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“Happy 50th to me!!!!”

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Embassy Suites by Hilton Napa Valley
Ranked #9 of 30 Hotels in Napa
Certificate of Excellence
Friendswood, Texas
2 reviews
“Happy 50th to me!!!!”
Reviewed July 27, 2014

Great location to stay for a girls weekend. We had 2 rooms for 5 of us. The breakfast was convenient and the extra room was great to have. It was higher priced for other Embassy Suites I have stayed but all of the hotels and lodging in Napa Valley are higher priced. The location is not close to downtown Napa, but we rented a car so that was not a problem. The employees were friendly and helpful. I will definitely consider staying here again when I return.

Room Tip: We had rooms close to the courtyard which was fine with us, closer to reception area when you needed...
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  • Stayed July 2014, traveled with friends
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    • Location
    • Service
Helpful?
Thank Cheree C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,104 reviews from our community

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  • Location
  • Sleep Quality
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  • Cleanliness
Traveler tips help you choose the right room.   Room tips (342)
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Seattle, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 27, 2014

Hotel is more like a hampton in and not worth the $400/night. My room an "atrium suite", I walked through the nice lobby and attractive courtyard with outdoor water feature thinking, "nice, after the kids go to bed, I'll open my door and enjoy the view". Nope, kept walking to our room number went into a door, into a weird "wing" of the hotel. Dimly lit hall way to find our room, with low ceilings. Furniture was nice, but the window looked out to the parking lot and A/C unit. The view from the door was the hall and overlooked where they serve breakfast, but looks like an abandoned restaurant when there is no one there. Also you have to drive through a random neighborhood to get there (not the best) then it's right next to a highway. The hotel is surrounded by parking lot....no grounds besides the interior pond in the center of only some of the rooms. Then they charge $10 for horribly slow internet.

  • Stayed July 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
1 Thank Rose H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reynaldo Z, General Manager at Embassy Suites by Hilton Napa Valley, responded to this review, July 28, 2014
Rose,

Thank you for staying with us at our hotel. I appreciate your candor; we look for reviews to provide insight into our hotel. I apologize that you were disappointed with your guestroom. We are actively examining our guest suite appearance, and I welcome any additional comments or suggestions you would like to share so we may work to make it right.

Kind Regards
Reynaldo Zertuche
Hotel General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver, Canada
1 review
Reviewed July 27, 2014

The lobby was welcoming and the one bedroom suite met our needs. The first room we received was on the ground floor, which was proned to noise from outside and above. The drain in the bathtub was slow so we complained the next morning and was moved to a suite on the 3rd floor. This was much better as the noise level was reduced. Lounging outside during the evening reception was fantastic. The staff was courteous and friendly all the time. Special mention to Nathan at the restaurant. He was fabulous.

  • Stayed July 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Karven N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 27, 2014

We just stayed here recently and have nothing but good things to say about it! Everything was awesome, but there was 2 major standouts. Jordan at the front desk and Alex one of the bellman. These two guys were awesome in telling us where to go and fun things to do around town. When they both talked you could sense the care in their hearts and the excitement they had. These guys truly made our stay! Breakfast was amazing and the grounds were flawless. We will be back real soon!

  • Stayed July 2014, traveled with family
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank Melissa S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Norfolk Island
Level 6 Contributor
106 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed July 26, 2014

Thank you to this wonderful hotel and staff who made our one night in the Napa Valley most enjoyable. Ryan went over and beyond to help us and later in the night we had dinner and Nathan looked after us and was an amazing host thanks again

Room Tip: Good rooms and very quiet
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  • Stayed July 2014, traveled with family
    • Value
    • Location
    • Service
Helpful?
Thank Poinciana54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oklahoma City, Oklahoma
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed July 24, 2014

This hotel is a typical Embassy Suites that happens to be in Napa. The price was high and the room was average. We were in Napa for a wedding and seemed as if Embassy Suites was a good location because of how close it is to the highway. For that reason it is a good hotel but for the price I would have rather stayed at a B&B or paid the extra $50/night to stay in a more luxurious hotel. Not saying that this is a bad hotel, it is what you expect out of an Embassy Suites. All I am saying is that for the price you should be able to have a cleaner room, better water pressure and housekeeping that can read the do not disturb sign. We stayed 3 nights and housekeeping walked into our room on two occasions when we had the sign on the door. The pool is so small and the common place where breakfast is served is not well kept and very very noisy. Overall just not the experience I was looking for when staying in Napa.

Room Tip: make sure you are not located in the common area where breakfast is served.
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  • Stayed July 2014, traveled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank Spencer S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Park City, United States
1 review
Reviewed July 24, 2014

Had a terrific 2-night stay! The hotel staff were very friendly and seemed to care that we had a good stay. The grounds are very peaceful and nice. It is a bit of a distance to downtown Napa and you should plan on a car or taxi.

  • Stayed July 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Patrick W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Embassy Suites by Hilton Napa Valley

Property: Embassy Suites by Hilton Napa Valley
Address: 1075 California Blvd, Napa, CA 94559
Phone Number:
Location: United States > California > Napa Valley > Napa
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Napa
#6 Family Hotel in Napa
#7 Romantic Hotel in Napa
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Embassy Suites by Hilton Napa Valley 3.5*
Number of rooms: 205
Official Description (provided by the hotel):
Located in the historic town of Napa, near world- renowned wineries and home to celebrity chefs, the Embassy Suites Napa Valley is a Mediterranean style property built around an interior courtyard and millpond. A three story building, this charming property offers 205 spacious suites, two swimming pools, sauna, whirlpool, gift shop, restaurant, and lounge. Complimentary full breakfast and beverage reception make this a great choice for anyone looking for hidden value in the Napa Valley. ... more   less 
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Also Known As:
Embassy Suites Napa Valley
Napa Embassy Suites
Embassy Suites By Hilton Napa Valley CA

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