Hotel
Best Western Napa
Napa Best Western
BEST WESTERN PLUS Elm House Inn Napa, Napa Valley, CA

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