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“A suprise on checkout!”
Review of Chablis Inn

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Chablis Inn
Ranked #24 of 30 Hotels in Napa
Reviewed March 23, 2011

We spent one Saturday night there with a small dog, and, thanks to Larry, the desk man, were booked into the King spa room! It was very well appointed and we were thrilled to find a separate spa room. I went right to the desk and told the manager what a great room we had! The price was $139 and a $10 dog fee for a total of $156 or so. The next morning, at checkout, a different clerk told us the price was $15 more than quoted and our total bill was $179 - all this from $139 quote. The money wasn't the point. They should have been up front about the total price. I paid anyway with no hassle but felt a little duped. But we did love the room and will stay again but get the fine print at check-in!

Stayed: March 2011, traveled as a couple
Thank kaybo141
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Donna005, Manager at Chablis Inn, responded to this reviewResponded March 26, 2011

I am so glad that Larry was able to take care of you and that you enjoyed the room at our hotel. Obviously there was a miscommunication between the Desk Staff. You should have paid the amount that was quoted to you upon check-in and we meant in no way to dupe you. We will be honoring the original price that was quoted to you. Thank-you so much for your nice review given the circumstances. We look forward to having you back at the Chablis Inn. Donna

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289 - 295 of 413 reviews

Reviewed February 9, 2011

We were looking for a nice place to stay in Napa for the weekend that accepted pets, and was reasonably priced. I found the Chablis Inn online and read the other reviews of this hotel in Tripadvisor. Upon arriving James was super friendly and helpful. We were disappointed that the hot tub had been turned off but James told us he would tell the owner and see what he could do. (the next night it had been turned back on so we could enjoy it!) Yes, it was a little noisy but it is very clean, modern, and convenient. There is that little shopping center across the street that even has a Starbucks for you coffee in the morning. I would stay here again even if I did not have my pet with me.

  • Stayed: February 2011, traveled as a couple
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1  Thank gemelos3883
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 25, 2011

This little motel in Napa is reasonably priced, clean and quiet...at least it was quiet when we were there. We only stayed one night but have to say we were disappointed that the room just had blinds and not curtains. The hotel is right off a busy street and a light was located just outside our room. Light streamed in which was annoying and disturbing to a light sleeper like me. And because of that, it didn't seem very private. We would suggest the hotel invest in curtains...blackout curtains.

  • Stayed: January 2011, traveled as a couple
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1  Thank sfzanne1951
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Donna005, Manager at Chablis Inn, responded to this reviewResponded February 1, 2011

thank-you for your feed back. I didn't realize that the blinds were not tight closing. This will be something to consider. I'm glad that you enjoyed the rest of your stay. Donna

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Reviewed January 24, 2011

We stayed at the Chablis Inn two nights with our bicycle club. The rooms were reasonably priced, clean, the spa was on, hot, and felt wonderful after a day of cycling around the Napa Valley. There is a shopping center across the street that has a very nice bike shop, restaurants, and a great grocery store that has hot food to go.

  • Stayed: January 2011, traveled with friends
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1  Thank sactourist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Donna005, Manager at Chablis Inn, responded to this reviewResponded January 25, 2011

I'm glad that you enjoyed your stay with us. We strive to make you comfortable during your stay. Hope to see you again.

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Reviewed January 23, 2011

The hotel is old, but looks like it has had a recent spruce up. The room was spacious for the price & clean, the beds comfortable & the shower hot. The young lady who checked us in looked dead on her feet, but was still friendly & very helpful regarding places to eat (her breakfast recommendation was gold). It is not a pretty area, being in town & something at the rear (maybe the motorway) was a bit noisy early in the evening, but if you have a few hard core days wine tasting as we did, you have no trouble getting to sleep! For the cheap price, it was most certainly value for money, especially if all you are looking for is somewhere to shower & sleep, which is what we wanted. It is straightforward to get to the wineries from here & a reasonably priced cab ride to some of the downtown bars & restaurants.

  • Stayed: January 2011, traveled with friends
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Thank Bron M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 4, 2011

My wife and I wanted to spend a few days in Napa Valley for our 1st anniversary. However, we were on a budget and couldn't afford the more expensive hotels in the area. We were recommended this hotel by the Yountville Tourist Center and we received a great rate, even on New Years Eve! The rooms are spacious , there's a nice little wet bar with a fridge. A small desk with a chair. The bathrooms are spacious and clean as well. Even though it was pretty cold this time of year, we enjoyed the jacuzzi that is located on the property. Driving to Yountville, it really accessible and quick. This hotel is also across the street from a nice little shopping area, with a good sized grocery store. We didn't get to do all the things we wanted to in Napa Valley, so we will definitely stay here when we visit again!

  • Stayed: December 2010, traveled as a couple
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1  Thank James O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Donna005, Manager at Chablis Inn, responded to this reviewResponded January 7, 2011

Thank-you for the feedback. I'm glad that you braved the cold weather and used the Hot Tub. Looking forward to seeing you again.

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Reviewed December 9, 2010

We recently moved to Yountville, and we celebrated Thanksgiving in our new home. The house is not big enough to accommodate our family of 15 (plus one dog) overnight so we chose the Chablis Inn to be the home away from home for nine members of the family.. From start to finish this was a terrific choice. The manager, Donna, was extremely professional, helpful and competent. Donna facilitated the reservations , including our special needs; and she made the check-in and payment process simple for us and our family. The rooms were clean, comfortable and well maintained. The family was complimentary of the accommodations, the staff and the location. They all agreed that future visits will definitely include the Chablis Inn. It should be noted that in addition to the great service, the Chablis Inn is a great value. Considering the costs of other hotels within the Valley we were pleased as to the value our dollar purchased here.
We highly recommend the Chablis Inn, and our family looks forward to a return visit.

  • Stayed: November 2010, traveled with family
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Thank oldvine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Donna005, Manager at Chablis Inn, responded to this reviewResponded December 15, 2010

Thank-you for your very complimentary review. It is our pleasure here at the Chablis to make sure that our guests are comfortable during and before their stay. I'm very pleased that your family enjoyed their Napa visit. Donna

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Additional Information about Chablis Inn

Address: 3360 Solano Ave, Napa, CA 94558-3266
Location: United States > California > Napa Valley > Napa
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #24 of 30 Hotels in Napa
Price Range: $124 - $287 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Chablis Inn 2.5*
Number of rooms: 34
Official Description (provided by the hotel):
Hospitality, Pure and Simple. Value Hotel in the Heart of the Napa Valley. Conveniently located to Wineries, Restaurants and Shopping. We offer "Green" cleaning products and natural amenities as well as upgraded linens and towels to make your stay comfortable. We have a friendly and informative staff to help you discover the gems of the Napa Valley. As a guest of the Hotel you can also relax in our year round heated pool and hot tub after a hard day of wine tasting. ... more   less 
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Also Known As:
Chablis Hotel Napa
Chablis Motel Napa
Chablis Inn Napa, Napa Valley, CA

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