The title clearly states my opinion of our stay...these people have it figured out. In an area where you can spend an extraordinary amount of money for lodging, the Elm House provides a five-star experience without traumatizing your wallet. Their excellent service started from when I called to make our reservation and continued to the moment we left. The owner, Tom, and his staff make it exceedingly obvious they sincerely want you to enjoy your stay. I did not talk to any other guests during our two-day stay who didn't acknowledge and appreciate the results of the efforts of the staff and management.
The rooms and grounds are immaculate...the location is excellent...the atmosphere is relaxing...the included breakfast is splendid...and the service is off the charts.
I really don't know what else I can say.
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- Also Known As:
- Best Western Plus Elm House Hotel Napa
- Best Western Elm Hotel
- Best Western Napa
- Napa Best Western
- Best Western Plus Elm House Inn Napa, Napa Valley, CA