Went there for my honeymoon and my new wife´s birthday... but got the worst room in the hotel. The lady in the front desk wasn´t nice or helpful. The room we got was the handicapped room... the bathroom was terribly ugly and the water temperature from the shower was either scalding hot or freezing cold. The A/C was faulty and finally started working at around 3am. Needless to say we didnt sleep well at all.
After complaining about the terrible room we got, we were offered an additional night free of charge.... however all we got was a bottle of cheap champagne at 11:30 am (check out time was at 12)
I never expected this from a Marriott. I´m disgusted and will never ever stay at a Marriott.
- Official Description (provided by the hotel):
- The Napa Valley Marriott Hotel & Spa, perfectly located at the gateway to legendary Napa Valley wine country, is the quintessential location for guests to enjoy an unforgettable getaway. The hotel features newly redesigned accommodations, fresh outdoor garden spaces, a luxurious resort-style swimming pool, and a full-service spa. The courtyard, with warmly lit fire pits and lush landscaping, provides the perfect spot for exciting al fresco events and a relaxing space to unwind. Within the lobby's modern setting is the renowned VINeleven restaurant, featuring contemporary American cuisine. A true garden-to-table experience, the ever-changing menu showcases ingredients plucked from the property's very own Heirloom Garden. Preserve Spa offers the perfect oasis for guests to experience pure tranquility and rejuvenation. Additional amenities include a fitness center, concierge services and more than 27,000 square feet of indoor and outdoor meeting and event spaces. ... more less
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- Also Known As:
- Napa Valley Marriott Hotel Napa
- Napa Valley Marriott Hotel And Spa
- Marriott Napa
- Napa Marriott
- Napa Valley Marriott Hotel & Spa CA