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“Enjoyed the stay” 4 of 5 bubbles
Review of Embassy Suites by Hilton Napa Valley

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Embassy Suites by Hilton Napa Valley
Ranked #11 of 30 Hotels in Napa
Certificate of Excellence
Torrance, United States
1 review
“Enjoyed the stay”
4 of 5 bubbles Reviewed August 5, 2013

This hotel was a great place. Only problem was that we wanted a room away from the highway side of the complex. According to the front desk, the opposite side of the complex only had twin double beds.

  • Stayed July 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Gary S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,853 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (320)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
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English first
irvine, United States
1 review
2 of 5 bubbles Reviewed August 3, 2013

Very poor experience. The quality of the bed forced our family to reduce our stay from 10 days to 7 days at this hotel. The internet kept going off. The power went out for the exercise room which made it inoperable.

  • Stayed July 2013, traveled with family
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank David A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KCM67, Front Office Manager at Embassy Suites by Hilton Napa Valley, responded to this review, August 6, 2013
Greetings David A,

Thank You for taking the time to write this review. Please accept our sincerest apologies for the challenges you faced. This is not typical of the service and accommodations we like to provide our guests. It was a pleasure speaking with you yesterday and I am hopeful your concerns were resolved to your satisfaction. Your concerns have been forwarded to the appropriate department heads to be addressed. We appreciate your feed back and look forward to welcoming you back.

Sincerely,
Keith Burhorn
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Riverside, United States
1 review
5 of 5 bubbles Reviewed August 1, 2013

Location to wine valley and downtown Napa was great. Did not use the restaurant, but the Grill offered pleasant experience, the appetizers we ordered were exceptional. Hotel was in the process of remodeling the entry, which detracted from entry and lobby amenities during my stay. Would definitely stay at an Embassy Suite when traveling.

  • Stayed July 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Gregory M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colorado Springs, Colorado
Level Contributor
58 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 bubbles Reviewed July 31, 2013 via mobile

It is located pretty close to downtown Napa. It's about a mile and a half walk... I think. We opted not to walk there because it was pretty hot. Hotel rooms were spacious and clean. There was construction, so that was inconvenient but they are improving the hotel so can't hold it against them. The property is beautiful. They do breakfast a little different than other Embassy Suites I have been to and kept the sausage, bacon and potatoes at the grill. You had to ask for them instead of getting at your own free will. We saw plenty of staff cleaning the grounds during the day which is nice. We didn't enjoy the managers special because we weren't at the hotel during the times... So can't comment on that.

Stayed July 2013, traveled as a couple
Helpful?
Thank Patch2522
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle, Washington
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed July 30, 2013

Stayed here for 3 nights 4 days in the double bed suite. Enjoyed our stay very much and would highly recommend it! Staff was incredibly helpful and friendly. There is a daily happy hour that includes free drinks & snacks as well as free breakfast that was delicious. It included hot foods like made-to-order omelets, sausage, bacon, potatoes, pancakes as well as cereals, oatmeal, fruit, juices, etc. We stayed in the double bed suite and it was really spacious even for our group of 6! There were 2 beds and a sofa bed that folded out, 1 bathroom and 3 sinks.

Location is great as it's near downtown Napa Valley and Yountville is only 10-15 minutes away by car. Would stay here again!

  • Stayed July 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
Thank liltra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lexington, United States
1 review
5 of 5 bubbles Reviewed July 30, 2013

This is a beautiful hotel with great staff. There are pools in the courtyard in which swans and ducks swim. There are many areas to sit and relax. The breakfasts are super even by Embassy standards. The evening social was very well done with specialty drinks offered each evening. We really enjoyed our stay.

  • Stayed July 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Mark L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Killarney, Ireland
Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed July 29, 2013

We stayed here back in May for 2 nights and I have to say that it was a very pleasant experience from start to finish. All the staff members were so helpful and cheery. There was a nightly Manager's drinks reception which was a nice touch and you got to enjoy this whilst watching the hotel's swans with their little cygnets!! Rooms were spotless and spacious. I would defo recommend this hotel.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jennifer P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Embassy Suites by Hilton Napa Valley

Property: Embassy Suites by Hilton Napa Valley
Address: 1075 California Blvd, Napa, CA 94559
Phone Number:
Location: United States > California > Napa Valley > Napa
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Napa
#6 Family Hotel in Napa
#7 Romantic Hotel in Napa
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites by Hilton Napa Valley 3.5*
Number of rooms: 205
Official Description (provided by the hotel):
Located in the historic town of Napa, near world- renowned wineries and home to celebrity chefs, the Embassy Suites Napa Valley is a Mediterranean style property built around an interior courtyard and millpond. A three story building, this charming property offers 205 spacious suites, two swimming pools, sauna, whirlpool, gift shop, restaurant, and lounge. Complimentary full breakfast and beverage reception make this a great choice for anyone looking for hidden value in the Napa Valley. ... more   less 
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Also Known As:
Embassy Suites Napa Valley
Napa Embassy Suites
Embassy Suites By Hilton Napa Valley CA

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