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“It's a Best Western that feels like a top Bed and Breakfast!”

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BEST WESTERN PLUS Elm House Inn
Ranked #1 of 30 Hotels in Napa
Certificate of Excellence
Strasbourg, France
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“It's a Best Western that feels like a top Bed and Breakfast!”
5 of 5 bubbles Reviewed January 29, 2013

We just returned from a trip to Napa with a few friends. We had booked our hotel on line and could not have been more pleasantly surprised! It was like the best of both worlds...the intimacy of a top bed and breakfast with the benefit of not having to bond with the owners of a small inn! The rooms were lovely, the bedding was par with a top hotel chain, the owner was most welcoming, the staff was courteous and attentive and the place was spotless! They had an incredible breakfast buffet each morning...it was so good that we never wanted to visit any of the wonderful breakfast options in the valley! It was close enough to town that you could walk to dozens of restaurants in 20 minutes...which was a welcome walk after tasting wonderful wines all day! We can't wait to return with our friends.

  • Stayed January 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
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Helpful?
3 Thank Mariann5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,853 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
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Tempe, Arizona
Level Contributor
44 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 bubbles Reviewed January 25, 2013

Using the Elm House as the hotel for a 5 day visit to CA Wine Country was a success thanks to the reviews of this site. We had a decent sized room with a king-bed on the third floor with a working gas fireplace. Especially nice were the double sinks in the modern, yet slightly cramped, bathroom.
This Best Western is in a convenient location near to the highway (29) access that heads straight to the Napa Valley wineries. It's a short distance to the downtown area of the City of Napa, too. A 15/20 minute walk I did every morning, enjoying the Molinari Café down on Main Street or the wonderful Oxbow Public Market near the Napa Valley Wine train station.
My only issue with this property is that there was some noise from the traffic on the nearby streets. Sensitive sleepers beware. You will hear a fair amount of traffic, unless you can get one of their courtyard rooms.
The Elm House really makes an effort at making their guests feel welcome. You become fast friends with the Inn's staff who greet you upon entry, are quick to offer a bountiful breakfast every AM, assist you in planning your day's activities or offering driving directions, & my favorite, making sure you grabbed warm, freshly baked chocolate chip cookies and ice-cold milk before heading to the room in the evening. There is an attention to service that the staff there exudes that makes for a memorable stay.
I am certainly appreciative that I researched this website and found this Best Western in Napa. A return visit is most certainly in my future.

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
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Helpful?
3 Thank elsal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baiting Hollow, New York
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed January 23, 2013

The Inn's staff were fantastic. Everybody from check in to check out as well as the morning breakfast staff, were all excellent. The ambiance is very much like a B&B. They have nice rooms and a lovely living room with beautiful fire place. We enjoyed our stay. The Inn is about 1 mile from the town of Napa which offers many dining options.The Silverado trail is very close with great access to the wineries.

  • Stayed January 2013, traveled as a couple
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Review collected in partnership with Best Western

Helpful?
Thank MARY C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed January 22, 2013

I can't say enough wonderful things about this hotel...the owners are just delightful - warm, hospitable, friendly and all around lovely. Room was great - love the extra sink outside the bathroom. So useful for two gal pals on a fun road trip adventure. Breakfast was delicious and the option to have fresh waffles was awesome. Roaring fireplace in the evening, laundry facilities, two for one coupons for area wineries. What's not to love about the Best Western Elm House Inn?

I will definitely be back and have already told so many people about the exceptional service we enjoyed.

  • Stayed January 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Cdn_flipflops
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fresno, California, USA
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed January 14, 2013

I have usually stayed in another Best Western in Napa. I was delighted to find the Elm House. The service and atmosphere were just being in a top rated B&B. Extremely personable and attentive. The grounds are first rate also.

  • Stayed January 2013, traveled on business
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    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank ROGER P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Winter Garden, Florida
Level Contributor
25 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed January 14, 2013

First off it should be stated that before our first trip to Napa i did a lot of research.....and i mean A LOT. We got married during our time in Napa so i definitely wanted this trip to be memorable but since we were paying for the wedding ourselves we wanted to spend our first week in Napa in an affordable but enjoyable place. I was suspicious of the Best Western big company name just like a lot of people say that have written reviews but seriously this place is 99% B&B with the 1% corporate influence (since its the sign on the building and all...). The staff were extremely nice and helpful and the morning breakfast buffet was AWESOME! It's always good to start out your day in Napa with some food in your stomach so you definitely start out right. This place is extremely affordable, quiet and clean so whats not to like? The location was great as well because it was right in downtown Napa and just a 2 minute drive to the main winery trail roads. Stop reading reviews and just book this place!

  • Stayed August 2012, traveled as a couple
    • Value
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    • Cleanliness
    • Service
Helpful?
4 Thank Chelsea W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS Elm House Inn

Property: BEST WESTERN PLUS Elm House Inn
Address: 800 California Blvd, Napa, CA 94559-2223
Phone Number:
Location: United States > California > Napa Valley > Napa
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
#1 Family Hotel in Napa
#1 Business Hotel in Napa
#1 Romantic Hotel in Napa
#2 Best Value Hotel in Napa
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN PLUS Elm House Inn 2.5*
Number of rooms: 22
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Also Known As:
Best Western Plus Elm House Hotel Napa
Best Western Elm Hotel
Best Western Napa
Napa Best Western
BEST WESTERN PLUS Elm House Inn Napa, Napa Valley, CA

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