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“A nice place to stay for our stay in Napa”
4 of 5 bubbles Review of Ivy Hotel Napa

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Ivy Hotel Napa
Ranked #24 of 30 Hotels in Napa
Chico
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“A nice place to stay for our stay in Napa”
4 of 5 bubbles Reviewed August 31, 2011

My girlfriend and I stayed at this hotel mid August while doing the whole wine tasting thing. The staff in the lobby were all very courteous and helpful, asking if we needed any help with wineries in the area. In addition, there was a wine tasting happening on the patio that evening. I'm not sure how often it happens, but it was a nice intro to our weekend. The rooms were clean and spacious with a very modern style of decor my girlfriend really appreciated. The only main issue we had dealt with the television. 50% of the channels were either fuzzy or didn't come in at all. We called the front desk and they sent someone over, but when all was said and done, the problem wasn't fixed (And no explination was given).
We weren't there to watch TV, but it would have been nice for some of the downtime in the area. Breakfast was nice; all the basics. Overall we were pretty happy with the place. A bit pricey; We'd definitely go back if the price were better.

  • Stayed August 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank EnrohStyles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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763 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
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Madison, Wisconsin
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed August 31, 2011

We spent one night here and it was better than expected. The hotel is newer with clean modern design with a microwave and fridge (love that). There is a pool and jacuzzi which is great to have to unwind and spend some time in the afternoon sun. The manager was really nice and helpful, super friendly. The continental breakfast was great, they had a waffle maker which I used for the first time in my life (yum)!

One drawback is that it is right off the highway, but the plus side is really convenient for visiting the wineries. Very nice hotel and a great value!

  • Stayed August 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank JEAV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
327 reviews
84 hotel reviews
common_n_hotel_reviews_1bd8 218 helpful votes
2 of 5 bubbles Reviewed August 31, 2011

We spent four nights at the Ivy in August. Hotel was clean. Staff was friendly. Plenty of parking. Breakfast was OK but loud. The main problem was the beds were very uncomfortable. Stiff and cheap. I stay in about 50 hotels a year and this was the worst bed I have slept in years. We both hated the bed more each day. We asked to change rooms but were told all the beds were the same. I would avoid this hotel unless you are OK with sleeping on the ground.

  • Stayed August 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank PH-Travel-Lovers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Napa hotels

Orange County
Level Contributor
32 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
3 of 5 bubbles Reviewed August 30, 2011

I was so happy to see this hotel. The remodel was nice and the rooms were clean and spacious. I would have giving this hotel a 5 but the walls are super thin! We could hear the next door room talking all night. I didnt get much sleep until they went to bed. I'm sure they were woken up early when our daughter was crying in the morning. Breakfast was ok. For a napa hotel I expect a nice breakfast like at the river terrace. Room rates are affordable when we booked though one of the "extra hotel room websites - where they dont list the name of the hotel".

Room Tip: Bring ear plugs
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  • Stayed August 2011, traveled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank shaqquitta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level Contributor
63 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 bubbles Reviewed August 26, 2011

Nice, new rooms, great to have a pool, slightly odd location by the freeway (but actually worked out well, as it is between downtown napa and yountville, which made travelling around the region very easy).

  • Stayed August 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank treddd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle, Washington
Level Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed August 24, 2011

Our friends' wedding was Aug 20th and we had wine tasting and a welcome reception in Yountville on the 19th...so staying here worked out well, since it was only about a 5+ minute drive to Yountville. We stayed in Room 129 which faces onto the pool, lovely but hardly used...I guess everyone was busy wine tasting? We enjoyed a very nice dinner our first night at Oxbow Market. Yes, the light switch in the closet was a little weird and the walls/floors a little thin, but overall we thought the remodel a success. I used the business center to check in for our return flight, yes only one computer, but I was the only one there! The breakfast was very busy, but they seemed to keep up. I liked the waffles!

  • Stayed August 2011, traveled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Seattle48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, Georgia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed August 18, 2011

My wife and I got married in Napa Valley in May 2011. We scouted out accommodations in Jan 2011 right when the Ivy Hotel was being renovated. In fact, we met the new GM - Jeff Perry - at a wedding event while there. He nicely showed us what the hotel renovations would result in along with the spectacular rates (for Napa and for this location just N of City of Napa along the Wine Highway) they would have for us when we came back. Based on his great presentation/overview, we decided to use the Ivy Hotel as our primary accommodations for over 50 family and guests. Jeff and his staff were fantastic to deal with as our YES RSVPs came in and arrival/departure plans were made. Needless to say, we were a bit worried about this hotel since they had just opened a month or so earlier, so we held our breath as the guests started arriving on Thursday AM in mid-May 2011. We were thrilled when every single wedding party guest was not only satisfied with their accommodations but also with the staff at the Ivy. They liked the breakfast in the AM, they liked the modernistic rooms, they liked the rates (we paid for a lot of our families directly). I heard only a few complaints that the floors/walls are a bit thin so you can hear people walking in the halls at night/morning.
So. Why only 3 stars, then? Sadly, we've had little/no luck in getting Jeff Perry back on the phone/Email since our wedding weekend ended to discuss the bill. We believe - in the checkout confusion - that our personal credit card was overcharged for some guest room nights. We're not sure, but we THINK this is accurate based on our spreadsheet calculations. No amount of phone calls or Emails to Jeff or his staff seems to warrant a call-back or acknowledgement that they will help us work this out so we don't feel overcharged. We're bummed that this experience ended so negatively as everything else went so darn well.
So - I'll say this - great renovation. Great location if you want easy access to wineries. Great staff. Don't count on them helping you at all if something goes wrong with your bill. :-(

  • Stayed May 2011, traveled with family
    • Value
    • Cleanliness
    • Service
Helpful?
Thank SteveG123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ivy Hotel Napa

Property: Ivy Hotel Napa
Address: 4195 Solano Ave, Napa, CA 94558-2233 (Formerly BEST WESTERN PREMIER Ivy Hotel Napa)
Location: United States > California > Napa Valley > Napa
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #24 of 30 Hotels in Napa
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Ivy Hotel Napa 3.5*
Number of rooms: 115
Official Description (provided by the hotel):
You deserve to go wine tasting in wine country, which is exactly what's in store for you around this gorgeous Napa hotel. Wineries, world-class restaurants, and hiking and cycling trails abound in this region. Your Napa hotel is close to the entire splendor of the area. Spend an afternoon touring different wineries and selecting a new favorite merlot. There are several great golf courses near the hotel, too. We're not just a great Napa hotel located near wineries. The proximity to Napa Valley world-class restaurants and local agricultural attractions is unbeatable. We're the only hotel in downtown Napa with an outdoor swimming pool and hot tub. You don't need to be at the beach to work on your tan and enjoy a refreshing dip in turquoise waters. Guests are in luck because we're the only Premier Best Western in all of California. That means extra doses of luxury, amenities and service at this Napa hotel. Our deluxe, complimentary full breakfast features waffles, breads and pastries, yogurt, cereal, hot eggs, hot breakfast meat, fresh fruits, and 100% Arabica coffee and chilled juices. The Napa Valley Wine Auction attracts travelers from around the world. This Napa hotel is within walking distance to local transportation, and has great customer service, free Wi-Fi in the rooms, and free parking. Don't miss out on the local winemaker reception hosted in the lobby every Friday. The opulent, avant-garde boutique Napa hotel provides a stunning beginning to any trip. Friendly staff members are happy to help guests plan a day's agenda. Enjoy the great outdoors in style with a bicycle ride around town. Photographers and nature lovers delight in the endless beauty of Mother Nature. A stroll around town or a hike on one of the local trails will have you right in the middle of the adventure. Your gorgeous Napa hotel is an entryway to the unique experience of downtown Napa Valley. Reserve an unforgettable stay at Ivy Hotel Napa right now! ... more   less 
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Also Known As:
Chateau Hotel Napa
The Chateau Hotel
Ivy Hotel Napa Napa Valley, CA

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